Mbhali's Auto Clinic
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Brought two cars(Ford fico and Mecedes Benz) for full service and both cars were diagnosed,and quotation paid in full on the spot. The ford figo was fully serviced, Unfortunately for the Mecedes benz there was gear selector that has to be ordered from Germany on 26-09-2024 and waited for it 3 months for the part to arrived and on the 24th Dec 2024 the car was brought in for installation, the clinic called in after the installation, only to find out the problem was not sorted after collecting the car. Called the boss/owner and he said there is one little part that was not included in the package, Whose peoblem is that???????? Now has to order that little part and he is not going to pay for that. The excuse is the last time he ordered the part for another car it came with everything.What a lame excuse and unproffesionalism.
1 reviews | Active since Jan 2020
Brought two cars(Ford fico and Mecedes Benz) for full service and both cars were diagnosed,and quotation paid in full on the spot. The ford figo was fully serviced, Unfortunately for the Mecedes benz there was gear selector that has to be ordered from Germany on 26-09-2024 and waited for it 3 months for the part to arrived and on the 24th Dec 2024 the car was brought in for installation, the clinic called in after the installation, only to find out the problem was not sorted after collecting the car. Called the boss/owner and he said there is one little part that was not included in the package, Whose peoblem is that???????? Now has to order that little part and he is not going to pay for that. The excuse is the last time he ordered the part for another car it came with everything.What a lame excuse and unproffesionalism.
1 reviews | Active since Jan 2020
I rate this establishment poor because it lacks professionalism, after an "alleged" diagnosis, the report I received looks more like a copy and paste due to the details on the report not matching my vehicle details. My insurance had requested all info pertaining to the mechanical failure however they have not submitted anything to date. The diagnostic fee is ridiculously charged without no work to show for it. Upon collection of the vehicle, the owner Bongani Mahlatji was not available to respond regarding my concerns, he was said to be attending a meeting at JHB and he did not respond to my calls.
1 reviews | Active since Jan 2020
I rate this establishment poor because it lacks professionalism, after an "alleged" diagnosis, the report I received looks more like a copy and paste due to the details on the report not matching my vehicle details. My insurance had requested all info pertaining to the mechanical failure however they have not submitted anything to date. The diagnostic fee is ridiculously charged without no work to show for it. Upon collection of the vehicle, the owner Bongani Mahlatji was not available to respond regarding my concerns, he was said to be attending a meeting at JHB and he did not respond to my calls.
1 reviews | Active since Jan 2020
Good day, I took my car to Mbahli's Auto Clinic workshop for an annual service, for the first time, after my cars service plan ended. After 3 months of service, my car had serious issues of misfiring. I had a second opinion to diagnosis the car, it was found that the car was serviced with very old parts. I returned the car back to them, as I had a warrantly for theur service. The car went from bad to not starting up. I now have to replace the engine. DO NOT TAKE YOUR CAR THERE FOR ANYTHING!!! I have taken my car to a more professional automotive service workshop that understand customer value.
1 reviews | Active since Jan 2020
Good day, I took my car to Mbahli's Auto Clinic workshop for an annual service, for the first time, after my cars service plan ended. After 3 months of service, my car had serious issues of misfiring. I had a second opinion to diagnosis the car, it was found that the car was serviced with very old parts. I returned the car back to them, as I had a warrantly for theur service. The car went from bad to not starting up. I now have to replace the engine. DO NOT TAKE YOUR CAR THERE FOR ANYTHING!!! I have taken my car to a more professional automotive service workshop that understand customer value.
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