Mr Mobility South Africa
Claimed Business
Mr Mobility South Africa
Claimed Business
16 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Mr Mobility South Africa delivers an outstanding customer experience defined by exceptionally fast delivery, high-quality mobility products, and attentive personal service. Staff members Romeo and Larry are frequently praised for their professionalism, patience, and responsiveness. Customers highlight seamless online ordering, reliable nationwide shipping, and genuinely caring follow-ups. Even in cases where products did not suit the buyer, the returns process was handled professionally. One area for improvement is the difficulty reaching support by phone, with communication limited to email, and the cost burden of returns when products cannot be trialled beforehand.
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
Avg Reply
829h 24m
NPS Score
81
Recommended: Very Likely
Review Distribution
4.9|16 Reviews
May '25 - Apr '26
5(93.8%)
4(0%)
3(6.3%)
2(0%)
1(0%)
5(93.8%)
4(0%)
3(6.3%)
2(0%)
1(0%)
Frequently Asked Questions About Mr Mobility South Africa
Based on recent customer reviews, Mr Mobility South Africa delivers an outstanding customer experience defined by exceptionally fast delivery, high-quality mobility products, and attentive personal service. Staff members Romeo and Larry are frequently praised for their professionalism, patience, and responsiveness. Customers highlight seamless online ordering, reliable nationwide shipping, and genuinely caring follow-ups. Even in cases where products did not suit the buyer, the returns process was handled professionally. One area for improvement is the difficulty reaching support by phone, with communication limited to email, and the cost burden of returns when products cannot be trialled beforehand.
Mr Mobility South Africa has a TrustIndex of 0 out of 10 on Hellopeter, based on 16 reviews in the last 12 months. Hellopeter has tracked Mr Mobility South Africa across 28 total reviews. How is the TrustIndex calculated? →
Recent reviews (16)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLR
Leandri R
1 reviews | Active since Jan 2020
12 Mar 2026, 09:00
Milano Riser Recliner
Good day My father André was diagnosed with Parkinsons disease 8 years ago. Nowadays he struggles to stand up from a chair and his movements have become very stiff. Since ordering your Milano Riser Recliner chair for him, life has been much easier, and both he and my mother enjoy it a lot. Him, for it helps him to stand up, giving him that longed-for sense of independence, and my mother as it helps a lot that she doesn't need to assist him so much. When he is in the chair, he loves the back massage. All in all, we are very glad that we found this chair. Our sincerest thanks to you all!
Helpful (0)
|Replies (0)LR
Leandri R
1 reviews | Active since Jan 2020
12 Mar 2026, 09:00
Milano Riser Recliner
Good day My father André was diagnosed with Parkinsons disease 8 years ago. Nowadays he struggles to stand up from a chair and his movements have become very stiff. Since ordering your Milano Riser Recliner chair for him, life has been much easier, and both he and my mother enjoy it a lot. Him, for it helps him to stand up, giving him that longed-for sense of independence, and my mother as it helps a lot that she doesn't need to assist him so much. When he is in the chair, he loves the back massage. All in all, we are very glad that we found this chair. Our sincerest thanks to you all!
0
Replies (0)AL
Anelda L
1 reviews | Active since Jan 2020
5 Feb 2026, 08:56
A WOW EXPERIENCE
Absolutely AMAZING and 100% excellent service from Mr Mobility. Professional service. A huge thank you to Romeo you are hand-on! Deliver was on time with an awesome team that is reliable and professional.
Helpful (0)
|Replies (0)HT
Heather T
1 reviews | Active since Jan 2020
30 Jan 2026, 07:28
Mr Mobility are fabulous
What a fabulous company to deal with. Exceptional service from Romeo. We are preparing for surgery and ordered an above bed table urgently. It was sent from Cape Town and arrived at our door 2 days later. No fuss, no problems just great effectiveness. They deserve 5 stars. Romeo was patient and waited online while I processed the order. Thank you for fabulous service.
Helpful (0)
|Replies (0)HT
Heather T
1 reviews | Active since Jan 2020
30 Jan 2026, 07:28
Mr Mobility are fabulous
What a fabulous company to deal with. Exceptional service from Romeo. We are preparing for surgery and ordered an above bed table urgently. It was sent from Cape Town and arrived at our door 2 days later. No fuss, no problems just great effectiveness. They deserve 5 stars. Romeo was patient and waited online while I processed the order. Thank you for fabulous service.
0
Replies (0)LL
A
Anonymous
1 reviews | Active since Jan 2020
27 Nov 2025, 12:29
The Sweet Spot !!
I am physically disabled & I was desperately seeking a new supplier for a mattress, after my first supplier just wanted my money & never stopped lying & offering poor customer care. Then the second supplier started off great then just seemed to lose interest & never got back to e, even being in the same province as me. That is when I came across Mr. Mobility & they are going to me my goto suppliers. From the minute I sent my first email, I was blessed with greatly amazing help, assistance & information from Romeo. Even considering they are in another province, within 1 week, I received my new mattress, very well vacuum sealed, boxed & shipped. It was even delivered on a Saturday. Now that is what I call a 10 out of 10 VIP customer care that deserves my utmost attention. Thankyou Romeo
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
27 Nov 2025, 12:29
The Sweet Spot !!
I am physically disabled & I was desperately seeking a new supplier for a mattress, after my first supplier just wanted my money & never stopped lying & offering poor customer care. Then the second supplier started off great then just seemed to lose interest & never got back to e, even being in the same province as me. That is when I came across Mr. Mobility & they are going to me my goto suppliers. From the minute I sent my first email, I was blessed with greatly amazing help, assistance & information from Romeo. Even considering they are in another province, within 1 week, I received my new mattress, very well vacuum sealed, boxed & shipped. It was even delivered on a Saturday. Now that is what I call a 10 out of 10 VIP customer care that deserves my utmost attention. Thankyou Romeo
0
Replies (0)LA
SS
Sanet S
1 reviews | Active since Jan 2020
24 Oct 2025, 17:21
Mr Mobility
I dealt with Larry. Professional, knowledgeable, communicates. Best service. Legit. Paid on Monday 20/10. Bed delivered on 22/10/2025. Please Note: USE MR MOBILITY. DO NOT USE HOLT SOLUTIONS - IT IS A ****!!
Helpful (0)
|Replies (0)ZS