MC
Millstock Cars
Unclaimed Business
MC
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Millstock Cars
Millstock Cars has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Millstock Cars across 18 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCM
Candice M
1 reviews | Active since Jan 2020
17 Aug 2025, 10:40
Millstock Cars **** About Accident History – Buyer Beware
Warning to Car Buyers – My Experience with Millstock Cars (Cape Town) On 28 November 2023, I bought a Suzuki Jimny from Millstock Cars. Before purchasing, I asked if the vehicle had ever been in an accident and was assured that it had not. Recently, while preparing to sell the car, I had it inspected by a third party. The inspection report confirmed previous accident damage to the front, both front sides, left side, and interior — clearly proving the car had been in an accident before I bought it. This directly contradicts what Millstock Cars told me. I would never have purchased the vehicle had I known it was in an accident, especially at the price I paid, since I paid for an accident-free car, which is more expensive. When I brought this to their attention, they did not acknowledge or take accountability for selling me a damaged vehicle. Instead, I was told that they did not know. My concern is that whoever inspected the vehicle (for roadworthiness, etc.) would have immediately noticed that bolts had been removed and tampered with. This is especially disappointing as I am a woman with limited experience in car purchases, and I trusted them to be honest and transparent. It’s deeply disheartening and frustrating to be treated this way by a dealership I thought I could trust. Instead of support, I’ve been met with denial and offers that don’t address the real issue. When I requested a full refund, Millstock Cars refused. Instead, they offered: • A replacement vehicle, or • To buy the car back at current market value, which is much less than what I paid. Because of their dishonesty and refusal to take responsibility, I no longer want to do business with Millstock Cars and therefore reject their offer of a replacement vehicle. My Rights Under South African Law: Under the Consumer Protection Act (CPA), I have the right to: • Receive goods that are of good quality, in good working order, and free from any undisclosed defects. • Full disclosure of any material facts related to the product I’m purchasing, including previous accident damage. • Return the vehicle and receive a full refund if it was sold under false pretenses or if it is not fit for its intended purpose. • Protection against unfair, misleading, or deceptive conduct by the seller. • Seek recourse through the Motor Industry Ombudsman of South Africa (MIOSA) if the seller refuses to honor my rights. I am exercising these rights now, but unfortunately, I must take the time to escalate this matter to MIOSA, which is both time-consuming and energy-draining. This entire experience has been incredibly frustrating and disappointing.
Helpful (0)
|Replies (0)CM
Candice M
1 reviews | Active since Jan 2020
17 Aug 2025, 10:40
Millstock Cars **** About Accident History – Buyer Beware
Warning to Car Buyers – My Experience with Millstock Cars (Cape Town) On 28 November 2023, I bought a Suzuki Jimny from Millstock Cars. Before purchasing, I asked if the vehicle had ever been in an accident and was assured that it had not. Recently, while preparing to sell the car, I had it inspected by a third party. The inspection report confirmed previous accident damage to the front, both front sides, left side, and interior — clearly proving the car had been in an accident before I bought it. This directly contradicts what Millstock Cars told me. I would never have purchased the vehicle had I known it was in an accident, especially at the price I paid, since I paid for an accident-free car, which is more expensive. When I brought this to their attention, they did not acknowledge or take accountability for selling me a damaged vehicle. Instead, I was told that they did not know. My concern is that whoever inspected the vehicle (for roadworthiness, etc.) would have immediately noticed that bolts had been removed and tampered with. This is especially disappointing as I am a woman with limited experience in car purchases, and I trusted them to be honest and transparent. It’s deeply disheartening and frustrating to be treated this way by a dealership I thought I could trust. Instead of support, I’ve been met with denial and offers that don’t address the real issue. When I requested a full refund, Millstock Cars refused. Instead, they offered: • A replacement vehicle, or • To buy the car back at current market value, which is much less than what I paid. Because of their dishonesty and refusal to take responsibility, I no longer want to do business with Millstock Cars and therefore reject their offer of a replacement vehicle. My Rights Under South African Law: Under the Consumer Protection Act (CPA), I have the right to: • Receive goods that are of good quality, in good working order, and free from any undisclosed defects. • Full disclosure of any material facts related to the product I’m purchasing, including previous accident damage. • Return the vehicle and receive a full refund if it was sold under false pretenses or if it is not fit for its intended purpose. • Protection against unfair, misleading, or deceptive conduct by the seller. • Seek recourse through the Motor Industry Ombudsman of South Africa (MIOSA) if the seller refuses to honor my rights. I am exercising these rights now, but unfortunately, I must take the time to escalate this matter to MIOSA, which is both time-consuming and energy-draining. This entire experience has been incredibly frustrating and disappointing.
0
Replies (0)GR
George R
1 reviews | Active since Jan 2020
7 May 2025, 11:45
Rude sales man
I called as I was interested in a car. The salesman Tim was very rude to me on the phone. It was unbelievable. He was supposed to arrange a car for me but sold it to someone else without as much as a call.
Helpful (0)
|Replies (0)AF
Alex F
1 reviews | Active since Jan 2020
23 Dec 2024, 08:34
Best dealership in SA
best dealership in Cape Town by far . Louis - the owner - is the most trustworthy guy in the industry and he has excellent staff around him . I bought many cars from them and recommended them to all my friends as well . Top service and top cars .
