MG
Motor Guard
Unclaimed Business
MG
Performance(last 12 months):
Ranked In Insurance
#49NPS Score
-100Unlikely
Ranking
#49
in Insurance
NPS Score
-100
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
Athenkosi M
1 reviews | Active since Jan 2020
17 Mar 2025, 07:31
USELESS
Useless always find excuses not to cover your vehicle while paying if u with these people just know your mechanical insurance is useless
Helpful (0)
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Athenkosi M
1 reviews | Active since Jan 2020
17 Mar 2025, 07:31
USELESS
Useless always find excuses not to cover your vehicle while paying if u with these people just know your mechanical insurance is useless
0
Replies (0)SH
Sheldon H
1 reviews | Active since Jan 2020
11 Mar 2025, 14:18
Motor Guard negative review.
Motor Guard is absolutely terrible!! Not only is the customer service a joke.THEY WILL NOT PAY !! I would not recommend Motor Guard and I would advise you to spread the word to anyone looking for future vehicle warranty..
Helpful (0)
|Replies (0)SH
Sheldon H
1 reviews | Active since Jan 2020
11 Mar 2025, 14:18
Motor Guard negative review.
Motor Guard is absolutely terrible!! Not only is the customer service a joke.THEY WILL NOT PAY !! I would not recommend Motor Guard and I would advise you to spread the word to anyone looking for future vehicle warranty..
0
Replies (0)SM
Simtox M
1 reviews | Active since Jan 2020
29 Mar 2018, 12:52
Poor and unprofessional service, failure to deliver promises.
This company has the poorest service ever, I took my car in for repairs when my waterpump failed, I logged a claim since it is covered and that happened 2 days before the Easter holidays, on the second day when they were supposed to give authorization they started today hide and seek, instructing the dealer to telle to pay and that theywould reimburse me. This is not what they say on the policy as it is clear that it is the dealer that is supposed to be handling the claim against them. Upon hearing this I called the the company to find out what was happening, to my dismay the worst happened. It was 13:45 when I called them and they told me to wait till Tuesday to lodge my claim. Mind you this is an emergency breakdown warranty and yet they unnecessary cause delays and they are very unprofessional I'm manner. I want to advise anyone who ever gets offered an insurance by this company to run for their lives, they are so unreliable. I am now waiting for Tuesday so that I can consult with my attorney so that we can make this company pay for the inconvenience they habe caused and also to pay for wasting my bundles. I am very glad my term with them is ending in 5 months time. Thank you.
Helpful (0)
|Replies (0)SM
Simtox M
1 reviews | Active since Jan 2020
29 Mar 2018, 12:52
Poor and unprofessional service, failure to deliver promises.
This company has the poorest service ever, I took my car in for repairs when my waterpump failed, I logged a claim since it is covered and that happened 2 days before the Easter holidays, on the second day when they were supposed to give authorization they started today hide and seek, instructing the dealer to telle to pay and that theywould reimburse me. This is not what they say on the policy as it is clear that it is the dealer that is supposed to be handling the claim against them. Upon hearing this I called the the company to find out what was happening, to my dismay the worst happened. It was 13:45 when I called them and they told me to wait till Tuesday to lodge my claim. Mind you this is an emergency breakdown warranty and yet they unnecessary cause delays and they are very unprofessional I'm manner. I want to advise anyone who ever gets offered an insurance by this company to run for their lives, they are so unreliable. I am now waiting for Tuesday so that I can consult with my attorney so that we can make this company pay for the inconvenience they habe caused and also to pay for wasting my bundles. I am very glad my term with them is ending in 5 months time. Thank you.
0
Replies (0)nM
ntuthuzelo M
1 reviews | Active since Jan 2020
26 Mar 2018, 07:07
excellent service
best service i got from motor guard warranty solutions. my car was having a problem motor guard only wanted the service invoice and my car was fixed with no issues. thanks motor guard
Helpful (0)
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ntuthuzelo M
1 reviews | Active since Jan 2020
26 Mar 2018, 07:07
excellent service
best service i got from motor guard warranty solutions. my car was having a problem motor guard only wanted the service invoice and my car was fixed with no issues. thanks motor guard
0
Replies (0)MM
Mpumi M
1 reviews | Active since Jan 2020
23 Jul 2015, 10:23
COMPLAINT
I bought a car with Ford Krugersdorp in Jan 2013 and upon signing documents, Veronicca the salesperson asked if i want a service and I said yes. Come 2014 i went to Bruma Ford to service I was told Ford Figo 1.4 dont come with service plan so I serviced my car from my own pocket. Come second service cause I didnt have money to service my car in Feb 2015 i waited till now. I decided to phone Wesbank to ask why am I paying so much money and they told me it was including service plan. I phoned the dealer on Fri last week that is when they send me the documents. I phone motor to ask for my car to be booked for service and to reimburse me the money i paid last year to have my car serviced. I send through all the relevant docs but they refused to pay me back. It is their first time they serviced my yesterday and told it was the loss cause I am already on 55000 km
Helpful (0)
|Replies (0)MM
Mpumi M
1 reviews | Active since Jan 2020
23 Jul 2015, 10:23
COMPLAINT
I bought a car with Ford Krugersdorp in Jan 2013 and upon signing documents, Veronicca the salesperson asked if i want a service and I said yes. Come 2014 i went to Bruma Ford to service I was told Ford Figo 1.4 dont come with service plan so I serviced my car from my own pocket. Come second service cause I didnt have money to service my car in Feb 2015 i waited till now. I decided to phone Wesbank to ask why am I paying so much money and they told me it was including service plan. I phoned the dealer on Fri last week that is when they send me the documents. I phone motor to ask for my car to be booked for service and to reimburse me the money i paid last year to have my car serviced. I send through all the relevant docs but they refused to pay me back. It is their first time they serviced my yesterday and told it was the loss cause I am already on 55000 km
0
Replies (0)