Mobalyz Risk Services
Verified Business
|4|9 Reviews (last 12 months)|Responds in 43h 1m
Mobalyz Risk Services
Verified Business
|4
9 Reviews (last 12 months)
Responds in 43h 1m
Performance(last 12 months):
Ranked In Insurance
#90Reply Time
43h 1mNPS Score
66Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 82h 49m
Ranking
#90
in Insurance
Reply Time
43h 1m
NPS Score
66
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 82h 49m
Review Distribution
4|9 Reviews
Aug '25 - Jul '26
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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SM
Sylvester M
1 reviews | Active since Apr 2026
28 Apr 2026, 14:55
Mobalyz risk service complicit in Cartrack ***** and threatening repossession
I am a business owner and the Authorized Proxy for Masa Elizabeth Shungube. Mobalyz risk service is currently acting as a "collections agent" for Cartrack *****, and they are using my mother’s vehicle installment as a weapon to force payment for a service we never received. The Situation: Cartrack has admitted in writing (CEO Escalations) that they only fixed our unit (JNF 312 MP) recently, yet they are demanding payment for February and March when the service was non-functional. Furthermore, Cartrack staff forged "Advance Payment" invoices on our 2025 Toyota Hiace (LGK 491 MP). The Conduct of SA Taxi Finance: Instead of protecting their client from clear *****, mobalyz risk service is: Gatekeeping: Hanging up the phone when we provide proof of Cartrack’s admission of fault. Coercion: They have bundled the Cartrack fee into our vehicle installment. They are explicitly telling us that if we don't pay the *****ulent Cartrack fee, our vehicle payment will be marked as "incomplete," which will lead to credit damage and repossession. Unprotected Assets: They are ignoring the fact that Cartrack has BLOCKED the security on vehicle KDR 238 MP ***ned by SA Taxi) due to this billing dispute. They are letting their own asset stay at risk while they bully us for money. mobalyz risk service, you cannot legally force a consumer to pay for a *****ulent third-party service by threatening to take their car. This is predatory lending and a violation of the National Credit Act. I demand: A split in the billing immediately so we can pay the car installment without paying the *****ulent Cartrack fee. Urgent intervention with Cartrack to unblock all assets. A senior manager who doesn't hang up the phone to call me.
Helpful (0)
|Replies (1)SM
Sylvester M
1 reviews | Active since Apr 2026
28 Apr 2026, 14:55
Mobalyz risk service complicit in Cartrack ***** and threatening repossession
I am a business owner and the Authorized Proxy for Masa Elizabeth Shungube. Mobalyz risk service is currently acting as a "collections agent" for Cartrack *****, and they are using my mother’s vehicle installment as a weapon to force payment for a service we never received. The Situation: Cartrack has admitted in writing (CEO Escalations) that they only fixed our unit (JNF 312 MP) recently, yet they are demanding payment for February and March when the service was non-functional. Furthermore, Cartrack staff forged "Advance Payment" invoices on our 2025 Toyota Hiace (LGK 491 MP). The Conduct of SA Taxi Finance: Instead of protecting their client from clear *****, mobalyz risk service is: Gatekeeping: Hanging up the phone when we provide proof of Cartrack’s admission of fault. Coercion: They have bundled the Cartrack fee into our vehicle installment. They are explicitly telling us that if we don't pay the *****ulent Cartrack fee, our vehicle payment will be marked as "incomplete," which will lead to credit damage and repossession. Unprotected Assets: They are ignoring the fact that Cartrack has BLOCKED the security on vehicle KDR 238 MP ***ned by SA Taxi) due to this billing dispute. They are letting their own asset stay at risk while they bully us for money. mobalyz risk service, you cannot legally force a consumer to pay for a *****ulent third-party service by threatening to take their car. This is predatory lending and a violation of the National Credit Act. I demand: A split in the billing immediately so we can pay the car installment without paying the *****ulent Cartrack fee. Urgent intervention with Cartrack to unblock all assets. A senior manager who doesn't hang up the phone to call me.
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Replies (1)N
HM
Holisile M
1 reviews | Active since Aug 2023
9 Apr 2026, 09:06
Happy outcome
I wrote previously that my matter was not handled properly . Solomon Mpofu has since resolved it and we are happy with the outcome.
Helpful (0)
|Replies (1)HM
Holisile M
1 reviews | Active since Aug 2023
9 Apr 2026, 09:06
Happy outcome
I wrote previously that my matter was not handled properly . Solomon Mpofu has since resolved it and we are happy with the outcome.
0
Replies (1)PS
Philile S
1 reviews | Active since Apr 2018
26 Mar 2026, 17:52
Expression for Outstanding Services
I would like to express my sincere gratitude for outstanding services I received from your legal team. Including your CEO. I was truly humbled by the level of dedication respect and patient demonstrated throughout the handling of my matter. The professionalism shown by the entire team made a significant impact on my experience. I would like to extend special appreciation to: Sean Dorhety- I sent him a message on Saturday , and with a very short space of time he responded. I sincerely appreciate your support Sumeshan Pather-Your professionalism and patience are untruly unmatched thank you for your consistence support and understanding Yolanda Niemand-Your kindness, humility and ability to listen attentively did not go unnoticed . I truly appreciate your approach Thank you all for handling my matter with such care and dedication . I really felt respected and supported by each and everyone of you Kind Regards Ms Sibisi
Helpful (0)
|Replies (1)PS
Philile S
1 reviews | Active since Apr 2018
26 Mar 2026, 17:52
Expression for Outstanding Services
I would like to express my sincere gratitude for outstanding services I received from your legal team. Including your CEO. I was truly humbled by the level of dedication respect and patient demonstrated throughout the handling of my matter. The professionalism shown by the entire team made a significant impact on my experience. I would like to extend special appreciation to: Sean Dorhety- I sent him a message on Saturday , and with a very short space of time he responded. I sincerely appreciate your support Sumeshan Pather-Your professionalism and patience are untruly unmatched thank you for your consistence support and understanding Yolanda Niemand-Your kindness, humility and ability to listen attentively did not go unnoticed . I truly appreciate your approach Thank you all for handling my matter with such care and dedication . I really felt respected and supported by each and everyone of you Kind Regards Ms Sibisi
0
Replies (1)NS
Nthabiseng S
1 reviews | Active since Sept 2012
6 Mar 2026, 12:03
*Business Name:* Mobalyz- SA TAXI insurance *Rating:* 5 out of 5 *Review:* Tebogo Mokonyama from Mobalyz- SA TAXI Insurance gave me the best service ever
*Business Name:* Mobalyz- SA TAXI insurance *Rating:* 5 out of 5 *Review:* Tebogo Mokonyama from Mobalyz- SA TAXI Insurance gave me the best service ever. She was so helpful from the begin of my claim and she always updated me during the process. I will definitely recommend the insurance to other taxi owners.
Helpful (0)
|Replies (1)NS
Nthabiseng S
1 reviews | Active since Sept 2012
6 Mar 2026, 12:03
*Business Name:* Mobalyz- SA TAXI insurance *Rating:* 5 out of 5 *Review:* Tebogo Mokonyama from Mobalyz- SA TAXI Insurance gave me the best service ever
*Business Name:* Mobalyz- SA TAXI insurance *Rating:* 5 out of 5 *Review:* Tebogo Mokonyama from Mobalyz- SA TAXI Insurance gave me the best service ever. She was so helpful from the begin of my claim and she always updated me during the process. I will definitely recommend the insurance to other taxi owners.
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Replies (1)WR
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