Cheated into a policy that does not benefit me!

I have a scratch and dent policy for nearly a year now with My auto care now.

Only to find today upon a claim that we can only do one scratch per month cancelling out every other month prior to this claim, meaning we are not allowed to claim for the monies we have already paid to this insurance company.

This is extremely frustrating because had this been said to us on the day of the policy when taken out we 100% would not have agreed to this policy

Who would take something that they will not have benefit of?

It was not explained that this is how the policy works. 24 scratches for argument sake to be done Over 24 months 1 scratch per month? Who in this life has the time to do 1 scratch per month for this 2 year policy now that we are also already within a year into our policy, how will we fix 24 scratches on this basis mentioned above?

Apart from not having the time to do 1 scratch per month who would say yes to take their vehicle in to be repaired once per month for a scratch?

Who is to be blamed for this senseless logic?

We are not happy with this senseless policy.

We are now sitting with scratches and our money has been taken and we can not claim for the money that the company is now already sitting with and with half information illustrated to us.

Unacceptable!