TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Mini Auto SA has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Mini Auto SA across 37 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Mini SA. My vehicle went in to BMW Bedfordview, my vehicle went in to for a service and they broke my sunroof!!! Now they want to pay for parts which is also already accepting liability but want me to pay for labour. Why should I be paying for something I didnot break? It broke at your premises and the most cagey people as they refuse to provide me with the diagnostic report on how the actual sunroof broke nor do they want to check camera footage. I am now in the process of going to the ombudsman because I have to pay for something that I didnot break!!! The attitude of the service manager and the branch itself is just disgusting. Vehicle goes in for one repair and comes out with a massive expense on something else! Such a well known brand does not care how they treat customers! Please don't support them you will end up with unnecessary headaches. Not wanting to giving me the diagnostics is so *****. Please support other brands. Don't make the same mistake I did.
1 reviews | Active since Jan 2020
Mini SA. My vehicle went in to BMW Bedfordview, my vehicle went in to for a service and they broke my sunroof!!! Now they want to pay for parts which is also already accepting liability but want me to pay for labour. Why should I be paying for something I didnot break? It broke at your premises and the most cagey people as they refuse to provide me with the diagnostic report on how the actual sunroof broke nor do they want to check camera footage. I am now in the process of going to the ombudsman because I have to pay for something that I didnot break!!! The attitude of the service manager and the branch itself is just disgusting. Vehicle goes in for one repair and comes out with a massive expense on something else! Such a well known brand does not care how they treat customers! Please don't support them you will end up with unnecessary headaches. Not wanting to giving me the diagnostics is so *****. Please support other brands. Don't make the same mistake I did.
1 reviews | Active since Jan 2020
A very good new and used car dealership. Nice central location which is easily accessible. There are a wide range of vehicles in stock. The staff are professional and very helpful. I was offered assistance as soon as I arrived. There is also secure parking on the premises. Worth visiting if interested in purchasing a new or used car.
1 reviews | Active since Jan 2020
A very good new and used car dealership. Nice central location which is easily accessible. There are a wide range of vehicles in stock. The staff are professional and very helpful. I was offered assistance as soon as I arrived. There is also secure parking on the premises. Worth visiting if interested in purchasing a new or used car.
1 reviews | Active since Jan 2020
I would like to ask what must we do in the Easterncape, Port Elizabeth to be precise, Mini Cooper doesn't have a spare wheel and when it was sold to us we told that we can just call their help desk and we will be assisted and given a spare wheel for atleast 5 days ...we had the car for almost 3 years now and the experience with Mini after service is pathetic.The people that are suppose to help you are some what not empathetic and dont understand your frustration...I'm appealing to Mini to take their car sothat we can be able to get reliable vehicle
1 reviews | Active since Jan 2020
I would like to ask what must we do in the Easterncape, Port Elizabeth to be precise, Mini Cooper doesn't have a spare wheel and when it was sold to us we told that we can just call their help desk and we will be assisted and given a spare wheel for atleast 5 days ...we had the car for almost 3 years now and the experience with Mini after service is pathetic.The people that are suppose to help you are some what not empathetic and dont understand your frustration...I'm appealing to Mini to take their car sothat we can be able to get reliable vehicle
1 reviews | Active since Jan 2020
Good day, I just received a call regarding the car service. I have been informed I am required to pay because I am overdue by few kilometres and my motor plan Will not cover this. This was never explained to me before. I have motor plan for a reason now I am being told I need to pay. Really? Why will my motor plan not cover? Regards.
1 reviews | Active since Jan 2020
Good day, I just received a call regarding the car service. I have been informed I am required to pay because I am overdue by few kilometres and my motor plan Will not cover this. This was never explained to me before. I have motor plan for a reason now I am being told I need to pay. Really? Why will my motor plan not cover? Regards.
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