Active since Dec 2018
Monique at Sorbet Hairbar, Bedford centre, provided an outstanding customer service experience. Her happy and proactive approach to resolving my hair issue, coupled with her evident ability to find a solution, made for a highly positive and successful interaction. She went above and beyond to ensure my satisfaction. Monique is so friendly and extremely understanding. She is truly an asset to the Sorbet group! Thank you so much Monique
Calvin Bapela Thank you for the great service You are highly efficient, friendly and most understanding. Momentum is lucky to have you
Mini SA. My vehicle went in to BMW Bedfordview, my vehicle went in to for a service and they broke my sunroof!!! Now they want to pay for parts which is also already accepting liability but want me to pay for labour. Why should I be paying for something I didnot break? It broke at your premises and the most cagey people as they refuse to provide me with the diagnostic report on how the actual sunroof broke nor do they want to check camera footage. I am now in the process of going to the ombudsman because I have to pay for something that I didnot break!!! The attitude of the service manager and the branch itself is just disgusting. Vehicle goes in for one repair and comes out with a massive expense on something else! Such a well known brand does not care how they treat customers! Please don't support them you will end up with unnecessary headaches. Not wanting to giving me the diagnostics is so *****. Please support other brands. Don't make the same mistake I did.
Mini SA. My vehicle went in to BMW Bedfordview, my vehicle went in to for a service and they broke my sunroof!!! Now they want to pay for parts which is also already accepting liability but want me to pay for labour. Why should I be paying for something I didnot break? It broke at your premises and the most cagey people as they refuse to provide me with the diagnostic report on how the actual sunroof broke nor do they want to check camera footage. I am now in the process of going to the ombudsman because I have to pay for something that I didnot break!!! The attitude of the service manager and the branch itself is just disgusting. Vehicle goes in for one repair and comes out with a massive expense on something else! Such a well known brand does not care how they treat customers! Please don't support them you will end up with unnecessary headaches. Not wanting to giving me the diagnostics is so *****. Please support other brands. Don't make the same mistake I did.
Mtn there is no stock of the S23 plus with free watch in store or online! Been to all stores in jhb! Why are you advertising something we cannot get? Ordered 3 weeks ago still waiting for stock! Its ridiculous. Your warehouse apparently has no stock. Why advertise this if you cannot deliver?
Excellent service received from Annerley Jones always. Goes the extra mile to assist brokers. She used to assist me when she was part of AFI. Nothings changed. Still So dedicated and passionate . Sadly there are other consultants that dont care. She took over something I was battling to get feedback on and sorted it out. Annerley is a true asset to Momentum. I really hope her value and dedication does not go unnoticed!
James Sekgobela is the best in retentions department. Went the extra mile to assist me. Even stayed after hours to ensure that the policy was sorted out. He is truly an asset to momentum
Been with them for 3 years now. Never had issues. Claims always settled within an hour. I just cant explain the peace of mind I have with my 2 children. Thank you Dotsure! Glayvia Martin was excellent as always.
Mtn YOU ARE SO UNPROFESSIONAL. I get messages to upgrade, i do so instore and no one tells me my upgrade date is 27th, they upgrade me on the 26th and I am charged a device fee because of one day????? Besides the device fee, my billing is messed up, i get charged for the old contract and new,.i am billed a huge amount for December!!! I call 135 the consultants agree with me, but the case keeps getting closed and no proper feedback. MTN I AM REALLY CONSIDERING MOVING MY ENTIRE PORTFOLIO AWAY FROM YOU
I was charged for food that did not arrive. Call centre insists I didnot get charged even after sending my bank statement. What more can be proof? Pathetic that I've been trying to get help since 17th December!
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