ML
Matzikama Local Municipality
Unclaimed Business
Government & Ombudsman Services|0|0 Reviews (last 12 months)|This business does not respond to reviews
ML
Matzikama Local Municipality
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#5Ranked In Government & Ombudsman Services
0 NPSUnlikely
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Gerrit J
1 reviews | Active since Jan 2020
18 Jul 2023, 09:42
Making Vredendal the worst town to live in
This is going on for far too long. The ever increasing potholes in our streets needed to be fixed like yesterday. This morning it was so misty, you can't see any potholes. You just drive through them. When we ask if we can fix it ourselves we get an answer of we should not, because we can get charged if there's an accident. (Via talk on whatsapp group) You must be joking, right? Those potholes have a higher risk of causing an accident than us living there trying to fix it ourselves. Those potholes messes up the rims of our cars. Why do we pay municipality bills if our roads looks like this? You are so fast sending us a bill to collect money for use of electricity, water, waste disposal and more. Another topic I want to target are these trash collectors.. The truck driving around with people collecting trash. We have a problem in our neighborhood of people going through bins looking for food and other materials they can salvage to sell or whatever. They sometimes throw out all the trash on the streets. Me and more people are at work trying to make a living to pay our Municipality bill at the end of the month. When we get back home from work we see trash lying around in the streets not picked up. Something must be done about the people scratching in the bins or you need to try keeping our streets clean by getting sweepers like in the olden days. If you do not know how to operate your municipality. Ask the Breede Valley Municipality how they do things. They actually send their townspeople a professional looking newsletter each month telling them exactly what's going on and what will be done in month. I lived there and know exactly how they operate. Matzikama Municipality need to learn from them.
Helpful (0)
|Replies (0)GJ
Gerrit J
1 reviews | Active since Jan 2020
18 Jul 2023, 09:42
Making Vredendal the worst town to live in
This is going on for far too long. The ever increasing potholes in our streets needed to be fixed like yesterday. This morning it was so misty, you can't see any potholes. You just drive through them. When we ask if we can fix it ourselves we get an answer of we should not, because we can get charged if there's an accident. (Via talk on whatsapp group) You must be joking, right? Those potholes have a higher risk of causing an accident than us living there trying to fix it ourselves. Those potholes messes up the rims of our cars. Why do we pay municipality bills if our roads looks like this? You are so fast sending us a bill to collect money for use of electricity, water, waste disposal and more. Another topic I want to target are these trash collectors.. The truck driving around with people collecting trash. We have a problem in our neighborhood of people going through bins looking for food and other materials they can salvage to sell or whatever. They sometimes throw out all the trash on the streets. Me and more people are at work trying to make a living to pay our Municipality bill at the end of the month. When we get back home from work we see trash lying around in the streets not picked up. Something must be done about the people scratching in the bins or you need to try keeping our streets clean by getting sweepers like in the olden days. If you do not know how to operate your municipality. Ask the Breede Valley Municipality how they do things. They actually send their townspeople a professional looking newsletter each month telling them exactly what's going on and what will be done in month. I lived there and know exactly how they operate. Matzikama Municipality need to learn from them.
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Replies (0)NM
Natasha M
1 reviews | Active since Jan 2020
25 Oct 2022, 14:22
Matzikama Local Municipality - Strandfontein Camping
At the end of August 2022, I made a booking at the Matzikama Local Municipality for our December vacation. I booked 2 places for camping for 11 nights. They asked for an immediate full payment, which I did. We went to view the sites to make sure that we bring along everything that we might need and to make sure that the bathrooms are wheelchair friendly, because we have elderly people joining us for the vacation. On arrival we found that there are steps leading to the bathrooms and the bathroom itself was not disability friendly. We decided to make a cancelation to book somewhere else to accommodate everyone. They did not want to refund us even though it is two months before the booked dates. When we confronted them about their cancelation policy of 14 days prior to your stay, they replied that they do not do refunds at all, but if we can send them proof of disability, they will refund us. So, we send through the proof and now they still won't refund us. Now they are saying they will only refund 75%, because they do not do refunds. Nowhere on their website or booking site do they mention anything about no refunds, only the 14 days prior to your stay. I am so frustrated and disappointed with the Matzikama Local Municipality, and I will never make a booking with them again. Never have I ever struggled like this to get a refund out of a place, and I think they should be ashamed for their "false advertising".
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Natasha M
1 reviews | Active since Jan 2020
25 Oct 2022, 14:22
Matzikama Local Municipality - Strandfontein Camping
At the end of August 2022, I made a booking at the Matzikama Local Municipality for our December vacation. I booked 2 places for camping for 11 nights. They asked for an immediate full payment, which I did. We went to view the sites to make sure that we bring along everything that we might need and to make sure that the bathrooms are wheelchair friendly, because we have elderly people joining us for the vacation. On arrival we found that there are steps leading to the bathrooms and the bathroom itself was not disability friendly. We decided to make a cancelation to book somewhere else to accommodate everyone. They did not want to refund us even though it is two months before the booked dates. When we confronted them about their cancelation policy of 14 days prior to your stay, they replied that they do not do refunds at all, but if we can send them proof of disability, they will refund us. So, we send through the proof and now they still won't refund us. Now they are saying they will only refund 75%, because they do not do refunds. Nowhere on their website or booking site do they mention anything about no refunds, only the 14 days prior to your stay. I am so frustrated and disappointed with the Matzikama Local Municipality, and I will never make a booking with them again. Never have I ever struggled like this to get a refund out of a place, and I think they should be ashamed for their "false advertising".
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