ST
Sa Taxi Finance
Verified Business
ST
Sa Taxi Finance
Verified Business
41 Reviews (last 12 months)
Responds in 73 hours 48 min
AI Review Summary
Based on recent customer reviews, Sa Taxi Finance receives overwhelmingly negative feedback. Customers report persistent billing discrepancies, unexplained increases in settlement amounts, and payments not reflecting on statements. Insurance claims are frequently declined or delayed, with widows and bereaved families describing harassment during estate processes. Complaints about the quality of renewed taxis are common, citing reversed mileage, substandard parts, and unresolved mechanical issues. Customers consistently describe rude consultants, unreachable departments, broken promises, and being sent from pillar to post. Repossession practices are widely criticized as aggressive and unjust.
Performance(last 12 months):
0Trustindex Rating
#69Ranked In Financial Services
73h 48mReply Time
-75 NPSUnlikely
Replied to 56% of negative reviews
Reply time on negative reviews: 76 hours 60 min
TrustIndex
0
Ranking
#69
in Financial Services
Avg Reply
73h 48m
NPS Score
-75
Recommended: Unlikely
Replied to 56% of negative reviews
Reply time on negative reviews: 76 hours 60 min
Review Distribution
1.2|41 Reviews
May '25 - Apr '26
5(5.4%)
4(0%)
3(0%)
2(2.7%)
1(91.9%)
5(5.4%)
4(0%)
3(0%)
2(2.7%)
1(91.9%)
Frequently Asked Questions About Sa Taxi Finance
Based on recent customer reviews, Sa Taxi Finance receives overwhelmingly negative feedback. Customers report persistent billing discrepancies, unexplained increases in settlement amounts, and payments not reflecting on statements. Insurance claims are frequently declined or delayed, with widows and bereaved families describing harassment during estate processes. Complaints about the quality of renewed taxis are common, citing reversed mileage, substandard parts, and unresolved mechanical issues. Customers consistently describe rude consultants, unreachable departments, broken promises, and being sent from pillar to post. Repossession practices are widely criticized as aggressive and unjust.
Sa Taxi Finance has a TrustIndex of 0 out of 10 on Hellopeter, based on 41 reviews in the last 12 months. They reply to 56% of negative reviews, typically within 76 hours 60 min. Hellopeter has tracked Sa Taxi Finance across 315 total reviews. How is the TrustIndex calculated? →
Recent reviews (41)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHM
Holisile M
1 reviews | Active since Jan 2020
11 Mar 2026, 09:21
Non response from SA TAXI
After my last review on SA TAXI and our clients experience, Solomon Mpofu responded to me and we have been talking via email. He said he will get back to me regarding his legal team I have been emailing since the 4th of March and I have gotten no response till late. Like I said this company is questionable.
Helpful (0)
|Replies (0)HM
Holisile M
1 reviews | Active since Jan 2020
11 Mar 2026, 09:21
Non response from SA TAXI
After my last review on SA TAXI and our clients experience, Solomon Mpofu responded to me and we have been talking via email. He said he will get back to me regarding his legal team I have been emailing since the 4th of March and I have gotten no response till late. Like I said this company is questionable.
0
Replies (0)NJ
Nonceba Jona-Jili
1 reviews | Active since Jan 2020
9 Mar 2026, 21:09
Refinancing
I finance a taxi for 4 years. This year January i app**** for refinancing and it was approved later they ask the documents but mine were incomplete. They said without letter of association and an operating license, I must return the taxi when I asked them to use the documents from the first application they said the dont have them. how? I need help
Helpful (0)
|Replies (0)NJ
Nonceba Jona-Jili
1 reviews | Active since Jan 2020
9 Mar 2026, 21:09
Refinancing
I finance a taxi for 4 years. This year January i app**** for refinancing and it was approved later they ask the documents but mine were incomplete. They said without letter of association and an operating license, I must return the taxi when I asked them to use the documents from the first application they said the dont have them. how? I need help
0
Replies (0)NM
Nodumo M
1 reviews | Active since Jan 2020
5 Mar 2026, 12:35
I was charged over 4000 on my vehicle finance account for nothing
This is the worst company that i have ever dealt with in my entire life. It's been weeks waiting for this company to refund to my debt the amount they tried to **** and charge me for nothing and posing it as insurance while I am already being charged insurance
Helpful (0)
|Replies (0)NM
Nodumo M
1 reviews | Active since Jan 2020
5 Mar 2026, 12:35
I was charged over 4000 on my vehicle finance account for nothing
This is the worst company that i have ever dealt with in my entire life. It's been weeks waiting for this company to refund to my debt the amount they tried to **** and charge me for nothing and posing it as insurance while I am already being charged insurance
0
Replies (0)SM
Siphesihle M
1 reviews | Active since Jan 2020
5 Mar 2026, 12:18
