The Filly
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
After waiting 45/50 minutes for our food, a steak and Guinness pie and steak, egg and chips, we landed up taking our food home as a takeaway as we were fed up of the wait and just wanted to go home. So now onto the food itself .... It's basically in edible, the pie is salted to the max and the meat is dry. As for the steak, egg and chips, the steak was meant to be medium, however, it was almost cremated. So R600 later for 2 drinks, one shared appetizer, and the above mentioned food, I am beyond disappointment, I am quite frankly disgusted in the quality of the food and the prices they charge. Perhaps it's easy to get away with such poor service when 90% of the cliental is there for the booze !!
1 reviews | Active since Jan 2020
After waiting 45/50 minutes for our food, a steak and Guinness pie and steak, egg and chips, we landed up taking our food home as a takeaway as we were fed up of the wait and just wanted to go home. So now onto the food itself .... It's basically in edible, the pie is salted to the max and the meat is dry. As for the steak, egg and chips, the steak was meant to be medium, however, it was almost cremated. So R600 later for 2 drinks, one shared appetizer, and the above mentioned food, I am beyond disappointment, I am quite frankly disgusted in the quality of the food and the prices they charge. Perhaps it's easy to get away with such poor service when 90% of the cliental is there for the booze !!
1 reviews | Active since Jan 2020
Upon my arrival, from Durban (Dad’s funeral), I decided to pass by and wash the car @TheFilly (as per my usual car wash and sports/hangout spot). To leave with an unfortunate situation. Where one of the car wash attendants, by the name of Praise, accidentally bumped the right back bumper side onto a pole. Tired from my 5 hours drive and frustrated, I asked Praise if he would be able to fix this, as we generally know stories when it comes to car accidents/etc. And he told me that he can have it fixed the coming Sunday (yesterday), in his hood (Alex). Saturday evening I sent Praise a message informing him about the time I would arrive the following day, as auto/paint shops close earlier on Weekends. Initially, I said I would arrive at 08:30, but communicated 09:00 the following morning, as he informed me that he could make it by 10:00 latest, due to taking public transport. I also left The Filly owner (Jorge) a message informing him that I am headed to an area I am unfami**** with, should anything happen to me. Being this accommodative, Praise made me wait an hour for him, as he was coming from another area (Tembisa), then when he arrived we went to go buy the paint. Upon heading to his connect’s panel beater, it turned out that he (The panel beater) had suddenly gone to church. This made no sense because Praise said he spoke to him in the morning (face to face), informing him that I had arrived and that we’d go get paint and return to his workshop. I literally waited in the car an extra 7 hours (from the hour he made me wait for him; 10:00 - 17:00) for this panel beater to arrive back from this alleged church. I decided to inform Jorge (the owner), that I was still waiting, and the car had not been started on. To his surprise, he informed me that I should come to The Filly’s premises, the following day (today), and arrange with Praise to have the car fixed on their premises. Today I arrived around lunchtime, as I informed them of the time I would arrive, and Praise informed us (Jorge and I) that his panel beater is not available today, and that I have to come tomorrow. Three days that this guy is inconveniencing me. My Sunday went to waste, where I had to sit in the car for 8 full hours, and even miss church (evening service). To having to inconvenience my lunch break today, driving to The Filly for nothing. To be told that I now have to come the following day (Tuesday), out of my expense (petrol) and time. This is by far really appalling even on the management side. Worse is that I always wash my car there. Let alone go there for Chelsea/United games, with my partner and friends. I literally bypass all the car washes from around my area (Lonehill), to get it washed there. And this is how my situation gets handled.
