NOT HAPPY WITH THEM.

I was for 14 years a client on mooirivier makelaars in vanderbijlpark. Every month I pay my insurance on time. Last year there were a brake in at my house. The alarm system was not on because the previous weekend my dogs were in a fight and the smallest one was rip open and we let her to stay in the house. I explain that to them but they say that they will not replace the things that was stolen. For me that is not exaptable was for 14 years a client that pay my insurance on time not claiming for this and that but the one time that I need them the just say no. I went to the ombudsman also but they are just as useless as infinity(mooi rivier makelaars). I only ask them to pay out R40 000 for the things that was stolen, and if you work out I pay over R800 a month for 14 years it is more then R40 000. To all please thing if you have any insurance at this people they will promise you they will help you but the moment you ask them to help they got this excuse and this is not right. NOT HAPPY WITH THEM !!!