MW
Midrand West Clinic
Unclaimed Business
MW
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Midrand West Clinic
Midrand West Clinic has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Midrand West Clinic across 12 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVN
Vuyi N
1 reviews | Active since Jan 2020
30 Oct 2025, 13:02
Bullying, Pathetic and unprofessional service of the staff
The level of lack of passion, commitment to serve the community in the Midrand West Clinic is disheartening. Never mind the note on the walls of making clients to wait 3 hours. Today i was at the clinic for my son 18 months vaccine, after 1hr30mins of waiting for my son to be called in, 2 sisters sitting in consultant room busy chatting and laughing loud 1 by the names of Mamotebang Limba and Princess Majtiu refused to immunise my child saying they only do immunisation after the child has tested for HIV on the other room bare in mind i am being told this 1hr30 of me waiting with no help. i decide to ask the manager and ask for my son clinic card so i can go. Still there was no sense of trying to help look for the person who is suppsoe to help they threw the clinic card on me and continue catching up. The Manager Mary Lepota has to assign someone to assist me with immunisation as i was no longer interested in compiling and do the HIV which is volunteer now when i get the story correct from the sister but they were forcing me to do it as if its compulsory as per the other 2 nurses said but either immunise or go home. They made me to fill in a form of refusal to do it while i told them i do not care about the HIV if they person who does it is not there. The clinic staff is using their powers on patronise the community who rely on them for help and use their titles. This is very rude and inconsiderate from the people we rely on for help. Can the staff not lie to people and install their own rules coz they do not want to work and chase people or make people wait. i am not going to let this one go without reporting it to the provincial office the ************** we recieved.
Helpful (0)
|Replies (0)VN
Vuyi N
1 reviews | Active since Jan 2020
30 Oct 2025, 13:02
Bullying, Pathetic and unprofessional service of the staff
The level of lack of passion, commitment to serve the community in the Midrand West Clinic is disheartening. Never mind the note on the walls of making clients to wait 3 hours. Today i was at the clinic for my son 18 months vaccine, after 1hr30mins of waiting for my son to be called in, 2 sisters sitting in consultant room busy chatting and laughing loud 1 by the names of Mamotebang Limba and Princess Majtiu refused to immunise my child saying they only do immunisation after the child has tested for HIV on the other room bare in mind i am being told this 1hr30 of me waiting with no help. i decide to ask the manager and ask for my son clinic card so i can go. Still there was no sense of trying to help look for the person who is suppsoe to help they threw the clinic card on me and continue catching up. The Manager Mary Lepota has to assign someone to assist me with immunisation as i was no longer interested in compiling and do the HIV which is volunteer now when i get the story correct from the sister but they were forcing me to do it as if its compulsory as per the other 2 nurses said but either immunise or go home. They made me to fill in a form of refusal to do it while i told them i do not care about the HIV if they person who does it is not there. The clinic staff is using their powers on patronise the community who rely on them for help and use their titles. This is very rude and inconsiderate from the people we rely on for help. Can the staff not lie to people and install their own rules coz they do not want to work and chase people or make people wait. i am not going to let this one go without reporting it to the provincial office the ************** we recieved.
0
Replies (0)CJvR
Crystal Janse van Rensburg
1 reviews | Active since Jan 2020
27 Feb 2025, 07:00
Useless
I am so deeply upset about the service here . My nanny went here because she had bad headaches and they send her home with no treatment or a referral letter and she passed away the same night. You people don't give a **** about anyone's health and should not even be practicing medicine!!
Helpful (0)
|Replies (0)CJvR
Crystal Janse van Rensburg
1 reviews | Active since Jan 2020
27 Feb 2025, 07:00
Useless
I am so deeply upset about the service here . My nanny went here because she had bad headaches and they send her home with no treatment or a referral letter and she passed away the same night. You people don't give a **** about anyone's health and should not even be practicing medicine!!
0
Replies (0)VS
Vincent S
1 reviews | Active since Jan 2020
30 Oct 2024, 08:39
*********** nurse
We've always had a positive experience at Midrand west. Never more than a 3 hour wait, which in my opinion is not bad considering it is a government facility with allot of foot traffic. Today unfortunately we were met with hostility and unwillingness to assist by a Sylvia Nkuna. Lack of understanding, lack of compassion, and lack of willingness to provide basic medical. She passed alot of judgement and we sensed some racial resentment. This individual has no right to be in the business of caring for people. I'm disgusted that she is allowed to be here. She needs to be removed and her license taken away.
Helpful (0)
|Replies (0)VS
Vincent S
1 reviews | Active since Jan 2020
30 Oct 2024, 08:39
*********** nurse
We've always had a positive experience at Midrand west. Never more than a 3 hour wait, which in my opinion is not bad considering it is a government facility with allot of foot traffic. Today unfortunately we were met with hostility and unwillingness to assist by a Sylvia Nkuna. Lack of understanding, lack of compassion, and lack of willingness to provide basic medical. She passed alot of judgement and we sensed some racial resentment. This individual has no right to be in the business of caring for people. I'm disgusted that she is allowed to be here. She needs to be removed and her license taken away.
