MS
Mr Sola
Unclaimed Business
MS
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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mariette C
1 reviews | Active since Jan 2020
18 Jan 2023, 15:29
Rude service
Very rude customer service. I did pay for supply an fit new solar geyser. They said thwy will come at 15H00 to fit the geyeser when i phone and ask when the supplier will fit our geyer because its already 17h20 and here is nobody to fit the geyser. The lady Mrs Elizabeth was vey rude on the telephone with me. Very unprofessional to speak with clients.
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mariette C
1 reviews | Active since Jan 2020
18 Jan 2023, 15:29
Rude service
Very rude customer service. I did pay for supply an fit new solar geyser. They said thwy will come at 15H00 to fit the geyeser when i phone and ask when the supplier will fit our geyer because its already 17h20 and here is nobody to fit the geyser. The lady Mrs Elizabeth was vey rude on the telephone with me. Very unprofessional to speak with clients.
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AO
Aidan O'Reilly
1 reviews | Active since Jan 2020
10 Jun 2021, 15:41
Sola and Geyser
They installed a sola inverter with sola panels (goodwe) first of all they don't understand the product at all, problems from day one. Sola geyser the same. Please never ever use them. There after service don't exist.......
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Aidan O'Reilly
1 reviews | Active since Jan 2020
10 Jun 2021, 15:41
Sola and Geyser
They installed a sola inverter with sola panels (goodwe) first of all they don't understand the product at all, problems from day one. Sola geyser the same. Please never ever use them. There after service don't exist.......
0
Replies (0)MC
Michael C
1 reviews | Active since Jan 2020
28 Sept 2020, 08:27
Mr Sola shocking service
I've just had the worst service in a long time. Our solar geyser burst on Thursday (Public holiday) we called their emergency line, which doesn't work. Called the office no on Friday and was given the reps cell no. Had very poor communication from the rep. The plumbers eventually arrived after 5 on Friday to assess. We were told that the geyser would be replaced on Saturday, which didn't happen. Still no communication from the rep except for being fobbed off onto the supplier, who was actually more helpful. Quite honestly we have not seen a cost-saving in relation to what we have paid out over the last 5 years on this geyser. Year 1 was approx R 500 per month escalating to over R700 per month in year 5. The cost over the last 5 years is roughly R 36 000.00. I would never own another solar geyser. In my opinion, they're just not worth it especially when you are tied into a contract. Mr Sola your service is shocking.
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Michael C
1 reviews | Active since Jan 2020
28 Sept 2020, 08:27
Mr Sola shocking service
I've just had the worst service in a long time. Our solar geyser burst on Thursday (Public holiday) we called their emergency line, which doesn't work. Called the office no on Friday and was given the reps cell no. Had very poor communication from the rep. The plumbers eventually arrived after 5 on Friday to assess. We were told that the geyser would be replaced on Saturday, which didn't happen. Still no communication from the rep except for being fobbed off onto the supplier, who was actually more helpful. Quite honestly we have not seen a cost-saving in relation to what we have paid out over the last 5 years on this geyser. Year 1 was approx R 500 per month escalating to over R700 per month in year 5. The cost over the last 5 years is roughly R 36 000.00. I would never own another solar geyser. In my opinion, they're just not worth it especially when you are tied into a contract. Mr Sola your service is shocking.
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