1 reviews | Active since Member
I have previously had issues with Nuticket in getting money left from an event refunded back to me and now...once again i am waiting a month for my refund. They have ofcourse been paid by the event organiser and after a month of emails they have told my my refund has been successfully transferred but they cannot refund me as the organisers have to do it.
Their mentioning that refunds have to be processed through them on the event website and telling me something else as well as making me wait beyond they said process is ofcourse a violation of the consumer protection act. One cannot choose to use another company to handle your money s they are the event monopoly so how do you actually participate in events when they actually do not refund your money when they claim they will?
In addition, the poor response of Paradise Springs event organisers are outragous! not once have they even acknowledged an email. PLEASE be conscious when you transact with this company as they do not refund you as easily as what they accept your money.
Dear Sam
We are sorry for the experience you have had, we here at Nutickets strive to deliver the best possible service for ticket buyers.
Since we manage ticket sales on behalf of the event organizers we are not always the holders of the ticketing money.
However we have taken it upon ourselves to settle you for the refund amount and again we do apologize for the delay in effecting the refund.
If you have any further queries please feel free to contact us, your patience and understanding is much appreciated.
Customer Support
Best regards,
Dear Sam
We are sorry for the experience you have had, we here at Nutickets strive to deliver the best possible service for ticket buyers.
Since we manage ticket sales on behalf of the event organizers we are not always the holders of the ticketing money.
However we have taken it upon ourselves to settle you for the refund amount and again we do apologize for the delay in effecting the refund.
If you have any further queries please feel free to contact us, your patience and understanding is much appreciated.
Customer Support
Best regards,
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