Based on recent customer reviews, Megacart presents a deeply polarized customer experience. A cluster of positive reviews from March 2025 highlights fast delivery, friendly support, and items arriving in good condition. However, from mid-2025 onward, overwhelmingly negative feedback dominates, citing non-delivery of orders, incorrect or damaged items, and a near-total absence of communication. Multiple customers report being unable to reach the company via phone, email, or WhatsApp, with several alleging they never received refunds despite repeated follow-ups.
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Based on recent customer reviews, Megacart presents a deeply polarized customer experience. A cluster of positive reviews from March 2025 highlights fast delivery, friendly support, and items arriving in good condition. However, from mid-2025 onward, overwhelmingly negative feedback dominates, citing non-delivery of orders, incorrect or damaged items, and a near-total absence of communication. Multiple customers report being unable to reach the company via phone, email, or WhatsApp, with several alleging they never received refunds despite repeated follow-ups.
Megacart has a TrustIndex of 0 out of 10 on Hellopeter, based on 21 reviews in the last 12 months. Hellopeter has tracked Megacart across 33 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Mega-Cart is an absolute **** – do NOT order from Mega-Cart! I wish I had checked the reviews before placing an order. What a nightmare. They work together with Bobpay (an online payment gateway), their websites look legit, there is no communication whatsoever after placing an order. I have never received my money back regardless of being asked to furnish them with the banking details for a refund. Everything about Mega-Cart is a **** ****: surely they have ****** product photos. Save your money and your sanity – avoid Mega-Cart
1 reviews | Active since Jan 2020
Mega-Cart is an absolute **** – do NOT order from Mega-Cart! I wish I had checked the reviews before placing an order. What a nightmare. They work together with Bobpay (an online payment gateway), their websites look legit, there is no communication whatsoever after placing an order. I have never received my money back regardless of being asked to furnish them with the banking details for a refund. Everything about Mega-Cart is a **** ****: surely they have ****** product photos. Save your money and your sanity – avoid Mega-Cart
1 reviews | Active since Jan 2020
Placed my order beginning September. No updates. No goods. No money. No answering of calls and I even doubt their address in at 50 Constantia Blvd, Building 4, Roodeport is even real but i have full intentions of going there
1 reviews | Active since Jan 2020
Placed my order beginning September. No updates. No goods. No money. No answering of calls and I even doubt their address in at 50 Constantia Blvd, Building 4, Roodeport is even real but i have full intentions of going there
1 reviews | Active since Jan 2020
Stole my money! Delivered used second hand items Then they promised to correct their error Collected the items and never refunded me Ignoring my emails I will warn people on every social media platform possible!
1 reviews | Active since Jan 2020
Stole my money! Delivered used second hand items Then they promised to correct their error Collected the items and never refunded me Ignoring my emails I will warn people on every social media platform possible!
1 reviews | Active since Jan 2020
The online store is non existing. Please do not buy from them. Any complaints regarding ordering from them but do not receive the items contact complaints@thencc.org.za or contact: afrihost.
1 reviews | Active since Jan 2020
The online store is non existing. Please do not buy from them. Any complaints regarding ordering from them but do not receive the items contact complaints@thencc.org.za or contact: afrihost.
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