****** ****mer, disguising themselves as a good insurance
****** ****mer, never make a mistake of trusting them. I have been paying insurance for 2 Avanzas for more than 3 years but Today I have no car because I chose to trust these unreliable people. When I joined them there were options for your vehicle cover and I have chosen the one that doesn’t require PDP because I knew as much as these cars are working but they also gonna cater for Family and I don’t have PDP since am am not the one during the cars. Both cars were involved in an accident before and they never had a problem with pdp but all of a sudden now when they have to honour my claim they complaining about PDP, how is it an issue when I have been paying extra for a PDP not to be a problem?? It’s been 3 years now they are quite probably tired of lying. SA TAXI ****** me of my Children’s bread now I have no car no income whereas I have been paying without a fail. Ow forgot to mention how they changed the story of what happened at the scene and **** about a person dying from my car whereas both people that were there are Alive. I won’t stop till you do right by me
Helpful (0)
|Replies (0)SM
Siphesihle M
1 reviews | Active since Jan 2020
5 Mar 2026, 12:18
****** ****mer, disguising themselves as a good insurance
****** ****mer, never make a mistake of trusting them. I have been paying insurance for 2 Avanzas for more than 3 years but Today I have no car because I chose to trust these unreliable people. When I joined them there were options for your vehicle cover and I have chosen the one that doesn’t require PDP because I knew as much as these cars are working but they also gonna cater for Family and I don’t have PDP since am am not the one during the cars. Both cars were involved in an accident before and they never had a problem with pdp but all of a sudden now when they have to honour my claim they complaining about PDP, how is it an issue when I have been paying extra for a PDP not to be a problem?? It’s been 3 years now they are quite probably tired of lying. SA TAXI ****** me of my Children’s bread now I have no car no income whereas I have been paying without a fail. Ow forgot to mention how they changed the story of what happened at the scene and **** about a person dying from my car whereas both people that were there are Alive. I won’t stop till you do right by me
0
Replies (0)HM
Holisile M
1 reviews | Active since Jan 2020
25 Feb 2026, 09:14
Bad service
Our clients taxi was hijacked in the year 2019 yet SA Taxi still wants to collect on the debt when the debt is more than 5 years old and by law that debt has prescribed. They don’t have a proper email address where queries such as this need to be addressed and the WhatsApp number given does not provide for collections or previous accounts
Helpful (0)
|Replies (0)HM
Holisile M
1 reviews | Active since Jan 2020
25 Feb 2026, 09:14
Bad service
Our clients taxi was hijacked in the year 2019 yet SA Taxi still wants to collect on the debt when the debt is more than 5 years old and by law that debt has prescribed. They don’t have a proper email address where queries such as this need to be addressed and the WhatsApp number given does not provide for collections or previous accounts
0
Replies (0)S
Sithembiso
1 reviews | Active since Jan 2020
24 Feb 2026, 08:01
They still want me t...
They still want me to pay , yet their consultant didn't follow the right procedure
Helpful (0)
|Replies (0)S
Sithembiso
1 reviews | Active since Jan 2020
24 Feb 2026, 08:01
They still want me t...
They still want me to pay , yet their consultant didn't follow the right procedure
0
Replies (0)M
Makgwale
1 reviews | Active since Jan 2020
11 Feb 2026, 04:36
Insurance quote for my personal vehicle throgh Mobalyz Risk Services , Vusi was very professional and kind
Insurance quote for my personal vehicle throgh Mobalyz Risk Services , Vusi was very professional and kind. Walked me through the quote and made sure I understood every bit of the T&C
Helpful (0)
|Replies (0)M
Makgwale
1 reviews | Active since Jan 2020
11 Feb 2026, 04:36
Insurance quote for my personal vehicle throgh Mobalyz Risk Services , Vusi was very professional and kind
Insurance quote for my personal vehicle throgh Mobalyz Risk Services , Vusi was very professional and kind. Walked me through the quote and made sure I understood every bit of the T&C
0
Replies (0)MN
Mfundo N
1 reviews | Active since Jan 2020
19 Dec 2025, 11:14
2021 I brought a Quantum under Monthly installment from SA TAXI/Kulula Association. I stopped paying installment after 5 months from the date i got the taxi. Then this year January I resigned from my Work as a Scuba dive teacher and i was waiting my pensi
2021 I brought a Quantum under Monthly installment from SA TAXI/Kulula Association. I stopped paying installment after 5 months from the date i got the taxi. Then this year January I resigned from my Work as a Scuba dive teacher and i was waiting my pension salary about 3M+ when they tried to send money to me it's busy bouncing, the reason I got is that I can't receive my money until I paid R995 000 to SA TAXI. It's 11 months now I can't get my Pension. Help me please
Helpful (0)
|Replies (0)MN
Mfundo N
1 reviews | Active since Jan 2020
19 Dec 2025, 11:14
2021 I brought a Quantum under Monthly installment from SA TAXI/Kulula Association. I stopped paying installment after 5 months from the date i got the taxi. Then this year January I resigned from my Work as a Scuba dive teacher and i was waiting my pensi
2021 I brought a Quantum under Monthly installment from SA TAXI/Kulula Association. I stopped paying installment after 5 months from the date i got the taxi. Then this year January I resigned from my Work as a Scuba dive teacher and i was waiting my pension salary about 3M+ when they tried to send money to me it's busy bouncing, the reason I got is that I can't receive my money until I paid R995 000 to SA TAXI. It's 11 months now I can't get my Pension. Help me please
0
Replies (0)