0
Replies (0)sN
sagaree N
1 reviews | Active since Jan 2020
20 May 2024, 22:15
Consultation
Pathetic lack of professionalism in this place of care for the sick, think if you were dying no one would even bother as they continue to chat and walk around aimlessly. No respect for their jobs and attention to what they are trained for instead shout at the patients as if they are doing us a favour with such poor service and quality that any medication is given to brush off the simple task of listening to patients-totally appalled by the behaviour and arrogance of the staff as no care was taken whilst I came in pain for help (under circumstances I had no choice but to reach out to a public health service but got turned away as everyone rushed away to get home)-it was closing time but certainly you don’t belittle a person in need of assistance.
Helpful (0)
|Replies (0)sN
sagaree N
1 reviews | Active since Jan 2020
20 May 2024, 22:15
Consultation
Pathetic lack of professionalism in this place of care for the sick, think if you were dying no one would even bother as they continue to chat and walk around aimlessly. No respect for their jobs and attention to what they are trained for instead shout at the patients as if they are doing us a favour with such poor service and quality that any medication is given to brush off the simple task of listening to patients-totally appalled by the behaviour and arrogance of the staff as no care was taken whilst I came in pain for help (under circumstances I had no choice but to reach out to a public health service but got turned away as everyone rushed away to get home)-it was closing time but certainly you don’t belittle a person in need of assistance.
0
Replies (0)MC
Maxine C
1 reviews | Active since Jan 2020
16 Apr 2024, 09:03
Midrand West Clinic - ****mers!!!
This place is a ****, they are supposed to be a government facility assisting the community but that is not what's happening here. My younger brother of 18 years old visited the clinic today, upon reaching the front desk to open his file to be seen to as he has the flu, he was told by the people at the front desk that the fee to be seen to at the clinic is R580 and that it is only free for patients who already go there! What nonsense is this, I have never seen or heard of this happening at any government facilities, I have taken a lot of new patients to this clinic and they were never asked for a fee, let alone the fee being R580. They most definitely wanted to split the money amongst them. He was so scared and nervous by their behavior that he turned around and walked away without receiving treatment!!! This is utter bull**** and these people need to be reprimanded for this kind of disgusting behavior. We will be taking this matter further and make sure it reaches all ears!
Helpful (0)
|Replies (0)MC
Maxine C
1 reviews | Active since Jan 2020
16 Apr 2024, 09:03
Midrand West Clinic - ****mers!!!
This place is a ****, they are supposed to be a government facility assisting the community but that is not what's happening here. My younger brother of 18 years old visited the clinic today, upon reaching the front desk to open his file to be seen to as he has the flu, he was told by the people at the front desk that the fee to be seen to at the clinic is R580 and that it is only free for patients who already go there! What nonsense is this, I have never seen or heard of this happening at any government facilities, I have taken a lot of new patients to this clinic and they were never asked for a fee, let alone the fee being R580. They most definitely wanted to split the money amongst them. He was so scared and nervous by their behavior that he turned around and walked away without receiving treatment!!! This is utter bull**** and these people need to be reprimanded for this kind of disgusting behavior. We will be taking this matter further and make sure it reaches all ears!
0
Replies (0)MR
Motlalepule R
1 reviews | Active since Jan 2020
1 Jun 2023, 13:05
Happy with the service
I had the best experience on my first visit at the clinic, I was assisted by Sister Sylvia Nkuna and she was amazing so patient and explained everything thorough to me I went in for my first ANC appointment and really had a great experience and the service was efficient and super fast.
Helpful (0)
|Replies (0)MR
Motlalepule R
1 reviews | Active since Jan 2020
1 Jun 2023, 13:05
Happy with the service
I had the best experience on my first visit at the clinic, I was assisted by Sister Sylvia Nkuna and she was amazing so patient and explained everything thorough to me I went in for my first ANC appointment and really had a great experience and the service was efficient and super fast.
0
Replies (0)KY
RM
ROSE M
1 reviews | Active since Jan 2020
12 Dec 2020, 08:26
Turned away from midrand west clinic DISAPPOINTED
Took my mum for CHRONIC medication she was turned away because she's not staying in midrand she must go & take medication where she normally get it,even when I explained to them that shes now staying in midrand n she doesn't have pills left ,they stil said No,I had to take her the doc because she fainted soon after we left the clinic becos of escalleted BP & DIABETICS IM REALLY DISAPPOINTED N HURT I thought every individual have THE Right to go to any health facility and get helped OR I AM I MISSING SOMETHING
Helpful (0)
|Replies (0)RM
ROSE M
1 reviews | Active since Jan 2020
12 Dec 2020, 08:26
Turned away from midrand west clinic DISAPPOINTED
Took my mum for CHRONIC medication she was turned away because she's not staying in midrand she must go & take medication where she normally get it,even when I explained to them that shes now staying in midrand n she doesn't have pills left ,they stil said No,I had to take her the doc because she fainted soon after we left the clinic becos of escalleted BP & DIABETICS IM REALLY DISAPPOINTED N HURT I thought every individual have THE Right to go to any health facility and get helped OR I AM I MISSING SOMETHING
0
Replies (0)