Bad

We bought a car in October, and according to the debit order structure, the first debit order was set to go off at the end of November. Since the end of November was a weekend, the debit went off on the next business day, December 2nd. You are claiming that December is paid but not November. The debit order on December 2nd must be allocated to November, not December.

Sort this out immediately and allocate the debit order to November. This situation reflects poorly on your company, which already has bad reviews. Debit orders are set for the end of the month, not the 25th.

Send the settlement quote as we are looking to change finance companies due to your incompetence. You should know how debit orders work.

ID: 9802251264081