MR
Mobalyz Risk Services
Verified Business
MR
Mobalyz Risk Services
Verified Business
6 Reviews (last 12 months)
Responds in 18 hours 47 min
Performance(last 12 months):
0Trustindex Rating
#49Ranked In Insurance
18h 47mReply Time
100 NPSVery Likely
Replied to 33% of negative reviews
Reply time on negative reviews: 9 hours 38 min
TrustIndex
0
Ranking
#49
in Insurance
Avg Reply
18h 47m
NPS Score
100
Recommended: Very Likely
Replied to 33% of negative reviews
Reply time on negative reviews: 9 hours 38 min
Review Distribution
3|6 Reviews
Jun '25 - May '26
5(60%)
4(0%)
3(0%)
2(0%)
1(40%)
5(60%)
4(0%)
3(0%)
2(0%)
1(40%)
Frequently Asked Questions About Mobalyz Risk Services
Mobalyz Risk Services has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. They reply to 33% of negative reviews, typically within 9 hours 38 min. Hellopeter has tracked Mobalyz Risk Services across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNS
Nthabiseng S
1 reviews | Active since Jan 2020
6 Mar 2026, 12:03
*Business Name:* Mobalyz- SA TAXI insurance *Rating:* 5 out of 5 *Review:* Tebogo Mokonyama from Mobalyz- SA TAXI Insurance gave me the best service ever
*Business Name:* Mobalyz- SA TAXI insurance *Rating:* 5 out of 5 *Review:* Tebogo Mokonyama from Mobalyz- SA TAXI Insurance gave me the best service ever. She was so helpful from the begin of my claim and she always updated me during the process. I will definitely recommend the insurance to other taxi owners.
Helpful (0)
|Replies (0)NS
Nthabiseng S
1 reviews | Active since Jan 2020
6 Mar 2026, 12:03
*Business Name:* Mobalyz- SA TAXI insurance *Rating:* 5 out of 5 *Review:* Tebogo Mokonyama from Mobalyz- SA TAXI Insurance gave me the best service ever
*Business Name:* Mobalyz- SA TAXI insurance *Rating:* 5 out of 5 *Review:* Tebogo Mokonyama from Mobalyz- SA TAXI Insurance gave me the best service ever. She was so helpful from the begin of my claim and she always updated me during the process. I will definitely recommend the insurance to other taxi owners.
0
Replies (0)WR
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isabella T
1 reviews | Active since Jan 2020
18 Feb 2026, 16:16
Complaint Against SA Taxi and Mobalyze – Financial Mismanagement and Vehicle Repossession
I would like to formally raise a serious complaint against SA Taxi and Mobalyze regarding the repossession of my vehicle and the financial handling of my account. On Monday, my vehicle was repossessed and I was instructed to report immediately to their offices. Upon arrival at their premises, I was advised to go inside and speak to Shirley or Thabang to make an immediate payment of the arrears in order to prevent further action. At reception, the consultants were not present, but one of them was contacted to assist me telephonically. I was instructed to pay R79,000 to release the vehicle. I made the payment immediately. However, after payment, I was informed that the vehicle had already been taken inside and that I would need to pay a reclaim fee the following day before it could be released. The next day, I was sent a reclaim settlement figure of R157,000 and told that I needed to settle this within 15 days. I paid the full R157,000 on the same day in order to resolve the matter. I was then informed that I would need to wait 7 working days because the vehicle was undergoing inspection. After receiving a detailed statement (which I had requested because I was not satisfied with the arrears amount), I discovered that a payment of R16,000 made in October had never been allocated to my account. This unallocated payment directly contributed to the accumulation of arrears and ultimately led to the repossession of my vehicle. When I queried why the payment was not allocated, I was told that they “did not know who it was for,” despite the fact that my details (Mr Tsamago) are correctly recorded in their system. Due to this administrative failure by their finance department, I suffered: Repossession of my vehicle Payment of R157,000 under pressure Additional reclaim and penalty fees Loss of income and business disruption My vehicle being held for 7 working days This situation could have been completely avoided had the R16,000 payment been properly allocated to my account. The handling of this matter demonstrates serious incompetence within the finance department, and the financial impact on me has been significant. I believe this matter warrants urgent investigation, as such practices place clients under unnecessary financial pressure and cause severe hardship.
