MB
McDonalds Bluff
Unclaimed Business
MB
McDonalds Bluff
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About McDonalds Bluff
McDonalds Bluff has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked McDonalds Bluff across 3 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRD
Ranjan D
1 reviews | Active since Jan 2020
25 Jan 2026, 08:16
McDonald Bluff Sucks
Pathetic and uncaring attitude of the Manager, Thabsile. Went on 23 Jan 2026 and bought many items through the Drive Through. Firstly the Sweetcorn in the cup was half full (3 cups purchased) and secondly, the burgers bought had one drop of sauce and the rest of the burgers were plain. Thirdly, when my daughter opened her burger, there was A HUGH FLY that flew out of the box. I informed the manager, who was so uncaring and said she couldnt do anything and that I must come back to the shop to exchange it. I went to Checkers and then to McDonalds via an uber. Now I must spend money again to uber to and from McDonalds. I am a pensioner and to spend this kind of money is not easy for me. The manager, point blankly said, SHE COULDNT DO ANYTHING ABOUT IT. This is very disappointing and I definitely wont be going there again. McDonald Bluff sucks.
Helpful (0)
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Ranjan D
1 reviews | Active since Jan 2020
25 Jan 2026, 08:16
McDonald Bluff Sucks
Pathetic and uncaring attitude of the Manager, Thabsile. Went on 23 Jan 2026 and bought many items through the Drive Through. Firstly the Sweetcorn in the cup was half full (3 cups purchased) and secondly, the burgers bought had one drop of sauce and the rest of the burgers were plain. Thirdly, when my daughter opened her burger, there was A HUGH FLY that flew out of the box. I informed the manager, who was so uncaring and said she couldnt do anything and that I must come back to the shop to exchange it. I went to Checkers and then to McDonalds via an uber. Now I must spend money again to uber to and from McDonalds. I am a pensioner and to spend this kind of money is not easy for me. The manager, point blankly said, SHE COULDNT DO ANYTHING ABOUT IT. This is very disappointing and I definitely wont be going there again. McDonald Bluff sucks.
0
Replies (0)NN
Naziren N
1 reviews | Active since Jan 2020
24 Sept 2025, 06:56
Unexpected, disappointing service
Took my daughter for breakfast. Waited very long for our order. Had to get up and remind them. Customer that came in after us got his order before us. They clearly forgot about our order. No ketchup. Was told that it's finished... Shocking. Lazy and don't care attitude. Very disappointing. Won't be going there again.
Helpful (0)
|Replies (0)NN
Naziren N
1 reviews | Active since Jan 2020
24 Sept 2025, 06:56
Unexpected, disappointing service
Took my daughter for breakfast. Waited very long for our order. Had to get up and remind them. Customer that came in after us got his order before us. They clearly forgot about our order. No ketchup. Was told that it's finished... Shocking. Lazy and don't care attitude. Very disappointing. Won't be going there again.
0
Replies (0)HR
Honest R
1 reviews | Active since Jan 2020
2 Jan 2025, 14:25
McDonalds Bluff Durban Pathetic New Years Day Service!!!
On the 1st of January 2025 at approx 16h45 in the evening my family and I had a very poor experience at this takeaway. McDonald's is a family go to especially the store in Bluff Durban. Our order we received was missing 2 items which we paid for. The service was slow and.the restaurant was not even busy for it to be that slow and unorganized. No manager was.on duty. I called the manager and spoke to him this mor.img to explain what happened. He apologized and did not really care about delivering the balance of my.order today. This is theft. I was ****** and I will never go back to this restaurant again. You would think that the manager would have the courtesy of getting someone to deliver thw rest of my order to me but again poor management on the Mcdonald Bluff in Durban once again! I gues they don't want to pay double pay for extra staff to work on public holidays. And where the heck has the courtesy gone in the service delivery industry?? The audacity to tell me to drive back there the next day to come collect my balance. I want an apology and I want my balance of the order delivered to me. I hope the owner also hears about this!!! The owner of this franchise pls get in contact with me as you have poor management. Also I paid for my kids book and then they told me it was out of stock so they gave me an extra toy but the toy was the same. This was really unacceptable. I have both my slips for th3 order I want to be contacted urgently !! I will take this matter further.
Helpful (0)
|Replies (0)HR
Honest R
1 reviews | Active since Jan 2020
2 Jan 2025, 14:25
McDonalds Bluff Durban Pathetic New Years Day Service!!!
On the 1st of January 2025 at approx 16h45 in the evening my family and I had a very poor experience at this takeaway. McDonald's is a family go to especially the store in Bluff Durban. Our order we received was missing 2 items which we paid for. The service was slow and.the restaurant was not even busy for it to be that slow and unorganized. No manager was.on duty. I called the manager and spoke to him this mor.img to explain what happened. He apologized and did not really care about delivering the balance of my.order today. This is theft. I was ****** and I will never go back to this restaurant again. You would think that the manager would have the courtesy of getting someone to deliver thw rest of my order to me but again poor management on the Mcdonald Bluff in Durban once again! I gues they don't want to pay double pay for extra staff to work on public holidays. And where the heck has the courtesy gone in the service delivery industry?? The audacity to tell me to drive back there the next day to come collect my balance. I want an apology and I want my balance of the order delivered to me. I hope the owner also hears about this!!! The owner of this franchise pls get in contact with me as you have poor management. Also I paid for my kids book and then they told me it was out of stock so they gave me an extra toy but the toy was the same. This was really unacceptable. I have both my slips for th3 order I want to be contacted urgently !! I will take this matter further.
0
Replies (0)