HT
Heather T
Active since Jul 2016
63
Reviews
0
Industries
Reviews
63 reviews3 months ago
Mr Mobility are fabulous
What a fabulous company to deal with. Exceptional service from Romeo. We are preparing for surgery and ordered an above bed table urgently. It was sent from Cape Town and arrived at our door 2 days later. No fuss, no problems just great effectiveness. They deserve 5 stars. Romeo was patient and waited online while I processed the order. Thank you for fabulous service.
56 replies
4 months ago
Fantastic service from Dischem delivering online order within 2 hours.
Unbelievable service delivering an online order to me within 2 hours of processing and paying for the order. Absolutely fantastic service. Thank you.
0 replies
5 months ago
Thanks for excellent service from Jubaida Toffie of Absa
Thank you to Jubaida Toffie on the Internet Banking helpline for her patience and tenacity in sorting out a problem with the loading of electricity prepaid purchases for new clients who are unfami**** with all these new processes. She stayed on the line until she knew our query had been successfully resolved. It took a while to sort out. Great service and efficiency. Exceptional patience. So appreciated.
71 replies
9 months ago
MTN make it impossible to buy simple data through my bank online
I am trying to assist a 94 year old friend by buying data for her phone. She is an MTN customer. I wanted to buy R150 data every week for the year. The options to buy data are extremely confusing with daily, monthly and time limited options. Even a call to customer care did not give me a solution. Why is it so hard to just buy data on my internet banking app? A simple option is not there and it looks like all the data bundles purchased expire after a period. Impossible for an older lady to manage. She also had R400 "******" with a subscription for Mzanzi Music which was coming off her phone. She had no knowledge of this but saw her data disappearing and has had to take the loss. This is an impossible situation and I still don't have a solution!!
0 replies
9 months ago
Thanks Nomthandazo of Absa Glenfair for excellent service
I want to thank Nomthandazo at Absa Glenfair Branch for her professionalism in her dealings with me today. She was the only Customer Service officer in the branch this morning and the stress of this situation must have been considerable. She was apologetic and friendly and managed to sort out a problem I have not been able to resolve with my credit card for 6 days. That will be addressed separately. The manager also apologised for the delay but Nomthandazo made it all good with her competent and pleasant manner. She sorted out my problem. Thank you.
53 replies
10 months ago
The Courier Guy in Equestria are wonderful
Wonderful service from Equestria branch. All staff are helpful and friendly and go the extra mile. A pleasure to deal with them.
0 replies
11 months ago
Multichoice channel 132 frequent sound failures
Why are there constant sound failures on channel Reality 132. It is something that happens often so it can't be passed off as a rare occurance. It's beyond annoying.
0 replies
12 months ago
Great service from office staff at Sasol in Benoni
A huge thank you to the office staff at Sasol in Benoni. I filled up on a rainy morning coming from Pretoria and found I did not have my credit cards with me. Thanks to the internet I could arrange payment. They were nice, they made me laugh and remained anonymous. Nice people being careful in a not nice world. Thank you, I really appreciated what you did.
58 replies
12 months ago
Great service Emerald Casino reservations Carol Xaba
Great customer service from Carol Xaba at Reservations. A pleasure to deal with her and she called to confirm payment. In a world of bad service, she was great. Thank you.
0 replies
13 months ago
Excellent service from Elizabeth Maja at Forever New
Thank you to Elizabeth Maja who assisted me by giving me options and an excellent level of service in Forever New Woolworths Menlyn Mall. She did exactly what I needed her to do and one gets so few levels of good service today, she deserves the accolade. She helped me with a difficult purchase for a wedding for which I was very grateful.
0 replies
Review Distribution
5 Star
44 (69.84126984126983%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
8 (12.698412698412698%)
1 Star
11 (17.46031746031746%)