www.thabile325@gmail.com

Good day, I hope this email finds you well. With my overall experience as a Brand Ambassador for Oh So Heavenly, I would like to bring to your attention feedback received from my customers regarding the baby product range. While customers genuinely love and enjoy the quality of the baby products, there has been growing dissatisfaction due to the fact that these products are rarely, if ever, included in specials or promotional campaigns. This concern has been raised particularly during major sales periods such as Black Friday and other promotional events, where customers observed that baby products were excluded. Customers feel disappointed, as they would also appreciate the opportunity to benefit from discounts or promotions when purchasing products for their babies. They value the brand and remain loyal, but they have expressed a desire for more inclusive promotions. I kindly request that this feedback be considered and that possible solutions be explored to allow customers to enjoy occasional specials or promotional offers on baby products as well. Thank you for your time and for continuously striving to improve customer satisfaction. Kind regards, Katlego Mjiako Brand Ambassador – Oh So Heavenly