OI
Ola Ice Cream
Unclaimed Business
OI
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|4 Reviews
May '25 - Apr '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About Ola Ice Cream
Ola Ice Cream has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Ola Ice Cream across 35 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Nonhle M
1 reviews | Active since Jan 2020
3 Feb 2026, 13:43
Best cooling and tasty flavour
Since I tasted Ola joy vanilla ice cream flavour I have always enjoyed it and its the best for me. I keep them on my freezer as my daily snack this summer. Even if you don’t like sugar you’ll enjoy this vanilla coat, not too sweet. I highly recommend and has great value for it’s price
Helpful (0)
|Replies (0)NM
Nonhle M
1 reviews | Active since Jan 2020
3 Feb 2026, 13:43
Best cooling and tasty flavour
Since I tasted Ola joy vanilla ice cream flavour I have always enjoyed it and its the best for me. I keep them on my freezer as my daily snack this summer. Even if you don’t like sugar you’ll enjoy this vanilla coat, not too sweet. I highly recommend and has great value for it’s price
0
Replies (0)TS
Terry S
1 reviews | Active since Jan 2020
25 Sept 2025, 17:43
Rep Customer Service
Good day Ola I am the owner and managing director for Molly's Wholesaler. I got into contact with Imraan who we started a business relationship I've placed the necessary order and he delivered, he sent a fridge that was branded Ola Our relationship continued till winter session came in. Which Who eats ice in winter. He tried forcing me to place orders which I REFUSED to take. Next minute I get guys collecting the fridge with no notice from him as my point of contact from Ola. I than called him and to my surprise all this time I've been dealing with the rudest old man ever. Long story short I called Ernest to start a new relationship which he told me I would need to order under the BP Eldorado Park, which I won't get an invoice, how does such a big company even suggest something like this. I told him to involve hos manager Marc with regards to a suggestion to resolve this matter. Manager tells Ernest I have no choice but to deal with Imraan. If you have a big or small busy and thinking of dealing with Ola please reconsider if you looking for good customer service They act as thou they doing you a favor. To top it off I mentioned that I just need the product and not the fridge as I have sufficient cooling space. I'm told that I have to take their fridge so that I'm obligated to order. OLA SOUTH AFRICA YOUR CUSTOMER SERVICE NEEDS SERIOUS ATTENTION.
Helpful (0)
|Replies (0)TS
Terry S
1 reviews | Active since Jan 2020
25 Sept 2025, 17:43
Rep Customer Service
Good day Ola I am the owner and managing director for Molly's Wholesaler. I got into contact with Imraan who we started a business relationship I've placed the necessary order and he delivered, he sent a fridge that was branded Ola Our relationship continued till winter session came in. Which Who eats ice in winter. He tried forcing me to place orders which I REFUSED to take. Next minute I get guys collecting the fridge with no notice from him as my point of contact from Ola. I than called him and to my surprise all this time I've been dealing with the rudest old man ever. Long story short I called Ernest to start a new relationship which he told me I would need to order under the BP Eldorado Park, which I won't get an invoice, how does such a big company even suggest something like this. I told him to involve hos manager Marc with regards to a suggestion to resolve this matter. Manager tells Ernest I have no choice but to deal with Imraan. If you have a big or small busy and thinking of dealing with Ola please reconsider if you looking for good customer service They act as thou they doing you a favor. To top it off I mentioned that I just need the product and not the fridge as I have sufficient cooling space. I'm told that I have to take their fridge so that I'm obligated to order. OLA SOUTH AFRICA YOUR CUSTOMER SERVICE NEEDS SERIOUS ATTENTION.
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Replies (0)LK
Lehlohonolo K
1 reviews | Active since Jan 2020
26 Aug 2025, 18:30
We bought a pack of ...
We bought a pack of 6 Magnum ice creams from our local Pic n Pay When we got home there was frost in the magnum ice creams We contacted Ola and someone sent a voucher to replace the pack, when we got to Pick ‘n Pay the voucher was not working Between Ola and Pick ‘n Pay I am sitting with inedible ice cream and a voucher that doesn’t work
Helpful (0)
|Replies (0)LK
Lehlohonolo K
1 reviews | Active since Jan 2020
26 Aug 2025, 18:30
We bought a pack of ...
