Nandos why

Hi I recently bought a nados wrap at the Malibongwe Nandos, I ordered the wrap and (not with) halloumi. Got the order, no Halloumi, asked was told it was in the wrap ( FIY the interest in me the customer was nothing could give a f$$$k but for this branch is not irregular) , I said I ordered it separately but got that I don't give a f@@@k look. Decided no worries I will try it. The wrap now R20 more expensive had half the chicken in it, normally it has a lot of chicken but it was now maybe 1/4 of the normal amount......why? Pay more, horrible service, almost no chicken and order wrong.