MF
Mateman Funeral Parlour (Pty) Ltd
Unclaimed Business
MF
Mateman Funeral Parlour (Pty) Ltd
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
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0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Monique W
1 reviews | Active since Jan 2020
4 Dec 2022, 11:48
Mateman Funeral Parlour
The worst service. Did not help at all. They are useless honestly! Printed their own pamphlet with incorrect information and poem, after I told them that I do not want it. They still went ahead and printed it. I even typed out my own pamphlet all they had to do was print. But niks! They didn't discuss it with the family. No sympathy at all. Didn't even provide water at the grave. Useless I tell you. I do not recommend this funeral parlour! Mateman Funeral Parlour!!!!!!!!! Useless Useless Useless!!!!!!!
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Monique W
1 reviews | Active since Jan 2020
4 Dec 2022, 11:48
Mateman Funeral Parlour
The worst service. Did not help at all. They are useless honestly! Printed their own pamphlet with incorrect information and poem, after I told them that I do not want it. They still went ahead and printed it. I even typed out my own pamphlet all they had to do was print. But niks! They didn't discuss it with the family. No sympathy at all. Didn't even provide water at the grave. Useless I tell you. I do not recommend this funeral parlour! Mateman Funeral Parlour!!!!!!!!! Useless Useless Useless!!!!!!!
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Elreesa V
1 reviews | Active since Jan 2020
21 Nov 2022, 09:34
****ty Funeral Parlour
On the 15 November we spoke to Pavel the owner of the Parlour as my aunt Passed away and she had her insurance with the Mateman all her premiums were up do date....we asked him to arrange for us a service for the coming weekend and his repsonse was he will have to talk to his workers first so we then decide to use an alternative Parlour and requested from him to give us a cash payout of which he said he will see and then he just went quiet on us by the 17 Nov my cousin messaged him on whatsapp and he did not repsond at first late that nite he responded by swearing at her so i dont know what Pavel knows about customer service or he is just plane rude as a person ................so i wont recommend anyone to use this parlour for any services we will not leave him at all we will take the matter further with the ombudsman.
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Elreesa V
1 reviews | Active since Jan 2020
21 Nov 2022, 09:34
****ty Funeral Parlour
On the 15 November we spoke to Pavel the owner of the Parlour as my aunt Passed away and she had her insurance with the Mateman all her premiums were up do date....we asked him to arrange for us a service for the coming weekend and his repsonse was he will have to talk to his workers first so we then decide to use an alternative Parlour and requested from him to give us a cash payout of which he said he will see and then he just went quiet on us by the 17 Nov my cousin messaged him on whatsapp and he did not repsond at first late that nite he responded by swearing at her so i dont know what Pavel knows about customer service or he is just plane rude as a person ................so i wont recommend anyone to use this parlour for any services we will not leave him at all we will take the matter further with the ombudsman.
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Anonymous
1 reviews | Active since Jan 2020
10 Aug 2018, 09:44
The worse funeral parlor known to man.
On the 27 July i received news that my grandmother had passed on in her sleep. When i got there she looked so peaceful and still the way i last saw her on the 23 July 2018. The family made a decision to use Mateman funeral parlour pavel situated on ext 4 Eldorado Park. The funeral parlour collected my grans body and we drove there to finalize the funeral arrangements. They did not have pamphlets with the different quotations on for us to chose from so we chose her coffin from the chart they had on the wall. They advised us that they will deliver the tent on Tuesday 31 July, which was put up with 29 chairs, that was it. I had to fight to get atleast a toilet because they could not give us tables. So all i got was a tent that was blown away by the wind, 29 Chairs and a dirty toilet. On Thursday 02 August myself and my mother had to go wash my grandmothers body, the mortuary is situated in some shady corner in Devland. We got there and they did not have soap, no gloves, no masks, and only 1 person to assist. The condition we found my granny's corpse in was heartbreaking. This is a light skinned person we are talking about, her face was darker that the color black, her body was warm to touch (meaning the fridges were off) this is a body they had for a full 7 days. She was bleeding uncontrollably from her mouth and nose, so we had to cut up the clothes she had on to stop the bleeding (no tissues) to help and worse of all she was smelling, meaning she was decomposing in the "fridge". When the body was brought in on Friday, we had to light impepho (incense) from Friday, right until the funeral service because of the smell. After the service we had to wait for the cars because the only car that was there at 11am was the car to carry her body, we waited until 3 other cars came ( we were promised atleast 7-9 cars), the other cars joined the funeral from different directions (other funerals) and drove to our funeral empty because they were not there after the service. On our way to the cemetery the owner Pavel kept calling his workers updating them on how far we are and telling them to hurry up because we almost there. When we got there all we had was a small gazebo (almost blown away by the wind) and 5 chairs for the family. The people attending the funeral had to help lower down her coffin. I kept asking this man for a receipt which he gave me the run around for and i only got the Sunday after the funeral because i refused to give him back the stupid tent and chairs. I have a recording on my phone of the meeting we had with him complaining about how he buried a Queen as a joke. They do not even have a bank account where i can transfer the funds into, he came to my house and took me to Lenasia so i can give him hard cash. I am so upset that i never got a chance to mourn my grandmother, all he had to offer was an "I am sorry".
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Anonymous
1 reviews | Active since Jan 2020
10 Aug 2018, 09:44
The worse funeral parlor known to man.
On the 27 July i received news that my grandmother had passed on in her sleep. When i got there she looked so peaceful and still the way i last saw her on the 23 July 2018. The family made a decision to use Mateman funeral parlour pavel situated on ext 4 Eldorado Park. The funeral parlour collected my grans body and we drove there to finalize the funeral arrangements. They did not have pamphlets with the different quotations on for us to chose from so we chose her coffin from the chart they had on the wall. They advised us that they will deliver the tent on Tuesday 31 July, which was put up with 29 chairs, that was it. I had to fight to get atleast a toilet because they could not give us tables. So all i got was a tent that was blown away by the wind, 29 Chairs and a dirty toilet. On Thursday 02 August myself and my mother had to go wash my grandmothers body, the mortuary is situated in some shady corner in Devland. We got there and they did not have soap, no gloves, no masks, and only 1 person to assist. The condition we found my granny's corpse in was heartbreaking. This is a light skinned person we are talking about, her face was darker that the color black, her body was warm to touch (meaning the fridges were off) this is a body they had for a full 7 days. She was bleeding uncontrollably from her mouth and nose, so we had to cut up the clothes she had on to stop the bleeding (no tissues) to help and worse of all she was smelling, meaning she was decomposing in the "fridge". When the body was brought in on Friday, we had to light impepho (incense) from Friday, right until the funeral service because of the smell. After the service we had to wait for the cars because the only car that was there at 11am was the car to carry her body, we waited until 3 other cars came ( we were promised atleast 7-9 cars), the other cars joined the funeral from different directions (other funerals) and drove to our funeral empty because they were not there after the service. On our way to the cemetery the owner Pavel kept calling his workers updating them on how far we are and telling them to hurry up because we almost there. When we got there all we had was a small gazebo (almost blown away by the wind) and 5 chairs for the family. The people attending the funeral had to help lower down her coffin. I kept asking this man for a receipt which he gave me the run around for and i only got the Sunday after the funeral because i refused to give him back the stupid tent and chairs. I have a recording on my phone of the meeting we had with him complaining about how he buried a Queen as a joke. They do not even have a bank account where i can transfer the funds into, he came to my house and took me to Lenasia so i can give him hard cash. I am so upset that i never got a chance to mourn my grandmother, all he had to offer was an "I am sorry".
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