HM
HEALth-WorX Medical Centres
Unclaimed Business
HM
HEALth-WorX Medical Centres
Unclaimed Business
17 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, HEALth-WorX Medical Centres faces significant criticism across multiple locations. Patients frequently report rude and unprofessional conduct, particularly from Dr Stephanie Gouws, who is cited for poor attitude and inadequate examinations. Delayed test results, billing errors including double charging at Cresta, and failure to return calls are recurring complaints. An emergency patient was turned away at Oakfields, and a dental extraction at Cresta resulted in a serious sinus perforation. Positive feedback highlights helpful staff like Nurse Chantall and efficient service from insurance partner interactions.
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.2|17 Reviews
May '25 - Apr '26
5(16.7%)
4(16.7%)
3(8.3%)
2(0%)
1(58.3%)
5(16.7%)
4(16.7%)
3(8.3%)
2(0%)
1(58.3%)
Frequently Asked Questions About HEALth-WorX Medical Centres
Based on recent customer reviews, HEALth-WorX Medical Centres faces significant criticism across multiple locations. Patients frequently report rude and unprofessional conduct, particularly from Dr Stephanie Gouws, who is cited for poor attitude and inadequate examinations. Delayed test results, billing errors including double charging at Cresta, and failure to return calls are recurring complaints. An emergency patient was turned away at Oakfields, and a dental extraction at Cresta resulted in a serious sinus perforation. Positive feedback highlights helpful staff like Nurse Chantall and efficient service from insurance partner interactions.
HEALth-WorX Medical Centres has a TrustIndex of 0 out of 10 on Hellopeter, based on 17 reviews in the last 12 months. Hellopeter has tracked HEALth-WorX Medical Centres across 627 total reviews. How is the TrustIndex calculated? →
Recent reviews (17)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencebG
brandon G
1 reviews | Active since Jan 2020
23 Feb 2026, 19:29
Healthworx carlswald
I am very annoyed I have been transferred over 10 times and they eventually dropped the phone . This is the service we getting from a state of the art medical facility they should be ashamed of them selfs healthworx carlswald. I eventually spoke to a sister (lindiwe) think that's her name and she said she is just getting my file and will call back till now still waiting
Helpful (0)
|Replies (0)bG
brandon G
1 reviews | Active since Jan 2020
23 Feb 2026, 19:29
Healthworx carlswald
I am very annoyed I have been transferred over 10 times and they eventually dropped the phone . This is the service we getting from a state of the art medical facility they should be ashamed of them selfs healthworx carlswald. I eventually spoke to a sister (lindiwe) think that's her name and she said she is just getting my file and will call back till now still waiting
0
Replies (0)NM
Nkosenye M
1 reviews | Active since Jan 2020
9 Feb 2026, 06:48
Rude and Terrible Experience
Rude and Terrible attitude Dr Stephanie Gouws, she has such a terrible ATTITUDE and Extremely unprofessional. She shouldn’t be dealing with patients if her attitude is this rotten. NO examination on patient and then writes a script/ referral without my Name and Surname Details, is that even legal. She’s just RUDE! Terrible experience
Helpful (0)
|Replies (0)NM
Nkosenye M
1 reviews | Active since Jan 2020
9 Feb 2026, 06:48
Rude and Terrible Experience
Rude and Terrible attitude Dr Stephanie Gouws, she has such a terrible ATTITUDE and Extremely unprofessional. She shouldn’t be dealing with patients if her attitude is this rotten. NO examination on patient and then writes a script/ referral without my Name and Surname Details, is that even legal. She’s just RUDE! Terrible experience
0
Replies (0)NM
Nkosenye M
1 reviews | Active since Jan 2020
9 Feb 2026, 06:39
Rude and Terrible attitude
Dr Stephanie Gouws, she has such a terrible ATTITUDE and Extremely unprofessional. She shouldn’t be dealing with patients if her attitude is this rotten. NO examination on patient and then writes a script without my Name and Surname Details. She’s just RUDE! Terrible experience how legal is that?
