MP
Mr Plumb
Claimed Business
MP
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
4.1|8 Reviews
Jun '25 - May '26
5(75%)
4(0%)
3(0%)
2(12.5%)
1(12.5%)
5(75%)
4(0%)
3(0%)
2(12.5%)
1(12.5%)
Frequently Asked Questions About Mr Plumb
Mr Plumb has a TrustIndex of 0 out of 10 on Hellopeter, based on 8 reviews in the last 12 months. Hellopeter has tracked Mr Plumb across 31 total reviews. How is the TrustIndex calculated? →
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSR
Saffa R
1 reviews | Active since Jan 2020
18 Feb 2026, 08:54
Would not recommend Mr Plumb.
The last few reviews for this company follow a trend, all 5 star ratings on the same day around the same time. (two of these have been removed by HelloPeter as I reported them for being written by employees who I could identify from my comms, I have proof). Chosen through our Insurer, our experience with Mr Plumb was very disappointing and we ended up having to go with an alternate contractor because of the lack of service delivery. We would definitely not recommend Mr Plumb to anyone.
Helpful (0)
|Replies (0)SR
Saffa R
1 reviews | Active since Jan 2020
18 Feb 2026, 08:54
Would not recommend Mr Plumb.
The last few reviews for this company follow a trend, all 5 star ratings on the same day around the same time. (two of these have been removed by HelloPeter as I reported them for being written by employees who I could identify from my comms, I have proof). Chosen through our Insurer, our experience with Mr Plumb was very disappointing and we ended up having to go with an alternate contractor because of the lack of service delivery. We would definitely not recommend Mr Plumb to anyone.
0
Replies (0)CF
Caroline F
1 reviews | Active since Jan 2020
28 Nov 2025, 10:01
Excellent work
Mr Plumb has an outstanding team from the admin staff who are always friendly, efficient and professional, to the plumbers who arrive well-trained, prepared and confident in their work. Their service is reliable, smooth and genuinely a pleasure to deal with.
Helpful (0)
|Replies (0)CF
Caroline F
1 reviews | Active since Jan 2020
28 Nov 2025, 10:01
Excellent work
Mr Plumb has an outstanding team from the admin staff who are always friendly, efficient and professional, to the plumbers who arrive well-trained, prepared and confident in their work. Their service is reliable, smooth and genuinely a pleasure to deal with.
0
Replies (0)CB
Cassandra B
1 reviews | Active since Jan 2020
28 Nov 2025, 09:41
Mr Plumb
I had a problem with my geyser and called Mr Plumb for assistance. The admin staff were incredibly friendly and sent through a quotation very quickly. Once I accepted the quote, the plumber arrived at my house within 35 minutes! The plumbers were extremely friendly, respectful, and professional. The service was fast, efficient, and truly impressive. I would recommend Mr Plumb any day, to anybody! Keep up the amazing work, Mr Plumb!
Helpful (0)
|Replies (0)CB
Cassandra B
1 reviews | Active since Jan 2020
28 Nov 2025, 09:41
Mr Plumb
I had a problem with my geyser and called Mr Plumb for assistance. The admin staff were incredibly friendly and sent through a quotation very quickly. Once I accepted the quote, the plumber arrived at my house within 35 minutes! The plumbers were extremely friendly, respectful, and professional. The service was fast, efficient, and truly impressive. I would recommend Mr Plumb any day, to anybody! Keep up the amazing work, Mr Plumb!
0
Replies (0)EJ
Elmaré Johnson
1 reviews | Active since Jan 2020
28 Nov 2025, 09:36
Mr Plumb
The plumbers attended to my leak quickly and were both efficient and professional. They identified the issue right away, fixed it without any hassle, and provided excellent customer service throughout. I’m very satisfied with the work and would definitely recommend them!
Helpful (0)
|Replies (0)EJ
Elmaré Johnson
1 reviews | Active since Jan 2020
28 Nov 2025, 09:36
Mr Plumb
The plumbers attended to my leak quickly and were both efficient and professional. They identified the issue right away, fixed it without any hassle, and provided excellent customer service throughout. I’m very satisfied with the work and would definitely recommend them!
0
Replies (0)KV
TC
Tomek C
1 reviews | Active since Jan 2020
28 Nov 2025, 09:05
Mr plumb
Had my geyser burst and from that moment the office and staff where really professional if I could give more stars I would! Just like to say a huge thank you to the team dv6 that installed my geyser, really professional and out going
Helpful (0)
|Replies (0)TC
Tomek C
1 reviews | Active since Jan 2020
28 Nov 2025, 09:05
Mr plumb
Had my geyser burst and from that moment the office and staff where really professional if I could give more stars I would! Just like to say a huge thank you to the team dv6 that installed my geyser, really professional and out going
0
Replies (0)KG
IC
Imke C
1 reviews | Active since Jan 2020
11 Jul 2025, 05:54
No report from 2nd leak discovered
I log a claim via Absa with regards to a burst geyser last week. Mr Plumb was dispatched via Fogi to replace the burst geyser. The day after the geyser replaced, there was another leak discovered by the tenants the next day. The inspection was done by the plumbers but they failed to inform me to log another claim for the 2nd leak. When they sent this week, they had the audacity to charge me R1000 callout fee. I am a bit upset that this was not brought to my attention earlier when they discovered the leak the first time. Looks like they wanted to score an extra buck.
Helpful (0)
|Replies (0)IC
Imke C
1 reviews | Active since Jan 2020
11 Jul 2025, 05:54
No report from 2nd leak discovered
I log a claim via Absa with regards to a burst geyser last week. Mr Plumb was dispatched via Fogi to replace the burst geyser. The day after the geyser replaced, there was another leak discovered by the tenants the next day. The inspection was done by the plumbers but they failed to inform me to log another claim for the 2nd leak. When they sent this week, they had the audacity to charge me R1000 callout fee. I am a bit upset that this was not brought to my attention earlier when they discovered the leak the first time. Looks like they wanted to score an extra buck.
0
Replies (0)