ML
Marlene G
Active since Oct 2020
19
Reviews
0
Industries
Reviews
19 reviews3 months ago
ABSA Vehicle Finance and insurance
I've been trying all morning to get hold of someone at ABSA who can assist me with shortfall insurance on my vehicle that is financed with ABSA vehicle! I've previously sent emails and was assured that someone will contact me. No one has and I am still trying to get in touch with someone. When I have been called they cut the call when I answer. This is getting ridiculous now!!!!
56 replies
18 months ago
Olive and Oil Pietermaritzburg
Wow!!! What an awesome lunch for my mom's birthday lunch last Saturday. All eight of us thoroughly enjoyed the food. The taste and flavours are out of this world. It's not food just turned out of the kitchen, it was a culinary creation. Service was very professional 👏 Thank you so much for the perfect day 😀
0 replies
24 months ago
They are saving me m...
They are saving me money by changing from my existing insurer
53 replies
25 months ago
Vodacom and PayPal
Good morning, I'm trying to open a PayPal account and I am not receiving the authorization number as a text message. I contacted PayPal and they suggested that I contact my mobile phone service provider. What number can I call after 16h00?
114 replies
26 months ago
Miladys Fourways
The ladies at the Fourways Mall branch are awesome! Always friendly, polite and their service is outstanding. My branch I will always go to
56 replies
27 months ago
Continous claim rejected
I am deeply distressed and disappointed in the outcome of this claim for my Georgia. She was admitted to the Paulshof Veterinary Clinic on the 24/01/2024. On the 26/01 I paid R7000 to reduce the outstanding balance of the invoice #638718 and it was submitted on the 29/01/2024. Ms. Heideman called me to advise that the claim had been registered and that I would be getting a refund of R7,268.95. I then told her that Georgia was still in hospital with Pneumonia, and I was not sure when she would be discharged and that there would be an additional amount to claim that I would pay once I received the refund. I did NOT have the R12,597.01 freely available so I had to pay the same invoice the same claim in two payments. Ms. Heideman did NOT advise me that the additional would not be paid nor did she advise me that the continuation must be on a different invoice number. Her vet then discovered that Georgia has a heart disease that caused the pneumonia i.e., Mitral disease and that the fluid build-up in her lungs was caused from the leaking valve. She will have heart medication for the rest of her life. She was also given Lisax during her hospitalization to “drain” the fluid from her lungs. I was advised that Georgia was well enough to go home and was discharged on the 30/01/2024 and then I settled the outstanding R5,597.01 from the refund that I received. Dr. Craig also prescribed the diuretic in liquid form because her breaths per minute were too high, and I must give it to her twice a day to keep her lungs clear of fluid. On the morning of the 31/01/2024 I submitted the claim, and I received a breakdown that only invoice #638966 for R532.34. I emailed and called several times to find out why the R5,597.01 was not paid. Ms. Heideman said that the claim had been finalized and that it is paid per claim. Yes, I understand that however the claim for R5,597.01 was a continuation of the claim submitted on the 29/01. No one is prepared to understand that I could NOT pay the full amount of R12,597.01 simply because I did not have the kind of money available in one go. I am a single income earner, and I am sure that you understand? I then called again and spoke to Carissa who advised that I get the treatment to the value of the R5,597.01 put onto a different invoice number and that it would be paid because the “system” sees that the claim for invoice #638718 is closed. I then went the vet yesterday afternoon and he said that he doesn’t know how they are going to do it, but they will try. Dr. Craig called and spoke to Ms. Heideman this morning and she is NOT prepared to listen or understand why I had to pay the same claim in two payments. If you look at Georgia’s history, I have NEVER had a claim like this. Dr. Craig saved her life, and here I am in a position where I cannot absorb this financial loss. Would Dotsure prefer if I stopped the treatment and Georgia pass away? Is there anyway that you can assist me with this where an exception can be made for this and override the “system” so that the continuation invoice be paid.
232 replies
29 months ago
Wimpy Hayfields Pietermaritzburg
My mom ate at Wimpy Hayfields Pietermaritzburg KZN yesterday. She ordered a vegetarian dish i.e., two chickpeas and spinach patties with a slice of cheese on each patty, mushrooms and fried onions. Firstly they left the onions that she had to ask for and she could barely eat it because it was so terribly salty. She did complain about it and she just got a 'sorry'. My mom didn't sleep well last night and she is so sick today. It is totally shocking that an 84yrs old is treated this way.
0 replies
41 months ago
The Filly Sunninghill
Why does the music have to be so friggin loud??? On several occasions I have had to ask that the music be turned down so that I don't have to try speak above it. Yesterday was no exception and because there was a bunch of people there the staff basically told me it's for them pointing to a group function. I'm not exaggerating but I couldn't hear the waitress and she was raising her voice above the music to speak to me. I eventually got up and left without ordering and no one seemed to be bothered. One turned the music down and it was still load enough for the function, and then someone else turns it. What are you a restaurant / pub or a 24hr club?? You won't see me again, a regular you care nothing about
0 replies
41 months ago
Mozambik Sunninghill what happened??
I've been eating regularly at this restaurant for over two years and wow how downhill it's gone!! On the 25/11 I used the bathroom before being seated in smoking and it was shocking, smelt like it hadn't been cleaned and the one toilet was not working. I was told someone new has taken over. The server was terrible had to ask twice for her, well she lost out on her tip. The food was lovely and the draught ice cold as usual. There seemed to be no enthusiasm with the staff and no specials for Black Friday 😕 So I took myself off there yesterday and in the top stair I was by people arguing! I got the attention of the fella who was one of those in that conversation and I asked to be seated in the smoking section; to which he replied you casit there it's a function which I understand but he said sit anywhere else, oh the customer service was beyond shocking. So where do I smoke? "stand outside" I promptly left and I won't be going back not with that Management and I assumed he was a manager of some sort. Don't treat your regular customers like trash because you are hosting a function. Oh yes it's about how much money you're making. No money from me anymore!!!
0 replies
43 months ago
Dotsure the best pet insurance for your furkids
I've had my Yorkie with Dotsure for years, and I've always had a prompt and excellent experience. Yesterday Wendy Lynch assisted me once I submitted Georgia's claim, payment are always been received same day. Won't change am extremely happy with Dotsure.
133 replies
Review Distribution
5 Star
8 (42.10526315789474%)
4 Star
0 (0%)
3 Star
2 (10.526315789473685%)
2 Star
1 (5.2631578947368425%)
1 Star
8 (42.10526315789474%)