National Council for Persons with Physical Disabilities in South Africa
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Really livid with the terrible service I have received from your organisation. I bought Casual Day button badges last week Wednesday and it was meant to arrive on Monday. I needed this for Wednesday. Then when I called, I was asked to re-send the order and proof of payment again on Wednesday. On Thursday, I contacted the office again and was told that it will either arrive then or the Friday. I then was told that the articles were only invoiced on Thursday and would only get the badges today. I called at 9am and 11am, was assured that it would be today. I called again at 2pm as I leave office at 3pm and was told that I am only getting them on Monday. The person I spoke to refused to give me her name or tell me how I may or with whom I may lodge complaint. I am disappointed by how I have been treated and I am getting really concerned that my money has gone missing as no one else at your offices was willing to help me. When will I be receiving the badges I ordered and why can I not receive the contact number for the courier services and my tracking number????!!!!
1 reviews | Active since Jan 2020
Really livid with the terrible service I have received from your organisation. I bought Casual Day button badges last week Wednesday and it was meant to arrive on Monday. I needed this for Wednesday. Then when I called, I was asked to re-send the order and proof of payment again on Wednesday. On Thursday, I contacted the office again and was told that it will either arrive then or the Friday. I then was told that the articles were only invoiced on Thursday and would only get the badges today. I called at 9am and 11am, was assured that it would be today. I called again at 2pm as I leave office at 3pm and was told that I am only getting them on Monday. The person I spoke to refused to give me her name or tell me how I may or with whom I may lodge complaint. I am disappointed by how I have been treated and I am getting really concerned that my money has gone missing as no one else at your offices was willing to help me. When will I be receiving the badges I ordered and why can I not receive the contact number for the courier services and my tracking number????!!!!
1 reviews | Active since Jan 2020
<p>I have received a lawyers’ notice of demand for payment for books I received but DID NOT ORDER and that I telephonically requested be collected from my offices.</p> <p> </p> <p>1) I have not worked at the address where the books were delivered since 2014, so I would not have had the books sent there if I had agreed to receive the books.</p> <p>2) I never agreed to receive the books and I asked the lady who I spoke to on the phone to check the recordings. She subsequently agreed to arrange to have the books collected.</p> <p>3) I requested telephonically to have the books collected and I would not be liable for payment. That was last year and the books are still sitting here in my office – UNOPENED!!</p> <p>4) I am highly offended that I am being sent lawyers letters to request payment for books I DID NOT ORDER.</p> <p> </p> <p>I have been a loyal supporter of the charities, including buying personalized diaries when I already receive one free from my place of work. I am however no longer prepared to support any of the charities’ products any longer because of the handling of this situation.</p> <p> </p> <p>The contact emails at both Pageaday and Kindhearted return with an "I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below."</p>
1 reviews | Active since Jan 2020
<p>I have received a lawyers’ notice of demand for payment for books I received but DID NOT ORDER and that I telephonically requested be collected from my offices.</p> <p> </p> <p>1) I have not worked at the address where the books were delivered since 2014, so I would not have had the books sent there if I had agreed to receive the books.</p> <p>2) I never agreed to receive the books and I asked the lady who I spoke to on the phone to check the recordings. She subsequently agreed to arrange to have the books collected.</p> <p>3) I requested telephonically to have the books collected and I would not be liable for payment. That was last year and the books are still sitting here in my office – UNOPENED!!</p> <p>4) I am highly offended that I am being sent lawyers letters to request payment for books I DID NOT ORDER.</p> <p> </p> <p>I have been a loyal supporter of the charities, including buying personalized diaries when I already receive one free from my place of work. I am however no longer prepared to support any of the charities’ products any longer because of the handling of this situation.</p> <p> </p> <p>The contact emails at both Pageaday and Kindhearted return with an "I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below."</p>
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