Active since Jan 2018
No star at all! Been battling for weeks with the same issue - been transferred from one person to the other - no one doing their job - keep on transferring me - ignoring emails - still owe me medication from last month - the new claim done today - also short - nobody want to assist and sort out - collected wrong medication weeks ago - still not credited ... i am speechless
Stole my money! Delivered used second hand items Then they promised to correct their error Collected the items and never refunded me Ignoring my emails I will warn people on every social media platform possible!
Terrible service. No communication. I placed a order online -and paid. 5 days later they email me and say they have to cancel the order the supplier doesn't have stock and I will be refunded within 3 to 5 working days. The next day I get a notification the order is packed and ready to be delivered. I call and email them and the response is - we will contact the courier. They did nothing! The next day the courier shows up with the item - I send him back because I was told its cancelled and the refund process has started. I called again and this time I was told that it will take 14 days to do a refund as they need to confirm if the item was returned. No manager available ever to talk to. Is this my problem that MAKRO did not do their job and sort this out in the first place? Now I received a notification the order was delivered.....what on earth??? also no definite answer on my refund. Do not ever buy from MAKRO
Not active on facebook or whatsapp I wonder how many people's money they stole
Is there anybody out there that can help me.. been battling almost 9 months with Vodacom... with a simple query.... And it's always the same...we requested feedback..we will be in touch... for 9 months now... Is this fair... I don't think there is even 1 employee at Vodacom that can or want to resolve this... Will definitely not renew my 4 contracts with Vodacom
Vodacom what is the use you ask a consultant to call me and days later - still nothing has changed? Really guys? Do you even bother to resolve our problems?
Why bother to write a review. They will reply; a consultant will be in contact... and will not resolve. Ok, so now i have had about 25 consultants trying to change a number that VODACOM gave me on a new contract... its a recycled number that belongs to some one else.. so now i must share my phone nr.. NO ONE AT VODACOM can change the number.They say its not possible. I must share the number.. thats it!!! I am going to the Ombudsman
Do they realize WHY their call volumes has increased? Because of all the complaints and disgustingly poor service. Life threatening medication still not delivered - and PLEASE DONT TELL ME THE MANAGER WILL CALL YOU - LARISSA CAN CALL HERSELF - She promises delivery every time and still nothing! I will hold them responsible for my parents if something happens to them!!!!!! Its easy to say get the meds from your pharmacy - where the co-payment is R800 now we have been promised 100's of times - they are without meds! What part dont you understand. Manager never calls back until you demand to hold for an hour - then excuse after excuse. Medical aid should refuse to pay them for this service. I am going to take this matter up with the Medical Board - their licence should be taken away as they can not distribute medicine being so irresponsible.
No contact nr to call them Order not delivered as promised! Dont know how to contact them
How can you associate with Elite mobile? have you read the thousands of complaints - i am battling to get someone to call me back - yesterday i was on the phone 2 hours and still no one calls back - really this is pathetic - this is why people leave vodacom and go to MTN Elite sold me a contract but they didnt load my data as promised - now VODACOM is making money out of me because i have to buy data - thats THEFT! Every now and then there is something - i have 3 contracts with vodacom - but if Elite mobile does not sort my query out by tomorrow - i will cancell my debit orders - and see if you will get any more money out of me!
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