Melkbos Hardware
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The disgusting owner of the hardware store asked me to leave and never set foot in his shop again because I opened a plastic bag containing stainless steel nuts to see if would fit the bolts at the till. The nuts were too big so I took the correct size after opening that as well. All staff left the store and left me alone. One lady stated that she was leaving as she does not get paid overtime. The lady at the till said I will have to pay for the incorrect nuts as I opened the small plastic bag. I refused then the arrogant owner came down and said yes I would have to pay. I refused and he chucked me out and threatened to call armed response. I am 70 years of age and felt threatened by the owner's outburst. He took all his bolts and nuts back and told me to get out of his store and never return again. That is completely against the consumer act, but his aggressive attitude is well known in this Town.
1 reviews | Active since Jan 2020
The disgusting owner of the hardware store asked me to leave and never set foot in his shop again because I opened a plastic bag containing stainless steel nuts to see if would fit the bolts at the till. The nuts were too big so I took the correct size after opening that as well. All staff left the store and left me alone. One lady stated that she was leaving as she does not get paid overtime. The lady at the till said I will have to pay for the incorrect nuts as I opened the small plastic bag. I refused then the arrogant owner came down and said yes I would have to pay. I refused and he chucked me out and threatened to call armed response. I am 70 years of age and felt threatened by the owner's outburst. He took all his bolts and nuts back and told me to get out of his store and never return again. That is completely against the consumer act, but his aggressive attitude is well known in this Town.
1 reviews | Active since Jan 2020
Great service and willing to go the extra mile. Melkbos Hardware lent me their ladder and even delivered and collected from my house at no cost. What a pleasure to deal with a business that is prepared to go the extra mile for their customers
1 reviews | Active since Jan 2020
Great service and willing to go the extra mile. Melkbos Hardware lent me their ladder and even delivered and collected from my house at no cost. What a pleasure to deal with a business that is prepared to go the extra mile for their customers
1 reviews | Active since Jan 2020
I had the most shocking experience at Melkbos Hardware. On Saturday 31 October I went to buy 20 liters of Dulux paint. Duncan the owner, in front of me, told the assistant that there is no time on a Saturday to mix colors. I was there early, there were no other clients in the shop except for a man who came in after me and was waiting to have a 1 liter mixed. An excellent and very experienced painter applied the paint on a nice sunny hot day. He finished at around 12. The next morning the paint had streaked all over the walls. When I took it back on Saturday 7 November, Duncan threw me out of his shop and called the police, for no good reason other than that he was in a terrible mood. I still have the paint with no apologies and he has not even bothered to look at the photos I took along to show him how the paint had behaved. I have spent around R 500,000 in his shop when I did a rebuild of my house. It seems as if Duncan does not like having women in his shop.
1 reviews | Active since Jan 2020
I had the most shocking experience at Melkbos Hardware. On Saturday 31 October I went to buy 20 liters of Dulux paint. Duncan the owner, in front of me, told the assistant that there is no time on a Saturday to mix colors. I was there early, there were no other clients in the shop except for a man who came in after me and was waiting to have a 1 liter mixed. An excellent and very experienced painter applied the paint on a nice sunny hot day. He finished at around 12. The next morning the paint had streaked all over the walls. When I took it back on Saturday 7 November, Duncan threw me out of his shop and called the police, for no good reason other than that he was in a terrible mood. I still have the paint with no apologies and he has not even bothered to look at the photos I took along to show him how the paint had behaved. I have spent around R 500,000 in his shop when I did a rebuild of my house. It seems as if Duncan does not like having women in his shop.
1 reviews | Active since Jan 2020
With prices on a par with chain hardware stores at Melbosstrand Hardware Store, I get personal advice and assistance - in many cases telling me what I need and how to do it! If an item is not available they promise to call you when it arrives - and they do call! #SupportLocal stay in the village there is no need to leave!
1 reviews | Active since Jan 2020
With prices on a par with chain hardware stores at Melbosstrand Hardware Store, I get personal advice and assistance - in many cases telling me what I need and how to do it! If an item is not available they promise to call you when it arrives - and they do call! #SupportLocal stay in the village there is no need to leave!
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