Helpful (0)
|Replies (0)NM
Nkosenye M
1 reviews | Active since Jan 2020
9 Feb 2026, 06:39
Rude and Terrible attitude
Dr Stephanie Gouws, she has such a terrible ATTITUDE and Extremely unprofessional. She shouldn’t be dealing with patients if her attitude is this rotten. NO examination on patient and then writes a script without my Name and Surname Details. She’s just RUDE! Terrible experience how legal is that?
0
Replies (0)GM
Gcobisa M
1 reviews | Active since Jan 2020
21 Jan 2026, 08:08
Poor service
The service at Health-Worx Cresta has deteriorated over the years. I’ve been a loyal client since 2011 but not treated as a valuable client. I have done tests on 8 January and still haven’t received my results
Helpful (0)
|Replies (0)S
pM
JR
Jane-mari Reynolds
1 reviews | Active since Jan 2020
30 Oct 2025, 16:35
Bad Doctor service
I have taken my daughter twice to the medical center montana, second Dr S Gouws, told me in front of my Daughter that she does not have to eat every meal, she does not have to sit 3 times a day at table for a meal, she told me why am I cooking for my child, she can make her own food like chicken? Dr claims her child makes her own food, and sometimes she only eat a fruit and a block of cheese and its ok.? Long story short, we did bloods to see why my child has been feeling ill for almost 3 weeks now, 3rd Dr not by choice, this was thr only slots open as it was emergency. My child is nauseous does not eat and has been struggling. Test was done on Monday, (bloods) left two messages for the doctor to contact me regarding the results, and its almost Friday no phone call... Reception confirmed my messages on the system with my number. I am feeling hopeless as my child not getting better and this doctor is not giving the service you paid for. I do not recommend this doctor at health worx montana She does not have her patients at heart Dr S Gouws. Is her name
Helpful (0)
|Replies (0)JR
Jane-mari Reynolds
1 reviews | Active since Jan 2020
30 Oct 2025, 16:35
Bad Doctor service
I have taken my daughter twice to the medical center montana, second Dr S Gouws, told me in front of my Daughter that she does not have to eat every meal, she does not have to sit 3 times a day at table for a meal, she told me why am I cooking for my child, she can make her own food like chicken? Dr claims her child makes her own food, and sometimes she only eat a fruit and a block of cheese and its ok.? Long story short, we did bloods to see why my child has been feeling ill for almost 3 weeks now, 3rd Dr not by choice, this was thr only slots open as it was emergency. My child is nauseous does not eat and has been struggling. Test was done on Monday, (bloods) left two messages for the doctor to contact me regarding the results, and its almost Friday no phone call... Reception confirmed my messages on the system with my number. I am feeling hopeless as my child not getting better and this doctor is not giving the service you paid for. I do not recommend this doctor at health worx montana She does not have her patients at heart Dr S Gouws. Is her name
0
Replies (0)CW
Christelle W
1 reviews | Active since Jan 2020
29 Sept 2025, 06:14
Disapointing Experience at Oakfields Health-worx Medical Clinic
I recently visited Oakfields Medical Clinic after being bitten by a dog and requiring urgent medical attention. Unfortunately, despite showing my injured hand to the receptionist and explaining the emergency situation, I was turned away due to all doctors being fully booked. As a patient in need of immediate care, this experience was distressing. I believe medical facilities should prioritize emergency cases and provide timely attention. Rating: 0 Review: Oakfields Medical Clinic failed to provide adequate care in my time of need. I hope they review their procedures to ensure patients receive the attention they need.
Helpful (0)
|Replies (0)CW
Christelle W
1 reviews | Active since Jan 2020
29 Sept 2025, 06:14
Disapointing Experience at Oakfields Health-worx Medical Clinic
I recently visited Oakfields Medical Clinic after being bitten by a dog and requiring urgent medical attention. Unfortunately, despite showing my injured hand to the receptionist and explaining the emergency situation, I was turned away due to all doctors being fully booked. As a patient in need of immediate care, this experience was distressing. I believe medical facilities should prioritize emergency cases and provide timely attention. Rating: 0 Review: Oakfields Medical Clinic failed to provide adequate care in my time of need. I hope they review their procedures to ensure patients receive the attention they need.
0
Replies (0)