Nanny Maids SA
Claimed Business
Nanny Maids SA
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Nwabisa M
1 reviews | Active since Jan 2020
25 Nov 2023, 20:37
**** and Unprofessional
If I could give zero stars I would. I provided criteria of what I require assistance with and paid the administration fee. I received an email confirming the interview date. I sent a follow up email to that confirmation with additional questions and it went unanswered by both Chipo and Nota. On the day of the interview we arrived early as we were supposed to begin at 10h00. When we left at 10h30 non of the candidates had arrived even though we were assured that they were supposed to arrive at 09h30. I still have no heard from the business regarding my refund. I sent a whatsapp message to the business cell nber listed which apparently belongs to Nota and she has yet to respond. There is no communication at all both on email or whatsapp. I want my money back as the service was not provided and I instead drove all the way for nothing. This is a **** of note and a very unprofessional and disappointing experience
Helpful (0)
|Replies (0)NM
Nwabisa M
1 reviews | Active since Jan 2020
25 Nov 2023, 20:37
**** and Unprofessional
If I could give zero stars I would. I provided criteria of what I require assistance with and paid the administration fee. I received an email confirming the interview date. I sent a follow up email to that confirmation with additional questions and it went unanswered by both Chipo and Nota. On the day of the interview we arrived early as we were supposed to begin at 10h00. When we left at 10h30 non of the candidates had arrived even though we were assured that they were supposed to arrive at 09h30. I still have no heard from the business regarding my refund. I sent a whatsapp message to the business cell nber listed which apparently belongs to Nota and she has yet to respond. There is no communication at all both on email or whatsapp. I want my money back as the service was not provided and I instead drove all the way for nothing. This is a **** of note and a very unprofessional and disappointing experience
0
Replies (0)OK
O. KOFI
1 reviews | Active since Jan 2020
17 Oct 2023, 11:55
****mers!! they don't refund what is due you
They are ****mers, dont waste your time engaging their service, they will dissapoint you, they were unable to provide a **** for me according to my request, they brought a **** they claim is good with kids, this so called **** was the opposite of that, I informed them on the 2nd day the **** resumed that it was not going to work, they were unable to get me a replacement for more than 3 weeks, I then requested for a refund since they couldn't deliver on the agreement, Nonto the owner and chipo the admin lady agreed that I will be refunded, since August now I am still waiting for the refund, they ignore my emails and calls, looking at other reviews you can see this is their pattern, they do this all the time, ****ming people, I wonder how your business can thrive like this when you keep ****ming people of their hard earned money, it will never be well with you!!
Helpful (0)
|Replies (0)OK
O. KOFI
1 reviews | Active since Jan 2020
17 Oct 2023, 11:55
****mers!! they don't refund what is due you
They are ****mers, dont waste your time engaging their service, they will dissapoint you, they were unable to provide a **** for me according to my request, they brought a **** they claim is good with kids, this so called **** was the opposite of that, I informed them on the 2nd day the **** resumed that it was not going to work, they were unable to get me a replacement for more than 3 weeks, I then requested for a refund since they couldn't deliver on the agreement, Nonto the owner and chipo the admin lady agreed that I will be refunded, since August now I am still waiting for the refund, they ignore my emails and calls, looking at other reviews you can see this is their pattern, they do this all the time, ****ming people, I wonder how your business can thrive like this when you keep ****ming people of their hard earned money, it will never be well with you!!
0
Replies (0)LM
Lebogang M
1 reviews | Active since Jan 2020
3 Nov 2022, 07:16
Bad client service
Poor customer service. Simple instruction of organising interviews is unprofessional. You required to provide a list of criteria but when scheduling the interviews they give you the opposite of what you request. And you only limited to 12 candidates. This indicates that It’s a rushed service just to place. Wouldn’t recommend using the agency at all.
Helpful (0)
|Replies (0)LM
Lebogang M
1 reviews | Active since Jan 2020
3 Nov 2022, 07:16
Bad client service
Poor customer service. Simple instruction of organising interviews is unprofessional. You required to provide a list of criteria but when scheduling the interviews they give you the opposite of what you request. And you only limited to 12 candidates. This indicates that It’s a rushed service just to place. Wouldn’t recommend using the agency at all.
