RM
Rose M
Active since Aug 2018
24
Reviews
0
Industries
Reviews
24 reviews13 months ago
It's getting worser ...for a lack of a better word!!!
I honestly give every company a fair number of chances before I complain because I know how companies can face challenges. And preferably, I lodge my complaints directly, however they don't have a very useful assistance channel on their app, at the end of the help section it's, " you are on your own" type of vibe. The Uber eats deliveries are hours late. This morning my delivery person was changed four times in the two hours I've been waiting, and then I just saw a refund and a notification that my order has been canceled. Previously, I had to wait from 18:00 till 23:00 for my delivery...and that's not an exaggeration. I could clearly see the driver stationary for hours, I tried to communicate with no response. What I have had an issue with for the longest time with rides and now food, drivers that are very, very far from the destination will accept and you have to wait and wait. Nah, the service standard has really dropped!!!
0 replies
65 months ago
Great Fun at The Filly
Not having had a Xmas party this year because of retrenchments, and the obvious climate, we rounded up the troops and decided to have our little makeshift Xmas get together last Wednesday. We chose a location "The Filly" in Sunninghill because it's central and we've had a few Xmas lunches there and enjoyed it. But it was called Keg the last time I was there. The atmosphere was lovely, management took good care of us. The bonus was the karaoke. We had lots of fun. I would definitely recommend it.
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67 months ago
Great service... At Benoni Labour Dept!!
I never thought I would be complimenting this department ever!!! Especially after my experience a month ago when I submitted my claim. However, everyone was pleasantly surprised when both queues started moving before 7 am. I must've been 30th in line, but I was out of there before 7:30 which is the time their working hours start.
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67 months ago
Prompt delivery!!!
Let me tell you, when I say with each disappointment, there will be three online shopping experiences that will restore your trust. I made a purchase this week online, and I wasn't expecting a delivery anytime soon. I must say, I am thoroughly impressed. Online shopping is convinient, it saves time and less stressful considering going shopping with our "new normal" is not desirable. We are prepared to support new and small businesses; however, quality and good customer service goes a long way in making a brand and maintaining its credibility. And I got that with this purchase.
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69 months ago
Precious is a Gem and should actually give customer service training.
I had a great experience yesterday shopping for my essentials. Firstly because of all the specials, but it was the teller that just swelled my heart. With some of us having lost our jobs, the last thing we feel like dealing with is horrible customer service where a person is just doing the bare minimum because it's their job. It gives off a sense that they don't appreciate having a job. So Precious at Lakeside Mall Click, I forgot her surname and it's not on the slip but starts with Matlai... I think, was so helpful and pointed out every saving we could've lost out on and even gave a great benefits review of one product in particular that one would be skeptical about because it's a Clicks brand and not your expensive name brand. And I immediately remembered her as having helped me once before in the same manner. At the end of it, I saved over R200 bucks and got an extra free product I had missed out on. I am writing this to say that She is absolutely awesome!!!
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69 months ago
Exactly as advertised!
Yet another company that prides itself with efficiency, quality and flawless online shopping experience. I am happy with the product, my expectations were managed well in terms of delivery updates and overall, I am happy with the product quality and packaging.
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69 months ago
Online shopping champ
As always, takealot doesn't disappoint. No excuses, just professional service. They should actually open an "online business etiquette school" and offer businesses courses on how to conduct online services. And start with the big corporates especially. I have made incorrect purchases in the past and the return process was just as seemless. To think that I nearly bought the items for a higher price and waited 14 days from another "big" retail store.
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71 months ago
A great shopping experience
Hi I would like to give a big thanks and appreciate the service I got from Fikile Gumbi a cashier at Carnival Mall. She was so attentive to what we were buying and pointing out specials we missed so that we take advantage of the sale by exchanging our items for the correct quantities. And the manner in which she was scanning the items you could see that she was arranging them so that they are packed correctly, easily and neatly. To get such great service in a tense period we live in while that person is worried about their well being and the fatigue of that line of work, it is quite impressive. A big thank you, and you have somewhat restored my faith, after a recent disappointing online shopping experience, in the standard I know Woolworths to hold.
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73 months ago
P&H boutique, one of the reliable ones
I would like again to thank another local business that has done its bit to restore my faith in online shopping. Ordered face masks from P&H Boutique and received a professional service and prompt delivery. They managed my expectations and the service was delivered as such. And in the spirit of helping with this pandemic, they added an extra mask free. It is because of such businesses that small insta/online entrepreneurs will still stand a chance to thrive. Regards, Satisfied customer
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75 months ago
Best GP in Benoni
A doctor that was trusted by my grandmother years ago, a person who doesn't trust easily. After struggling to find the right fit with a few doctors, I must say, I do not regret being his patient for the past couple of years. He is thorough and considers even things that you might not have thought to be serious and will send you for more tests even if it's just a precautionary or preventative measure. Really cares about his patients' well being and attentive to their needs. I trust him with my health even above any specialist I've come across. A very welcoming person as well, which makes you feel better even before taking your meds.
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Review Distribution
5 Star
15 (62.5%)
4 Star
3 (12.5%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (25%)