1 reviews | Active since Jan 2020
Upon my arrival, from Durban (Dad’s funeral), I decided to pass by and wash the car @TheFilly (as per my usual car wash and sports/hangout spot). To leave with an unfortunate situation. Where one of the car wash attendants, by the name of Praise, accidentally bumped the right back bumper side onto a pole. Tired from my 5 hours drive and frustrated, I asked Praise if he would be able to fix this, as we generally know stories when it comes to car accidents/etc. And he told me that he can have it fixed the coming Sunday (yesterday), in his hood (Alex). Saturday evening I sent Praise a message informing him about the time I would arrive the following day, as auto/paint shops close earlier on Weekends. Initially, I said I would arrive at 08:30, but communicated 09:00 the following morning, as he informed me that he could make it by 10:00 latest, due to taking public transport. I also left The Filly owner (Jorge) a message informing him that I am headed to an area I am unfami**** with, should anything happen to me. Being this accommodative, Praise made me wait an hour for him, as he was coming from another area (Tembisa), then when he arrived we went to go buy the paint. Upon heading to his connect’s panel beater, it turned out that he (The panel beater) had suddenly gone to church. This made no sense because Praise said he spoke to him in the morning (face to face), informing him that I had arrived and that we’d go get paint and return to his workshop. I literally waited in the car an extra 7 hours (from the hour he made me wait for him; 10:00 - 17:00) for this panel beater to arrive back from this alleged church. I decided to inform Jorge (the owner), that I was still waiting, and the car had not been started on. To his surprise, he informed me that I should come to The Filly’s premises, the following day (today), and arrange with Praise to have the car fixed on their premises. Today I arrived around lunchtime, as I informed them of the time I would arrive, and Praise informed us (Jorge and I) that his panel beater is not available today, and that I have to come tomorrow. Three days that this guy is inconveniencing me. My Sunday went to waste, where I had to sit in the car for 8 full hours, and even miss church (evening service). To having to inconvenience my lunch break today, driving to The Filly for nothing. To be told that I now have to come the following day (Tuesday), out of my expense (petrol) and time. This is by far really appalling even on the management side. Worse is that I always wash my car there. Let alone go there for Chelsea/United games, with my partner and friends. I literally bypass all the car washes from around my area (Lonehill), to get it washed there. And this is how my situation gets handled.
1 reviews | Active since Jan 2020
Why does the music have to be so friggin loud??? On several occasions I have had to ask that the music be turned down so that I don't have to try speak above it. Yesterday was no exception and because there was a bunch of people there the staff basically told me it's for them pointing to a group function. I'm not exaggerating but I couldn't hear the waitress and she was raising her voice above the music to speak to me. I eventually got up and left without ordering and no one seemed to be bothered. One turned the music down and it was still load enough for the function, and then someone else turns it. What are you a restaurant / pub or a 24hr club?? You won't see me again, a regular you care nothing about
1 reviews | Active since Jan 2020
Why does the music have to be so friggin loud??? On several occasions I have had to ask that the music be turned down so that I don't have to try speak above it. Yesterday was no exception and because there was a bunch of people there the staff basically told me it's for them pointing to a group function. I'm not exaggerating but I couldn't hear the waitress and she was raising her voice above the music to speak to me. I eventually got up and left without ordering and no one seemed to be bothered. One turned the music down and it was still load enough for the function, and then someone else turns it. What are you a restaurant / pub or a 24hr club?? You won't see me again, a regular you care nothing about
1 reviews | Active since Jan 2020
Not having had a Xmas party this year because of retrenchments, and the obvious climate, we rounded up the troops and decided to have our little makeshift Xmas get together last Wednesday. We chose a location "The Filly" in Sunninghill because it's central and we've had a few Xmas lunches there and enjoyed it. But it was called Keg the last time I was there. The atmosphere was lovely, management took good care of us. The bonus was the karaoke. We had lots of fun. I would definitely recommend it.
1 reviews | Active since Jan 2020
Not having had a Xmas party this year because of retrenchments, and the obvious climate, we rounded up the troops and decided to have our little makeshift Xmas get together last Wednesday. We chose a location "The Filly" in Sunninghill because it's central and we've had a few Xmas lunches there and enjoyed it. But it was called Keg the last time I was there. The atmosphere was lovely, management took good care of us. The bonus was the karaoke. We had lots of fun. I would definitely recommend it.
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