ML
Missy Lyn Fine Linen
Unclaimed Business
ML
Performance(last 12 months):
#53Ranked In Retail
100 NPSVery Likely
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJB
Judy B
1 reviews | Active since Jan 2020
10 Dec 2025, 12:03
The finest service from Miss Lyn Fine Linens
Big shout out to Miss Lyn Fine Linens for the most phenomenal service . Ease of ordering, keeping me informed about my order’s status, record time from order to delivery and delivering quality, products on time - absolutely first class. Fine in every way . Thank you Miss Lyn !
Helpful (0)
|Replies (0)JB
Judy B
1 reviews | Active since Jan 2020
10 Dec 2025, 12:03
The finest service from Miss Lyn Fine Linens
Big shout out to Miss Lyn Fine Linens for the most phenomenal service . Ease of ordering, keeping me informed about my order’s status, record time from order to delivery and delivering quality, products on time - absolutely first class. Fine in every way . Thank you Miss Lyn !
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Replies (0)CH
JS
Joshua S
1 reviews | Active since Jan 2020
7 Oct 2024, 14:54
5 Stars!
Absolutely thrilled with my experience at Miss Lyn! I recently purchased a bed set and some towels, and I couldn't be more pleased with the quality. The fabric is incredibly soft and durable, truly exceeding my expectations. Ordering online was a breeze—everything went smoothly with no hiccups. The website is user-friendly, making it easy to find exactly what I was looking for. Plus, their prices are very competitive, especially considering the exceptional quality of their products. I highly recommend Miss Lyn for anyone looking for top-notch linen at a great value. I’ll definitely be back for more!
Helpful (0)
|Replies (0)JS
Joshua S
1 reviews | Active since Jan 2020
7 Oct 2024, 14:54
5 Stars!
Absolutely thrilled with my experience at Miss Lyn! I recently purchased a bed set and some towels, and I couldn't be more pleased with the quality. The fabric is incredibly soft and durable, truly exceeding my expectations. Ordering online was a breeze—everything went smoothly with no hiccups. The website is user-friendly, making it easy to find exactly what I was looking for. Plus, their prices are very competitive, especially considering the exceptional quality of their products. I highly recommend Miss Lyn for anyone looking for top-notch linen at a great value. I’ll definitely be back for more!
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Replies (0)LL
Lauryl L
1 reviews | Active since Jan 2020
4 Sept 2024, 15:21
Disappointing
I bought a "super king" down duvet inner which I realised was smaller than a duvet cover from a popular retailer. When I contacted Miss Lyn to ask about returning it or if the inner I had had been incorrectly labeled I was told that their inners are smaller and that I would not be able to return it. I feel there should be signage up or I should have been made aware of the size difference and I wouldn't have purchased it. Very disappointing!
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Lauryl L
1 reviews | Active since Jan 2020
4 Sept 2024, 15:21
Disappointing
I bought a "super king" down duvet inner which I realised was smaller than a duvet cover from a popular retailer. When I contacted Miss Lyn to ask about returning it or if the inner I had had been incorrectly labeled I was told that their inners are smaller and that I would not be able to return it. I feel there should be signage up or I should have been made aware of the size difference and I wouldn't have purchased it. Very disappointing!
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Replies (0)JC
JM
Jaron M
1 reviews | Active since Jan 2020
29 Nov 2023, 06:31
Customer pays for shipping returns on incorrect product sent.
Would give 0 stars if possible. This review is not about a specific store but rather about the online store/company as a whole. I ordered the 'Medium Goose Feather Pillow Inner,' but what I received was the small variant. Upon raising the issue, I was informed that, due to customs regulations, they had to label the product as small, but it was supposedly the medium variant. I already own the medium variant purchased in-store nearly two years ago, and the difference was immediately noticeable. The older pillow, despite significant use, remains more firm and loftier than its supposed NEW MEDIUM counterpart. Unsatisfied, they initially promised a FULL refund. However, I had to pay R150 out of pocket to return the product. Later, I was told I would only be refunded the cost of the product (R364), and not the original shipping nor my return (R287 + R150). So, I had to pay R437 because THEY sent me the wrong item. It's frustrating that the burden is placed on the customer for the company's mistake or their incorrect labelling of online products. Disgusting. Before posting this review, I noticed they have since changed the labelling on the website. I hope this correction at least helps someone else avoid ordering the incorrect product. However, I strongly advise against ordering anything from Miss Lyn altogether.
