The Mattress Company
Unclaimed Business
|2.6|5 Reviews (last 12 months)|This business does not respond to reviews
The Mattress Company
Unclaimed Business
|2.6
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.6|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceE
Elvisnkosi
1 reviews | Active since Mar 2026
24 Mar 2026, 16:32
Hi I was assist by T...
Hi I was assist by Trish yesterday so professional and today Philip just hit the nail by delivering ontime
Helpful (0)
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Elvisnkosi
1 reviews | Active since Mar 2026
24 Mar 2026, 16:32
Hi I was assist by T...
Hi I was assist by Trish yesterday so professional and today Philip just hit the nail by delivering ontime
0
Replies (0)RL
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Anonymous
1 reviews | Active since Apr 2013
12 Feb 2026, 06:37
The Mattress Company
I ordered a Rest Assured Single Mattress online but received the wrong Mattress. The only person that could assist was Cynthia from their Online Department. She was great and it is a pity she is working for a Company with **** advertising.
Helpful (0)
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Anonymous
1 reviews | Active since Apr 2013
12 Feb 2026, 06:37
The Mattress Company
I ordered a Rest Assured Single Mattress online but received the wrong Mattress. The only person that could assist was Cynthia from their Online Department. She was great and it is a pity she is working for a Company with **** advertising.
0
Replies (0)SF
Salomé Fouché
1 reviews | Active since Aug 2016
11 Nov 2025, 17:39
Cloud Nine Matress Service
I bought a mattress on the 12 October 2025 for the value of R11 398 00 at Randfontein "The Matress Company" it is the 11 November 2025 and still no Matress! They did say there is one Cloud Nine mattress at the we're house, we will have it by 16 October 2025??? So we have phoned time and time again and have been promised weekly it will be delivered but still nothing! Cannot believe that a company gives such pure service selling a good mattress like cloud nine I demand that this will be sorted out ASAP
Helpful (0)
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Salomé Fouché
1 reviews | Active since Aug 2016
11 Nov 2025, 17:39
Cloud Nine Matress Service
I bought a mattress on the 12 October 2025 for the value of R11 398 00 at Randfontein "The Matress Company" it is the 11 November 2025 and still no Matress! They did say there is one Cloud Nine mattress at the we're house, we will have it by 16 October 2025??? So we have phoned time and time again and have been promised weekly it will be delivered but still nothing! Cannot believe that a company gives such pure service selling a good mattress like cloud nine I demand that this will be sorted out ASAP
0
Replies (0)N
Nicolette
1 reviews | Active since Oct 2024
9 Sept 2025, 11:17
Pathetic Service
Worst worst service I have ever received from a company. You place an order, no one gets back to you to confirm your order, quick to send you a qoute, extremely pathetic to pay back your deposit. I will NOT recommend anyone to buy from The Mattrass Company. And please don't fall for the deposit payment upfront cause they will not pay you back once you cancel the order. I am now waiting 3 days for my refund. Don't hear a word from them unless I phone or whatsapp them. Pathetic - Never in my life have I ever received this kind of service from any company
Helpful (0)
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Nicolette
1 reviews | Active since Oct 2024
9 Sept 2025, 11:17
Pathetic Service
Worst worst service I have ever received from a company. You place an order, no one gets back to you to confirm your order, quick to send you a qoute, extremely pathetic to pay back your deposit. I will NOT recommend anyone to buy from The Mattrass Company. And please don't fall for the deposit payment upfront cause they will not pay you back once you cancel the order. I am now waiting 3 days for my refund. Don't hear a word from them unless I phone or whatsapp them. Pathetic - Never in my life have I ever received this kind of service from any company
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