OS
OBSESSION SWEETS CAPE TOWN
Unclaimed Business
OS
OBSESSION SWEETS CAPE TOWN
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJT
Jade T
1 reviews | Active since Jan 2020
12 Sept 2022, 11:30
DO NOT SUPPORT THIS BUSINESS
I placed an online order with ObsessionsCPT via their whatsapp ordering platform. They messed me around for about 3 days, firstly I was told that my order was with the courier THEN I was told that they are out of stock on the items that I ordered. They gave me an option to wait until they receive stock OR to get a refund. I OPTED for the refund. They are running their business off stolen money. They keep on saying that they will refund me BUT do not send a proof of payment or proof of the refund because they are not planning on doing the refund. I have asked for proof DAILY and just keep getting excuses. I will never support this business again in future because in my eyes this is theft. I am planning on going to small claims court and hopefully the consumer protection act will be on my side. They are BAD at communication and even though they post on Instagram daily, they struggle to keep communication lines open on whatsapp.
Helpful (0)
|Replies (0)JT
Jade T
1 reviews | Active since Jan 2020
12 Sept 2022, 11:30
DO NOT SUPPORT THIS BUSINESS
I placed an online order with ObsessionsCPT via their whatsapp ordering platform. They messed me around for about 3 days, firstly I was told that my order was with the courier THEN I was told that they are out of stock on the items that I ordered. They gave me an option to wait until they receive stock OR to get a refund. I OPTED for the refund. They are running their business off stolen money. They keep on saying that they will refund me BUT do not send a proof of payment or proof of the refund because they are not planning on doing the refund. I have asked for proof DAILY and just keep getting excuses. I will never support this business again in future because in my eyes this is theft. I am planning on going to small claims court and hopefully the consumer protection act will be on my side. They are BAD at communication and even though they post on Instagram daily, they struggle to keep communication lines open on whatsapp.
0
Replies (0)SS
Salama S
1 reviews | Active since Jan 2020
2 Dec 2021, 05:36
OBSESSION SWEETS CAPE TOWN RIP OFF
DONT buy online from OBSESSION SWEETS Cape Town. Our order got lost due to incorrect information given to the courier by the owner & they refused to refund us. They are very rude & arrogant. We contacted the Consumer Goods & Ombuds who forced them to adhere to the law and refund us.
Helpful (0)
|Replies (0)SS
Salama S
1 reviews | Active since Jan 2020
2 Dec 2021, 05:36
OBSESSION SWEETS CAPE TOWN RIP OFF
DONT buy online from OBSESSION SWEETS Cape Town. Our order got lost due to incorrect information given to the courier by the owner & they refused to refund us. They are very rude & arrogant. We contacted the Consumer Goods & Ombuds who forced them to adhere to the law and refund us.
0
Replies (0)