Mozambik Sunninghill what happened??

I've been eating regularly at this restaurant for over two years and wow how downhill it's gone!! On the 25/11 I used the bathroom before being seated in smoking and it was shocking, smelt like it hadn't been cleaned and the one toilet was not working. I was told someone new has taken over. The server was terrible had to ask twice for her, well she lost out on her tip. The food was lovely and the draught ice cold as usual. There seemed to be no enthusiasm with the staff and no specials for Black Friday 😕 So I took myself off there yesterday and in the top stair I was by people arguing! I got the attention of the fella who was one of those in that conversation and I asked to be seated in the smoking section; to which he replied you casit there it's a function which I understand but he said sit anywhere else, oh the customer service was beyond shocking. So where do I smoke? "stand outside" I promptly left and I won't be going back not with that Management and I assumed he was a manager of some sort. Don't treat your regular customers like trash because you are hosting a function. Oh yes it's about how much money you're making. No money from me anymore!!!