Helpful (0)
|Replies (0)JM
Jaron M
1 reviews | Active since Jan 2020
29 Nov 2023, 06:31
Customer pays for shipping returns on incorrect product sent.
Would give 0 stars if possible. This review is not about a specific store but rather about the online store/company as a whole. I ordered the 'Medium Goose Feather Pillow Inner,' but what I received was the small variant. Upon raising the issue, I was informed that, due to customs regulations, they had to label the product as small, but it was supposedly the medium variant. I already own the medium variant purchased in-store nearly two years ago, and the difference was immediately noticeable. The older pillow, despite significant use, remains more firm and loftier than its supposed NEW MEDIUM counterpart. Unsatisfied, they initially promised a FULL refund. However, I had to pay R150 out of pocket to return the product. Later, I was told I would only be refunded the cost of the product (R364), and not the original shipping nor my return (R287 + R150). So, I had to pay R437 because THEY sent me the wrong item. It's frustrating that the burden is placed on the customer for the company's mistake or their incorrect labelling of online products. Disgusting. Before posting this review, I noticed they have since changed the labelling on the website. I hope this correction at least helps someone else avoid ordering the incorrect product. However, I strongly advise against ordering anything from Miss Lyn altogether.
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Replies (0)CP
CP
Cindy P
1 reviews | Active since Jan 2020
21 Dec 2020, 17:27
Miss Lyn Fine Linen - daylight robbers
Be aware - Be Warned.... This business deserves zero stars. I will never ever purchase anything from MISS LYN shop again!!!!! Manager/owner was extremely rude, humiliating; absolutely no customer etiquette. I purchased bedding etc. at MISS LYN - Tyger Valley, over R3200, only to discover at home the pillow cases are not standard sizes and that they lied to say that all the bedding I bought was 20% off. Upon checking my slip at home later the day, I discovered that I actually paid full price for one of the bed sets'. I returned the purchase the very next day, requesting for my cash refund as I was unhappy with the purchase (everything still in it's original packaging. The shop assistant called the manager/owner who accused me of lying (even before he consulted his employee) and said it's my own fault the pillow cases don't fit as I should have told the shop assistant what size I want. Even though "I asked for standard size!!!" He then instructed the shop assistance to give me a credit note as he refused to give my cash back. He threatened me to say "I will see what happens if I take this further and that he reports to nobody" I asked him for his name, he replies with "you don't need my name" I don't think any customer should be treated like this. He put the phone down in my husband's face and mine later when I tried calling again their "Head Office" to complain. I am ever sorry I stepped foot in that shop. I still did not get my refund. You are better off buying your bedding from Woolworths, @House or any other well established business that sells equal or even better quality bedding as they wouldn't blink an eye lid to return ones hard earned money if you are not satisfied with their product.
Helpful (0)
|Replies (0)CP
Cindy P
1 reviews | Active since Jan 2020
21 Dec 2020, 17:27
Miss Lyn Fine Linen - daylight robbers
Be aware - Be Warned.... This business deserves zero stars. I will never ever purchase anything from MISS LYN shop again!!!!! Manager/owner was extremely rude, humiliating; absolutely no customer etiquette. I purchased bedding etc. at MISS LYN - Tyger Valley, over R3200, only to discover at home the pillow cases are not standard sizes and that they lied to say that all the bedding I bought was 20% off. Upon checking my slip at home later the day, I discovered that I actually paid full price for one of the bed sets'. I returned the purchase the very next day, requesting for my cash refund as I was unhappy with the purchase (everything still in it's original packaging. The shop assistant called the manager/owner who accused me of lying (even before he consulted his employee) and said it's my own fault the pillow cases don't fit as I should have told the shop assistant what size I want. Even though "I asked for standard size!!!" He then instructed the shop assistance to give me a credit note as he refused to give my cash back. He threatened me to say "I will see what happens if I take this further and that he reports to nobody" I asked him for his name, he replies with "you don't need my name" I don't think any customer should be treated like this. He put the phone down in my husband's face and mine later when I tried calling again their "Head Office" to complain. I am ever sorry I stepped foot in that shop. I still did not get my refund. You are better off buying your bedding from Woolworths, @House or any other well established business that sells equal or even better quality bedding as they wouldn't blink an eye lid to return ones hard earned money if you are not satisfied with their product.
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Replies (0)