Active since Jan 2011
Took my daughter for breakfast. Waited very long for our order. Had to get up and remind them. Customer that came in after us got his order before us. They clearly forgot about our order. No ketchup. Was told that it's finished... Shocking. Lazy and don't care attitude. Very disappointing. Won't be going there again.
Ordered a necklace for my daughter's 8th birthday. Her first necklace BTW. It just snapped. I tried to fix it as she was very disappointed. Had to returned the necklace as it kept breaking. Very poor quality. Takealot wants to return the necklace to me. Very surprised at their service especially since the product is of such poor quality.
A very big Thank You goes out to Bashir Osman at Vodacom Bluff branch, Hillside Mall in Durban for providing exceptional service. I was unfortunately going through a very bad experience with Vodacom for months, which caused me to become a very irate customer. I had to liaise with different staff from different departments and I was becoming more and more fed up each day. After explaining my problem to Bashir, he stepped in immediately with a very positive and professional attitude. The manner in which Bashir approached the problem certainly stood out. I was very pleased with the efforts he had put in. He did everything he could to assist. He kept me updated and also followed up with me until the matter was finally resolved. Thank you again Bashir and keep up the great work. I wish you all the success in your career. May God bless you abundantly.
My parents who are pensioners have had numerous struggles with Cell C in the past including telephonically and in certain stores. The Cell C store in La Lucia Mall has certainly made all the difference! They were so impressed with the friendly and POSITIVE environment that they actually won't mind travelling a further distance, to this particular branch, should they need to resolve any issues with Cell C again. My husband and I were also very pleased with the manner in which Niresh assisted my parents. He was very patient and understanding as well as efficient. Niresh took the time to ensure that all my parents needs were met and provided remarkable service overall. We also sensed good team spirit all round. All the staff members looked approachable and willing to assist. Thank you again Cell C La Lucia for your outstanding service!
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.