Mostert Pest Control
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Daphne-Ann Combrinck
1 reviews | Active since Jan 2020
15 May 2024, 13:53
Excellent Service
Peter and 3 of his team members came out to our complex on Tuesday, 14 May 2024, to do Pest Control for Termites, Ants and Wood Borers. Firstly, they arrived on time, as arranged almost 2 weeks prior. I found all 4 the guys to be very friendly, helpful and knowledgable regarding their process of working as well as their products. What a pleasure having 4 strange guys pitch up to do the necessary job, with all of them carrying a friendly smile the entire day. Thank you Mostert Pest Control - Peter & team, for the immaculate service received from yourselves yesterday.
Helpful (0)
|Replies (0)DC
Daphne-Ann Combrinck
1 reviews | Active since Jan 2020
15 May 2024, 13:53
Excellent Service
Peter and 3 of his team members came out to our complex on Tuesday, 14 May 2024, to do Pest Control for Termites, Ants and Wood Borers. Firstly, they arrived on time, as arranged almost 2 weeks prior. I found all 4 the guys to be very friendly, helpful and knowledgable regarding their process of working as well as their products. What a pleasure having 4 strange guys pitch up to do the necessary job, with all of them carrying a friendly smile the entire day. Thank you Mostert Pest Control - Peter & team, for the immaculate service received from yourselves yesterday.
0
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Murray S
1 reviews | Active since Jan 2020
24 Jan 2024, 09:53
Owner hangs up on customer in disgusting display of customer service!!!!???
Besides the fact that their rat box didn't prevent a rat from eating through my car's wires causing R8000 damage the owner, Hennie, has a serious attitude problem (repeat pattern as I can see another customer with the same complaint). When asked to deal with the matter urgently they cannot even provide stock of rat boxes on the day when I explained to them that damage to our vehicles could mount up to R100K if the other more expensive vehicle is damaged. No sense of urgency or understanding of a frustrated customer. And to top off the shameful customer service Hennie, the owner, hangs up on me when I am telling him that this is not good enough. As a business owner myself I know that behaving in this manner with customers shows serious issues within this company starting at the top which usually filters down through the staff in a toxic and contagious form that results in overall bad customer service. In these times in South Africa this is unacceptable!
Helpful (0)
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Murray S
1 reviews | Active since Jan 2020
24 Jan 2024, 09:53
Owner hangs up on customer in disgusting display of customer service!!!!???
Besides the fact that their rat box didn't prevent a rat from eating through my car's wires causing R8000 damage the owner, Hennie, has a serious attitude problem (repeat pattern as I can see another customer with the same complaint). When asked to deal with the matter urgently they cannot even provide stock of rat boxes on the day when I explained to them that damage to our vehicles could mount up to R100K if the other more expensive vehicle is damaged. No sense of urgency or understanding of a frustrated customer. And to top off the shameful customer service Hennie, the owner, hangs up on me when I am telling him that this is not good enough. As a business owner myself I know that behaving in this manner with customers shows serious issues within this company starting at the top which usually filters down through the staff in a toxic and contagious form that results in overall bad customer service. In these times in South Africa this is unacceptable!
0
Replies (0)BK
Bridgette K
1 reviews | Active since Jan 2020
28 Jul 2023, 11:16
Many years of service
Very professional and always able to rely on them
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Bridgette K
1 reviews | Active since Jan 2020
28 Jul 2023, 11:16
Many years of service
Very professional and always able to rely on them
0
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Mrs.Moodley
1 reviews | Active since Jan 2020
23 Jun 2023, 05:36
Termite infestation
I've been using Mostert Pest Control for a number of years now. Extremely satisfied with service and price. Very professional and helpful with advice
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Mrs.Moodley
1 reviews | Active since Jan 2020
23 Jun 2023, 05:36
Termite infestation
I've been using Mostert Pest Control for a number of years now. Extremely satisfied with service and price. Very professional and helpful with advice
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