MS
MSL SECURITY PRODUCTS
Unclaimed Business
MS
MSL SECURITY PRODUCTS
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Antonio B
1 reviews | Active since Jan 2020
24 Feb 2023, 12:18
IMAGE AND DESCRIPTION ON THE SITE NOT THE SAME AS WHAT I WOULD HAVE RECEIVED
It would be great [not to mention less time wasting] if the picture and the description of items on MSL Security Products’ web site were the ACTUAL products that they are selling. On 21 February, I requested a quotation for an alarm transformer with an external fuse as shown and described as the one on MSL Security Products web site. In my quote I specified: “Please make sure that the transformer that you are quoting for is the one as advertised with the external fuse.” I received the quote. Before paying for the item, I once again asked: “Before I make the payment, could you please confirm that the transformer that you are sending me [stock item] is exactly like the one on your web site - with an external fuse." And I attached a "screen dump" from their web site with the picture and description of the item. I got an email from [no name given] with a picture attached and stating: “It has the external fuse. If you look at the image provided the codes are the same.” INCREDIBLY, the picture which was attached showed a transformer WITHOUT THE EXTERNAL TRANSFORMER. Totally contrary to the statement made in THE SAME EMAIL. Fortunately, I took the trouble to double check that I would be getting the exact item advertised. What a waste of time! But fortunately, not a waste of my money.
Helpful (0)
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Antonio B
1 reviews | Active since Jan 2020
24 Feb 2023, 12:18
IMAGE AND DESCRIPTION ON THE SITE NOT THE SAME AS WHAT I WOULD HAVE RECEIVED
It would be great [not to mention less time wasting] if the picture and the description of items on MSL Security Products’ web site were the ACTUAL products that they are selling. On 21 February, I requested a quotation for an alarm transformer with an external fuse as shown and described as the one on MSL Security Products web site. In my quote I specified: “Please make sure that the transformer that you are quoting for is the one as advertised with the external fuse.” I received the quote. Before paying for the item, I once again asked: “Before I make the payment, could you please confirm that the transformer that you are sending me [stock item] is exactly like the one on your web site - with an external fuse." And I attached a "screen dump" from their web site with the picture and description of the item. I got an email from [no name given] with a picture attached and stating: “It has the external fuse. If you look at the image provided the codes are the same.” INCREDIBLY, the picture which was attached showed a transformer WITHOUT THE EXTERNAL TRANSFORMER. Totally contrary to the statement made in THE SAME EMAIL. Fortunately, I took the trouble to double check that I would be getting the exact item advertised. What a waste of time! But fortunately, not a waste of my money.
0
Replies (0)AK
Abdul K
1 reviews | Active since Jan 2020
20 Sept 2022, 17:33
Just great service and value for money.
Hi I must comment the above mentioned company for their outstanding services rendered from start(placing an order) to finish(delivery) what a pleasent experience for a online shopper, all of my expectations were met! The high quality product, the value for money price and the service level towards the end user fast and efficient Awesome work keep it up Michelle and Linda and all who were involved in this transaction. I will definitely be back in future! Thank you Kind regards Mr Khan
Helpful (0)
|Replies (0)AK
Abdul K
1 reviews | Active since Jan 2020
20 Sept 2022, 17:33
Just great service and value for money.
Hi I must comment the above mentioned company for their outstanding services rendered from start(placing an order) to finish(delivery) what a pleasent experience for a online shopper, all of my expectations were met! The high quality product, the value for money price and the service level towards the end user fast and efficient Awesome work keep it up Michelle and Linda and all who were involved in this transaction. I will definitely be back in future! Thank you Kind regards Mr Khan
0
Replies (0)