MG
Mongena Game Lodge
Unclaimed Business
MG
Mongena Game Lodge
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Mongena Game Lodge
Mongena Game Lodge has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Mongena Game Lodge across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSP
Silindile P
1 reviews | Active since Jan 2020
21 Dec 2025, 22:03
Be careful when checking out
We Went there for our anniversary on the 12th Dec 2025, when checking out ,They over charged me by R1100 and don’t want to refund me, they keep ignoring my emails and today is the 22 Dec😏still nothing no explanation nothing!!
Helpful (0)
|Replies (0)SP
Silindile P
1 reviews | Active since Jan 2020
21 Dec 2025, 22:03
Be careful when checking out
We Went there for our anniversary on the 12th Dec 2025, when checking out ,They over charged me by R1100 and don’t want to refund me, they keep ignoring my emails and today is the 22 Dec😏still nothing no explanation nothing!!
0
Replies (0)CB
Chantelle B
1 reviews | Active since Jan 2020
19 Nov 2024, 08:30
BEST in the business - by far!
As nature *****s, we have been to many game lodges and safari outings, but nothing has come close to the amazing experience we had at Mongena. From the moment we arrived, it was clear that we were in for something special. The lodge’s setting is absolutely stunning, with its perfect balance of luxury and the breathtaking beauty of nature. The rooms were fantastic - spacious, comfortable, and beautifully designed, ensuring that we felt relaxed and at home throughout our stay. The food was another highlight. Every meal was not only delicious but also beautifully presented. We especially loved how the chef got involved and even joined us on the dance floor at Imvubu - it was such a fun and unexpected touch that made the event feel even more personal and special. What truly stood out to all of us, though, was the level of service provided by your team. Every staff member we interacted with was friendly, accommodating, and went above and beyond to ensure our comfort. The professionalism and attention to detail were remarkable, and we really felt that everyone took genuine pride in making our experience outstanding. A special mention must go to the rangers. Their knowledge and passion for the wildlife were evident, and it was wonderful to see how they engaged with us, even socializing and sharing stories long after our game drives. Their enthusiasm made the experience even more enjoyable and memorable. 10/10 experience!
Helpful (0)
|Replies (0)CB
Chantelle B
1 reviews | Active since Jan 2020
19 Nov 2024, 08:30
BEST in the business - by far!
As nature *****s, we have been to many game lodges and safari outings, but nothing has come close to the amazing experience we had at Mongena. From the moment we arrived, it was clear that we were in for something special. The lodge’s setting is absolutely stunning, with its perfect balance of luxury and the breathtaking beauty of nature. The rooms were fantastic - spacious, comfortable, and beautifully designed, ensuring that we felt relaxed and at home throughout our stay. The food was another highlight. Every meal was not only delicious but also beautifully presented. We especially loved how the chef got involved and even joined us on the dance floor at Imvubu - it was such a fun and unexpected touch that made the event feel even more personal and special. What truly stood out to all of us, though, was the level of service provided by your team. Every staff member we interacted with was friendly, accommodating, and went above and beyond to ensure our comfort. The professionalism and attention to detail were remarkable, and we really felt that everyone took genuine pride in making our experience outstanding. A special mention must go to the rangers. Their knowledge and passion for the wildlife were evident, and it was wonderful to see how they engaged with us, even socializing and sharing stories long after our game drives. Their enthusiasm made the experience even more enjoyable and memorable. 10/10 experience!
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candice P
1 reviews | Active since Jan 2020
23 Jun 2015, 08:00
Awesome Service
I would just like to compliment the Operations Manager Gavin Sterley from Mongena Game Lodge. His hospitality skills and concerns towards his guest were on point from all my interactions with him. I had a complaint recently and he resolved these concerns promptly and efficiently. <br> <br> Well done and I hope that there are other Managers out there can learn from this wonderful service!!<br>
Helpful (0)
|Replies (0)cP
candice P
1 reviews | Active since Jan 2020
23 Jun 2015, 08:00
Awesome Service
I would just like to compliment the Operations Manager Gavin Sterley from Mongena Game Lodge. His hospitality skills and concerns towards his guest were on point from all my interactions with him. I had a complaint recently and he resolved these concerns promptly and efficiently. <br> <br> Well done and I hope that there are other Managers out there can learn from this wonderful service!!<br>
0
Replies (0)