Fraudulent behaviour from News Cafe waitreess

On Friday 6th January 2023 my partner and friends went out for drinks at News Cafe in Emperors Palace. Upon our arrival, a waitress came and showed us a table to sit. There were people already sitting there and she said we must sit there. my partner told her to first ask the people who were already occupying the table if we can sit and then she did so and we ended up sitting there.

While sitting, I asked the waitress to clean the table and she said she can't come the other side of the table and gave me, the customer to wipe the table for her which is the most rude thing any waitress can do.

We ordered our drinks and food and enjoyed the night. The music was good and the vibe was also good. the time came for us to go home and we asked for the bill. When the bill arrived she added drinks that we didn't order thinking that we were drunk. I told her to remove the items that we did not order but she ended up not removing all them and it became caotic.

I wanted to escalate the matter but the bouncers became very rude and told us to pay the bill. I kept on persisting that I will not pay a bill that is not mine because of a waitress that has decided to to fraud.

I ended up paying the bill which was R2500.00 and it was R900 extra. The worst part is that the very same waitress said where is her tip and that took me off completely.

I would like my refund from News Cafe in Emperors Palace and I plan on not visiting the franchise ever again because my experience there was horrible.