AB
Antonio B
Active since Apr 2010
230
Reviews
0
Industries
Reviews
230 reviews2 months ago
DSTV PREMIUM “UPSIZE” MADE ME REALISE JUST HOW EXPENSIVE DStv IS
DStv (Multichoice) upgraded my package during January 2026 to Premium. Presumably to entice me to subscribe to their Premium package at R979.00 per month. After having the choice of all their channels, I have concluded that the extra R560.00 is NOT WORTH IT. For R560.00 I can subscribe to 2 excellent streaming entertaining services (which I subscribe to already) and still get a chunk of change. There are only 2 reasons why I keep my DStv Compact subscription at R 604.00 (including my PVR capability): 1. I enjoy live football (soccer), and 2. I live in a small village in the Karoo where my (cellular) internet connection is not reliable. However by opening all channels, DStv got me comparing the R604.00 that I am currently paying with other available entertainment options: (a) For the equivalent of 1 ½ months DStv subscription, I can buy a satellite decoder and thereafter watch a selection of channels for FREE when my internet is unstable at the end of the month. (b) For the rest of the time, I have a wide choice on two streaming channels which I subscribe to already. I will no doubt find a streaming football channel to watch live matches for a lot less than R 604.00
56 replies
3 months ago
IS THIS A DIFFICULT QUESTION FOR PHARMACY DIRECT TO ANSWER?
On 16 January, I emailed Pharmacy Direct [care and Cassandra Fredericks] to enquire whether they are delivering the rest of my monthly cardiac chronic medication. One item was not delivered. I received NO REPLY. On 19 January I sent an email reminder, as follows: “Good day, Could someone at Pharmacy Direct please let me know if you are delivering the outstanding chronic medication or do I need to source it elsewhere?” Yesterday at 13h03, I received a phone call from someone at Pharmacy Direct regarding my email. Strangely enough she could not answer my question. She said that she had to escalate it and would phone me back. Why she phoned me in response to an email but could not answer the question posed in the email, is beyond me. I asked her not to phone me because I live in a small village in the Karoo and the cellular network is not reliable. I asked her to please answer by email. I have not received a response. My question remains unanswered after 2 emails and a telephone conversation. Why is it so difficult to answer my question? “Could someone at Pharmacy Direct please let me know if you are delivering the outstanding chronic medication or do I need to source it elsewhere?” I take chronic medication for a heart condition, so it is important that I take what my cardiologist prescribed.
224 replies
3 months ago
THANKS FOR GETTING IN TOUCH, WE’RE ON IT! [reference number] - LOL
Two weeks ago, I emailed the following question to info at Builders Warehouse: “According to your web site there are only 3 x 20L Fired Earth Severe Weather Paint Earthquake, in the whole country. See attached [I attached a screen dump of the notice on the web site] Is this possible? Wishing you a happy new year,” I did not expect an immediate response but I did get a response 7 minutes later, as follows: “Thank you for contacting Builders. Your reference number for this matter is *****”. I have used the subject line of Builders email response for the title of this review. Yes, I know, that this was an automated response. But it has now been 15 days, and I am still waiting for a response. Clearly, I am not getting a response. Naturally, I will receive the usual automated response to this post. It might be something like: "I'm sorry for the service you've received. Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance. I'll follow up on this and we'll be in touch." - with no name, just initials. Does anyone [human being] read our posts? Hey, after the last disaster with my Builders on-line order, it is perhaps a blessing that they ignored my email.
56 replies
4 months ago
THANK YOU FOR SHOPPING AT MAKRO BUT WE HAVE CANCELLED ITEMS THAT YOU HAVE ORDERED
This is now a regular occurrence with Makro in Bloemfontein. My last 2 orders: a) On 10 December - Thank you for shopping at Makro but we are cancelling 9 out of the 21 items that you ordered b) On 18 December - Thank you for shopping at Makro but we are cancelling 4 out of the 5 items that you ordered
159 replies
5 months ago
ASK US FOR R1500! - YEAH SURE!
