VN
Vuyi N
Active since Oct 2018
15
Reviews
0
Industries
Reviews
15 reviews6 months ago
Bullying, Pathetic and unprofessional service of the staff
The level of lack of passion, commitment to serve the community in the Midrand West Clinic is disheartening. Never mind the note on the walls of making clients to wait 3 hours. Today i was at the clinic for my son 18 months vaccine, after 1hr30mins of waiting for my son to be called in, 2 sisters sitting in consultant room busy chatting and laughing loud 1 by the names of Mamotebang Limba and Princess Majtiu refused to immunise my child saying they only do immunisation after the child has tested for HIV on the other room bare in mind i am being told this 1hr30 of me waiting with no help. i decide to ask the manager and ask for my son clinic card so i can go. Still there was no sense of trying to help look for the person who is suppsoe to help they threw the clinic card on me and continue catching up. The Manager Mary Lepota has to assign someone to assist me with immunisation as i was no longer interested in compiling and do the HIV which is volunteer now when i get the story correct from the sister but they were forcing me to do it as if its compulsory as per the other 2 nurses said but either immunise or go home. They made me to fill in a form of refusal to do it while i told them i do not care about the HIV if they person who does it is not there. The clinic staff is using their powers on patronise the community who rely on them for help and use their titles. This is very rude and inconsiderate from the people we rely on for help. Can the staff not lie to people and install their own rules coz they do not want to work and chase people or make people wait. i am not going to let this one go without reporting it to the provincial office the ************** we recieved.
0 replies
9 months ago
****mers and rude
you guys are toxic, how do you target old people who are close to dying by pretending to be sent by SARS for penalties that do not exist? you guys will never see heaven. As for saying a whole 70 year old parent must take money from his own SASSA little money and not eat and pay you while SARS is not even aware of this. Shame on you and God is there to make sure you are exposed. i request to speak to a manager this boy tells me he refuses and he will not transfer me. i request to speak to another colleague and refuses. Which profesional company works through cellphone lines and refuse for escalations? bunch of jokers who take people for granted and yet you dont even know who you dealing with.
0 replies
51 months ago
Very incompetence and disgusting level of services after being debited in a wrong account without my approval for 2 months now
your assigned employee to my case Dylan Mafumu REF 8533043118 very useless even after we did 3 conference calls with my bank confirmed that the debit order went through on the 21 Jan as a double debit still not resolved 3 weeks later.I’m very disappointed with Discovery Insure and the incompetence in their stuff. I’ve sent tracing IDs, remittance from my banker, transactions history from bank and I really don’t know what is left to do now.
0 replies
51 months ago
Bunch of thieves who still debit me for Dec, 3 debit orders for one month. Frauders
bunch of thieves the fact that I’ve been calling and email your company for the 3 debit orders that went out from my account for the month of Dec, been escalating this ever going to be resolved as your finance and management team still haven’t resolved this? 2 weeks later I still haven’t got this resolved and what makes me so angry is all the bank statements are there. Please can you attend to this urgently
159 replies
52 months ago
What a frustrating journey to experience with my double debit
What a frustrating journey to experience with my double debit. I got double debit for Dec 2021 since the 3rd Jan been calling in for assistance and i am being sent left and right and centre. the level of unprofessional staff you have is very disgusting. i need to escalate the matter in order to get help from your finance as this is going on for 2 weeks now
53 replies
56 months ago
Frustrating services from FNB
I have a credit card with them ive been struggling to get assistance as i want to settle it off, everytime i am put on hold. This is very difficult to solve with fnb as i need assistance with my credit card and i want to pay it off and close it
106 replies
56 months ago
Very poor and misleading
This company has been blasting me with mails and all kinds of communication to pay up my RCS Loan, the mails they been persuating me to settle the account with a 30% settlement discount every month, however now that i contact them to arrange for settling of the account with the 30% they always trying to trap me with suddenly it doesnt exist. How do you guilt trip people's mind now that hey want to corporate and close the account i am told this 30% ended in Aug. This is very upsetting coz this is done to only push your own agenda not to really help the client to close of the account as you claim. Very poor and misleading. I assume you rather get the R200 installments monthly rather than give me the 30% and pay this count off until when it suits you again to send me the mails to offer me the 30%. Such a bad service management
212 replies
56 months ago
Poor service and harrasment from Vericred on behalf of RCS
I have a vey bad and frustrating service with RCS with my account number 6010246100001785364, as far as i know my account was handed to Norton Lambrianos Attorneys and i have been paying through them since June however i am recieving harrasment calls and emails from Vericred who claim they also sent by RCS Loan, today i got an email with an attachment letter from Vericred that says they are sent by RCS and i forwarded to recoveries on RCS which still doent help as they sent me a different letter that looks fake from RCS, I need clarity on what is going on and who is suppose to deal with me as this is very childish and confusing Both letters claim that are signed by Errol from RCS but the other looks fake the signature and the logo of RCS i need urgent clarity and confirmation on who i am dealing with going forward and why the other company is harrasing me.
159 replies
56 months ago
Very disgusting and very poor services
If there was an option for zero i would do that, i am very angry and disappointed with Dr Ross and Healthworx in large. On Tuesday i went to do my bloods, i got a call from one of the staff to say my results are back without any explaining of the results or to come to the Dr so he can explain, i am suppose to get new script for my medication, however i had to contact them for more than 3 days for assistance. i insist on getting an appointment to come in and see the Dr for my results and new script now i am being billed for 2 occasions, you guys are so quick to take money from our savings without even showing interest of consult with your patients, even medical aid is against the whole claims you trying to do without doing any work. You need to do something about your Dr Ross and his sister's not professional at all and i want to put a complain.
0 replies
65 months ago
Incompetent cosultants
Old Mutual needs to deal with their incompetent staff. yesterday i called needing help with an account number after holding for 12 mins the stuff answered the phone however it sounded like the family working from home as i was listening to the parents and the child having a conversation while im on the line about good 5 mins keep saying hello, this morning i dialled in again while a consultant im trying to explain the reason for my call she just hang up on me. this is so rude as so incompetent, meaning the only way you can get help from old mutual is if you go inside their premises, how does one expect someone to go out whereas we are declared a hotspot of covid? Old mutual you need to train your staff better especially that we pay premiums every month.
56 replies
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5 Star
1 (6.666666666666667%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
14 (93.33333333333333%)