0
Replies (0)RM
KR
Kelly-Ann Richards
1 reviews | Active since Jan 2020
17 Feb 2021, 23:47
Bad customer service
A friend of mine actually referred me to this company they seem professional but they are not. I went through the whole process of interviewing the prospective candidates and because time was not my side the first time around I didn’t manage to finish, anyway I rescheduled for more interviews as I had 3 sessions left. On the 17/02/2021 I continued with 3 sessions I had of which o only interviews two ladies because the one could not make it, the First Lady I interviewed on this day was a Zimbabwean which I seemed to like and the second one was a South African, so towards the end of the interview of the interview with the second lady, the lady asked me if I was not going to take her contact details my response to her was “ the agency has your details will they not give me your details” she was also unsure so she gave me her contact details of which I wrote on the paper which they provided me when I was interviewing the candidates. About an hour after I leave the place I get a call from the lady that works there Nonto Mdhluli she insisted that I went behind her back trying to steal her people by asking the lady for her contact details, I explained the whole scenario to her but she would not hear me out, she kept on insisting that I asked all the candidates for their contact details. I don’t understand, I mean if those were my intentions I would have done it from the onset, why would I go through all the trouble of filling out those forms and still paying their registration fee only to come “steal her people”
Helpful (0)
|Replies (0)KR
Kelly-Ann Richards
1 reviews | Active since Jan 2020
17 Feb 2021, 23:47
Bad customer service
A friend of mine actually referred me to this company they seem professional but they are not. I went through the whole process of interviewing the prospective candidates and because time was not my side the first time around I didn’t manage to finish, anyway I rescheduled for more interviews as I had 3 sessions left. On the 17/02/2021 I continued with 3 sessions I had of which o only interviews two ladies because the one could not make it, the First Lady I interviewed on this day was a Zimbabwean which I seemed to like and the second one was a South African, so towards the end of the interview of the interview with the second lady, the lady asked me if I was not going to take her contact details my response to her was “ the agency has your details will they not give me your details” she was also unsure so she gave me her contact details of which I wrote on the paper which they provided me when I was interviewing the candidates. About an hour after I leave the place I get a call from the lady that works there Nonto Mdhluli she insisted that I went behind her back trying to steal her people by asking the lady for her contact details, I explained the whole scenario to her but she would not hear me out, she kept on insisting that I asked all the candidates for their contact details. I don’t understand, I mean if those were my intentions I would have done it from the onset, why would I go through all the trouble of filling out those forms and still paying their registration fee only to come “steal her people”
0
Replies (0)VB
Vuyelwa B
1 reviews | Active since Jan 2020
14 Nov 2019, 00:06
Compliments to Nanny Maids
So, I was introduced to Nanny Maids by a colleague of mine. I desperately needed a nanny as I was going back to work on the next Monday and it was Wednesday and old nanny had just dropped me. Nanny Maids worked wonders, interview the very next day and new nanny started the Sunday. I am very happy with the current nanny. She is clear about what is expected of her and her experience is working to my benefit. Not only that Nonto gave me good advice to also help me the new mommy to choose and take care of my relationship with a nanny. I am absolutely grateful to Nonto.
Helpful (0)
|Replies (0)VB
Vuyelwa B
1 reviews | Active since Jan 2020
14 Nov 2019, 00:06
Compliments to Nanny Maids
So, I was introduced to Nanny Maids by a colleague of mine. I desperately needed a nanny as I was going back to work on the next Monday and it was Wednesday and old nanny had just dropped me. Nanny Maids worked wonders, interview the very next day and new nanny started the Sunday. I am very happy with the current nanny. She is clear about what is expected of her and her experience is working to my benefit. Not only that Nonto gave me good advice to also help me the new mommy to choose and take care of my relationship with a nanny. I am absolutely grateful to Nonto.
0
Replies (0)JP
Jeevan P
1 reviews | Active since Jan 2020
29 Oct 2019, 16:25
Great Service Nanny Maids
I have used Nanny Maids to recruit and appoint a domestic worker for my home, and I was really impressed with their professionalism and courtesy which they extended to me. They listened to my needs and presented me with good options to choose from. After the appointment they followed up with their placement, all is going well. Thank you Nanny Maids
Helpful (0)
|Replies (0)JP
Jeevan P
1 reviews | Active since Jan 2020
29 Oct 2019, 16:25
Great Service Nanny Maids
I have used Nanny Maids to recruit and appoint a domestic worker for my home, and I was really impressed with their professionalism and courtesy which they extended to me. They listened to my needs and presented me with good options to choose from. After the appointment they followed up with their placement, all is going well. Thank you Nanny Maids
0
Replies (0)AQ