Philile S

Active since Apr 2018

Reviews

Industries

Reviews

19 reviews

3 months ago

Expression for Outstanding Services

I would like to express my sincere gratitude for outstanding services I received from your legal team. Including your CEO. I was truly humbled by the level of dedication respect and patient demonstrated throughout the handling of my matter. The professionalism shown by the entire team made a significant impact on my experience. I would like to extend special appreciation to: Sean Dorhety- I sent him a message on Saturday , and with a very short space of time he responded. I sincerely appreciate your support Sumeshan Pather-Your professionalism and patience are untruly unmatched thank you for your consistence support and understanding Yolanda Niemand-Your kindness, humility and ability to listen attentively did not go unnoticed . I truly appreciate your approach Thank you all for handling my matter with such care and dedication . I really felt respected and supported by each and everyone of you Kind Regards Ms Sibisi

1 reply

Nedbank

17 months ago

Useless branch in Hillcrest

Useless beyond explanation i am beyond frustrated with your continues negligent to your clients you have no customers service. No wonder most of your branches are closing down.

1 reply

Sa Taxi Finance

18 months ago

********* business ethics

Pathetic is an understatement . You are ****ming people. Your business should be closed down .NCR should investigate your business. South Africans needs to be warned about doing business with such businesses .This needs to be brought to the attention of the National Credit Act and on top of that your agents have no customer service. Ma bought a toyota quantum in 2018 the capital was almost 500k she has been the monthly instalment 15000 the outstanding balance is still 300k this is unacceptable guys and when she is speaking to your agents they fail to explain as why the balance is still so high. They jumping and telling her she can go and complain to this department instead of trying to assist.

1 reply

Icebolethu Funerals

21 months ago

Failing to deliver with false advertising

Your service is becoming questionable I restarted my policy on the 23 October 2023 . I was promised a policy document which i am entitled to since i am a member , i was promised same from the time i joined till todate I also to extra benefit cards for 2 members , the benefit that came with the card were not provided to me when i approached your nearest branch i was told your offices are out of stock i will be notified as soon as there is stick available till to date no one has contacted me I always receive calls from your agents advising that my policy has lapsed but my payment are up to date which is very alarming since am not sure whether your records are updated or When speaking to agents they are very quick to blame each other and promised to update me and send me a policy document. This type of service is very scary

1 reply

Alexander Forbes Financial Services

22 months ago

Lebo from the complaints department

Thank you Lebo for your kind assistance i was able to complete my application.

2 replies

Alexander Forbes Financial Services

22 months ago

Beyond disappointed

Talk about non delivery . You had months to prepare for this, yet your clients are sitting in the dark with no clue as to what is happening. This is beyond disappointed.

1 reply

Nedbank

27 months ago

********* behaviour from the whole staff at Hillcrest in Durban

I have never seen such bad service given to a client like i have seen from this joke of a bank . Your branch in Hillcrest is being run by clowns who has no care for clients accept. The staff is forever impatient with client . My mother only wanted to change pin for my disable nephew. Who receiving his grant via your lousy bank. To my disbelief. One of your untrained staff told her to come back with my nephew even though she has provided a letter from Sassa giving my mother authority to do everything on his behalf since it impossible to take him anywhere since he can not not even sit on the wheelchair my mother had to hire a car to bring him your branch when they got there only to be told there is no need for that . I used to bank with Nedbank and left because of your lousy service. To extended your bad service to disable and elderly people. You pathetic

0 replies

Sa Taxi Finance

33 months ago

Updated contract

As early as April 2023. I have been requesting an updated contract since my mum was advised ghat the contract was reschedule without her consent. I have spoke to several people from your offices whom were promising to forward same to date nothing have been received.

1 reply

Dr Gokhul

37 months ago

Best DR ever

Best DR that i have ever been too, took my son to Dr Gokhul today at Crompton Hospital , she was my son’s Paediatrician during my delivery , after 5 years took my son back to her she was very excited to meet us again and her rooms are very fascinating for kids and enough play area in the waiting room. Explaining everything in details not rushing very dedicate to what she does. , not leaving her lovely staff behind. I am happy with your services. Thank you

0 replies

Sa Taxi Finance

38 months ago

Unprofessional agent by the name of Refiloe

I would like to lodge a complaint again about the unprofessionalism of your agent specifically Refiloe who contacted my mother she can re- call the date but it was recently She was very rude and dismissive when she asked her why the vehicle keeps on increasing after she was told that the instalment will remain to that specific amount that was agreed upon. Mind you my mother is an elderly person who does not understand some terms , her response was are you from SA since you are suppose to know what is repo rate . She eventually took moms file and send it to the blacklisting department of which she was contacted by another agent who informed her that my mother’s file was sent to that department incorrectly as she has been paying correctly Again i humbly request that you take my mother’s file away from Refiloe she has no sense of customer care or customer’s skills. Again my mother contract was re structured but she has never received a new contract. I have send an email request same to date i have not even received your response. If you care about your clients at all please attend to the above Regards G Sibisi ***

1 reply

Review Distribution

5 Star

4 (21.1%)

4 Star

0 (0%)

3 Star

1 (5.3%)

2 Star

0 (0%)

1 Star

14 (73.7%)

Philile S

Reviews

Expression for Outstanding Services

Useless branch in Hillcrest

********* business ethics

Failing to deliver with false advertising

Lebo from the complaints department

Beyond disappointed

********* behaviour from the whole staff at Hillcrest in Durban

Updated contract

Best DR ever

Unprofessional agent by the name of Refiloe

Review Distribution

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