COMPLAINT

I bought a car with Ford Krugersdorp in Jan 2013 and upon signing documents, Veronicca the salesperson asked if i want a service and I said yes. Come 2014 i went to Bruma Ford to service I was told Ford Figo 1.4 dont come with service plan so I serviced my car from my own pocket. Come second service cause I didnt have money to service my car in Feb 2015 i waited till now. I decided to phone Wesbank to ask why am I paying so much money and they told me it was including service plan. I phoned the dealer on Fri last week that is when they send me the documents. I phone motor to ask for my car to be booked for service and to reimburse me the money i paid last year to have my car serviced. I send through all the relevant docs but they refused to pay me back. It is their first time they serviced my yesterday and told it was the loss cause I am already on 55000 km