Helpful (0)
|Replies (0)AF
Alex F
1 reviews | Active since Jan 2020
23 Dec 2024, 08:34
Best dealership in SA
best dealership in Cape Town by far . Louis - the owner - is the most trustworthy guy in the industry and he has excellent staff around him . I bought many cars from them and recommended them to all my friends as well . Top service and top cars .
0
Replies (0)OB
Olivier B
1 reviews | Active since Jan 2020
29 Oct 2024, 10:38
**** !
I bought 2 cars from them. First one was broken and they tried to save time with the car without fixing it till warranty expired. Got to fight to go to court for them to change the car. Took them more then 6 months to get the spare key of the second car and it didn’t work. Worst after sale service world wide ! Run away it’s a **** !!!! Proper ***** !!
Helpful (0)
|Replies (0)OB
Olivier B
1 reviews | Active since Jan 2020
29 Oct 2024, 10:38
**** !
I bought 2 cars from them. First one was broken and they tried to save time with the car without fixing it till warranty expired. Got to fight to go to court for them to change the car. Took them more then 6 months to get the spare key of the second car and it didn’t work. Worst after sale service world wide ! Run away it’s a **** !!!! Proper ***** !!
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Replies (0)MH
Melville H
1 reviews | Active since Jan 2020
13 May 2024, 14:50
WORST AFTER SALES SERVICE EVER
Seems to be a pattern of behavior! BAD SERVICE We purchased a Jaguar convertible. They don’t communicate at all, their sales person never contacts you back regarding problems you may experience. I will not recommend them or ever buy a car from them again.
Helpful (0)
|Replies (0)MH
Melville H
1 reviews | Active since Jan 2020
13 May 2024, 14:50
WORST AFTER SALES SERVICE EVER
Seems to be a pattern of behavior! BAD SERVICE We purchased a Jaguar convertible. They don’t communicate at all, their sales person never contacts you back regarding problems you may experience. I will not recommend them or ever buy a car from them again.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Apr 2024, 03:36
Millstock cars Observatory
<div>WARNING My son bought a vehicle at Millstock stock cars Observatory It's his first car and was very excited Long story short Turned out vehicles roof have structural damage Ralph the salesman send vehicle to their panel beater but came back worse and scratches on front bumper was added Owner of Millstock cars show no interest in customer issues only when you want to buy a vehicle Most PATHETIC DEALERSHIP AND SERVICE</div>
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Apr 2024, 03:36
Millstock cars Observatory
<div>WARNING My son bought a vehicle at Millstock stock cars Observatory It's his first car and was very excited Long story short Turned out vehicles roof have structural damage Ralph the salesman send vehicle to their panel beater but came back worse and scratches on front bumper was added Owner of Millstock cars show no interest in customer issues only when you want to buy a vehicle Most PATHETIC DEALERSHIP AND SERVICE</div>
0
Replies (0)MM
Monika M
1 reviews | Active since Jan 2020
5 Mar 2024, 05:55
Exceptional service
We have been using Millstock to buy our cars since 2010, and they have never disappointed. Louis, the owner, listens to what you are looking for, suggests a car and a long test drive, and is always spot on in terms of what will suit you and what you need. He gives a good trade in price and a fair price for your new car, and the service does not stop there. If your car needs a service / repairs / wheel alignment etc, the staff are incredibly helpful and friendly. Millstock organises it, picks your car up, leaves you with a loan car, and basically takes all the effort and fuss out of dealing with other dealerships and panel beaters etc. It doesn't matter who you are dealing with at Millstock, the service is excellent!
Helpful (0)
|Replies (0)MM
Monika M
1 reviews | Active since Jan 2020
5 Mar 2024, 05:55
Exceptional service
We have been using Millstock to buy our cars since 2010, and they have never disappointed. Louis, the owner, listens to what you are looking for, suggests a car and a long test drive, and is always spot on in terms of what will suit you and what you need. He gives a good trade in price and a fair price for your new car, and the service does not stop there. If your car needs a service / repairs / wheel alignment etc, the staff are incredibly helpful and friendly. Millstock organises it, picks your car up, leaves you with a loan car, and basically takes all the effort and fuss out of dealing with other dealerships and panel beaters etc. It doesn't matter who you are dealing with at Millstock, the service is excellent!
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Replies (0)JH
Jayson H
1 reviews | Active since Jan 2020
20 Apr 2023, 11:51
BEWARE: Millstock Cars
I am so frustrated, after paying for a used Ford in cash, I then waited over a month for the car with constant excuses from allan, never once did anyone even call me to update me on the status of my vehicle, I had to sit around wondering what's happens, and whenever I called in I am told they not sure and they will let me know later that day what's happening, not even 1 single call back to let me know, to the point where I finally cancelled the car, now I am waiting almost weeks for my money back again with different excuses after being told I would have my money back in 2 days. STAY FAR AWAY! Worst buying experience of my life, absolutely zero customer service.
Helpful (0)
|Replies (0)JH
Jayson H
1 reviews | Active since Jan 2020
20 Apr 2023, 11:51
BEWARE: Millstock Cars
I am so frustrated, after paying for a used Ford in cash, I then waited over a month for the car with constant excuses from allan, never once did anyone even call me to update me on the status of my vehicle, I had to sit around wondering what's happens, and whenever I called in I am told they not sure and they will let me know later that day what's happening, not even 1 single call back to let me know, to the point where I finally cancelled the car, now I am waiting almost weeks for my money back again with different excuses after being told I would have my money back in 2 days. STAY FAR AWAY! Worst buying experience of my life, absolutely zero customer service.
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Replies (0)