Helpful (0)
|Replies (0)iT
isabella T
1 reviews | Active since Jan 2020
18 Feb 2026, 16:16
Complaint Against SA Taxi and Mobalyze – Financial Mismanagement and Vehicle Repossession
I would like to formally raise a serious complaint against SA Taxi and Mobalyze regarding the repossession of my vehicle and the financial handling of my account. On Monday, my vehicle was repossessed and I was instructed to report immediately to their offices. Upon arrival at their premises, I was advised to go inside and speak to Shirley or Thabang to make an immediate payment of the arrears in order to prevent further action. At reception, the consultants were not present, but one of them was contacted to assist me telephonically. I was instructed to pay R79,000 to release the vehicle. I made the payment immediately. However, after payment, I was informed that the vehicle had already been taken inside and that I would need to pay a reclaim fee the following day before it could be released. The next day, I was sent a reclaim settlement figure of R157,000 and told that I needed to settle this within 15 days. I paid the full R157,000 on the same day in order to resolve the matter. I was then informed that I would need to wait 7 working days because the vehicle was undergoing inspection. After receiving a detailed statement (which I had requested because I was not satisfied with the arrears amount), I discovered that a payment of R16,000 made in October had never been allocated to my account. This unallocated payment directly contributed to the accumulation of arrears and ultimately led to the repossession of my vehicle. When I queried why the payment was not allocated, I was told that they “did not know who it was for,” despite the fact that my details (Mr Tsamago) are correctly recorded in their system. Due to this administrative failure by their finance department, I suffered: Repossession of my vehicle Payment of R157,000 under pressure Additional reclaim and penalty fees Loss of income and business disruption My vehicle being held for 7 working days This situation could have been completely avoided had the R16,000 payment been properly allocated to my account. The handling of this matter demonstrates serious incompetence within the finance department, and the financial impact on me has been significant. I believe this matter warrants urgent investigation, as such practices place clients under unnecessary financial pressure and cause severe hardship.
0
Replies (0)N
Nkosikhona
1 reviews | Active since Jan 2020
30 Jan 2026, 12:48
The service was exce...
The service was excellent, the agent that was helping me took their time to help me
Helpful (0)
|Replies (0)N
Nkosikhona
1 reviews | Active since Jan 2020
30 Jan 2026, 12:48
The service was exce...
The service was excellent, the agent that was helping me took their time to help me
0
Replies (0)LB
WR
Wian R
1 reviews | Active since Jan 2020
9 Dec 2024, 13:38
Bad
We bought a car in October, and according to the debit order structure, the first debit order was set to go off at the end of November. Since the end of November was a weekend, the debit went off on the next business day, December 2nd. You are claiming that December is paid but not November. The debit order on December 2nd must be allocated to November, not December. Sort this out immediately and allocate the debit order to November. This situation reflects poorly on your company, which already has bad reviews. Debit orders are set for the end of the month, not the 25th. Send the settlement quote as we are looking to change finance companies due to your incompetence. You should know how debit orders work. ID: 9802251264081
Helpful (0)
|Replies (0)WR
Wian R
1 reviews | Active since Jan 2020
9 Dec 2024, 13:38
Bad
We bought a car in October, and according to the debit order structure, the first debit order was set to go off at the end of November. Since the end of November was a weekend, the debit went off on the next business day, December 2nd. You are claiming that December is paid but not November. The debit order on December 2nd must be allocated to November, not December. Sort this out immediately and allocate the debit order to November. This situation reflects poorly on your company, which already has bad reviews. Debit orders are set for the end of the month, not the 25th. Send the settlement quote as we are looking to change finance companies due to your incompetence. You should know how debit orders work. ID: 9802251264081
0
Replies (0)