I read OUTsurance’s advert: “If our personal car insurance quote can’t beat your current premium (again, on a like-for-like basis) and you’ve been with the same insurer for at least three years without claiming, ask for R1500. Yes, R1500 cash!” And I believed it! I submitted an on-line quote request and a consultant phoned me back at 12h09 on 17 November 2025. OUTsurance could not match the premium that I am currently paying for a Ford Focus. The consultant [did not get her name], told me that she would email me a request for my R1500.00 cash. I am still waiting for the email. No doubt that there is some small print ….
53 replies
5 months ago
AWFUL NEW WEBSITE
Ithuba lottery have changed their web site. I went through the process of changing my password and now I cannot get into the site. The only reason for changing something is to improve it - you have made it worse!
159 replies
6 months ago
HIGHER COST FOR AN UPGRADE THAN FOR A NEW CONTRACT - WHY?
One would think that Vodacom would try to retain their existing clients [I have been a Vodacom client for more than 29 years] instead of forcing them to cancel their contracts and maybe look at other service providers. My wife and I have 3 Vodacom numbers [2 phones and 1 data only] on a 2-year contract. The contract expires now. I want to upgrade the 2 phones on a SIM only basis. On-line Vodacom offer a “RED Core 3GB 100min Top up” for R 229 PM x 24 months. However, this is for a new contract. If I want the same deal [RED Core 3GB 100min Top up] on an upgrade the price increases to R 309 PM x 24 months. IT IS THE SAME DEAL BUT 35% MORE EXPENSIVE. WHY? I tried to get the answer from Vodacom via Facebook messenger but so far no one has phoned me back, as they had promised.
213 replies
6 months ago
GOOD COMMUNICATION AND ON TIME DELIVERIES
I order most of my goods on-line and have them delivered by different couriers. The Courier Guy in Colesberg take my award for the BEST COURIER SERVICE serving my small village in the Karoo. There is clear communication as to when a delivery is to take place and deliveries arrive on the day and before the time indicated. Although this is how it should be, it is not to be taken for granted as I have experienced with two other courier companies that deliver to me. Mark Lee is a pleasure to deal with. Unfortunately, I do not get to choose the courier service when I order stuff on-line. The supplier selects the courier.
0 replies
7 months ago
QUALITY, WHAT QUALITY?
Woolworths’ marketing statement is: “Welcome to Woolworths – a passionately South African retailer dedicated to bringing you quality, style and value for the past 90 years.” There was indeed a time when whatever one bought from Woolworths was of a high quality. In my opinion, those days are long gone. I bought a wok at Woolworths which I must throw out as the coating is peeling off and mixing in with the food. It is out of warrantee! Not only does the quality of their products leave a lot to be desired but they choose to ignore client’s feedback. Woolworths does not bother to respond to these [hellopeter] posts. Woolworths also choose to ignore emails sent to their customer services email. Why they give their email address on their web site and social media platforms is beyond me. Oh well, we all have choices! Something that Woolworths employees who have jobs because of us [clients] should remember.
0 replies
7 months ago
TOTAL LACK OF CONSIDERATION
I order most of my goods on-line and have them delivered from various couriers. DSV take the award for the WORST COURIER SERVICE. I get medication delivered from Pharmacy Direct and they chose DSV as their courier service. I have complained to Pharmacy Direct about my dissatisfaction with DSV and have suggested that they use The Courier Guy for their deliveries to this area. Not for the first time, DSV have me waiting for a delivery that does not take place. Yesterday [18 September 2025] at 07h58 I received the following SMS: “Your parcel [reference removed] from Pharmacy Direct is out for delivery and will arrive before 5:00 PM by DSV courier. Track [address removed]” Despite my previous experience with DSV, I still waited until 5:30 PM for my chronic medication delivery, which did not take place! DSV, here’s a suggestion: if for some reason you are not able to deliver when indicated, HAVE THE DECENCY to inform me via SMS - you have my number.
53 replies
Review Distribution
5 Star
16 (6.956521739130435%)
4 Star
2 (0.8695652173913043%)
3 Star
0 (0%)
2 Star
56 (24.347826086956523%)
1 Star
156 (67.82608695652173%)