We bought a pack of 6 Magnum ice creams from our local Pic n Pay When we got home there was frost in the magnum ice creams We contacted Ola and someone sent a voucher to replace the pack, when we got to Pick ‘n Pay the voucher was not working Between Ola and Pick ‘n Pay I am sitting with inedible ice cream and a voucher that doesn’t work
0
Replies (0)sN
samuel N
1 reviews | Active since Jan 2020
18 May 2025, 14:37
Dissapoined less chocolate an less caramel + melted ice cream
I purchased two boxes of Ola stick ice cream One was chocolate one was caramel an I an really dissapointed at this time cause the ice ream has less chocolate or less caramel an the cream looks like melted an frozen again absolutely dissapointed if Ola doesn't take pride in manufacturing good quality ice creams they are going to loose customers.
Helpful (0)
|Replies (0)sN
samuel N
1 reviews | Active since Jan 2020
18 May 2025, 14:37
Dissapoined less chocolate an less caramel + melted ice cream
I purchased two boxes of Ola stick ice cream One was chocolate one was caramel an I an really dissapointed at this time cause the ice ream has less chocolate or less caramel an the cream looks like melted an frozen again absolutely dissapointed if Ola doesn't take pride in manufacturing good quality ice creams they are going to loose customers.
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Replies (0)SC
SG C
1 reviews | Active since Jan 2020
23 Nov 2024, 13:26
Dishonest shrinkflation by Ola Magnum
On 19 November I bought what looks like my usual favorite box of Ola White Almond Mini Magnum ice-creams at exactly the same price as the previous time. I saw no adverti*****t or other information saying this product has changed and I do not compare the exact weight in grams per box from week to week, that would be insane. At our Sunday meal my family sat ready for this treat after a week of hard work, Magnum is always a special way to celebrate the weekend. But when I opened the box, same size as usual, there were only 5 ice-creams inside and they were visibly smaller than before. This means one family member did not get an ice-cream, what an insult to a hard-working consumer! There can be no doubt that Ola should know we can not reasonably see that this product has shrunk, the price certainly has not shrunk and nor did the box. This is dishonesty and exploitation, and after seeing too many instances like this, we are sick of it. I will never buy any Ola product again because you do not care about your paying customers, and that is indecent of you. HelloPeter has my email, do not waste my time with phone-calls.
Helpful (0)
|Replies (0)SC
SG C
1 reviews | Active since Jan 2020
23 Nov 2024, 13:26
Dishonest shrinkflation by Ola Magnum
On 19 November I bought what looks like my usual favorite box of Ola White Almond Mini Magnum ice-creams at exactly the same price as the previous time. I saw no adverti*****t or other information saying this product has changed and I do not compare the exact weight in grams per box from week to week, that would be insane. At our Sunday meal my family sat ready for this treat after a week of hard work, Magnum is always a special way to celebrate the weekend. But when I opened the box, same size as usual, there were only 5 ice-creams inside and they were visibly smaller than before. This means one family member did not get an ice-cream, what an insult to a hard-working consumer! There can be no doubt that Ola should know we can not reasonably see that this product has shrunk, the price certainly has not shrunk and nor did the box. This is dishonesty and exploitation, and after seeing too many instances like this, we are sick of it. I will never buy any Ola product again because you do not care about your paying customers, and that is indecent of you. HelloPeter has my email, do not waste my time with phone-calls.
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Replies (0)HM
Homer M
1 reviews | Active since Jan 2020
10 Sept 2023, 19:49
Shocking service by Ola
Ola have recently changed the lid of the red 1.8 litre ice cream container and is so flimsy it is almost impossible to open the container as the lid creases on the corners and you cannot get it off without using a knife or something to unclip the lid - an absolute disgrace and obviously they are trying to save money with no care about how this affects their loyal consumers - I have reported this & sent details with pics to the Ola Consumer Helpline & they insist that there have been NO CHANGES TO THE OLA LID 🤣🤣🤣
Helpful (0)
|Replies (0)HM
Homer M
1 reviews | Active since Jan 2020
10 Sept 2023, 19:49
Shocking service by Ola
Ola have recently changed the lid of the red 1.8 litre ice cream container and is so flimsy it is almost impossible to open the container as the lid creases on the corners and you cannot get it off without using a knife or something to unclip the lid - an absolute disgrace and obviously they are trying to save money with no care about how this affects their loyal consumers - I have reported this & sent details with pics to the Ola Consumer Helpline & they insist that there have been NO CHANGES TO THE OLA LID 🤣🤣🤣
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Replies (0)RM
Rashid M
1 reviews | Active since Jan 2020
7 Nov 2022, 09:26
Ola Gino Geneli Brownie Ice cream is the best
I keep coming back to my local supermarket to purchase the delicious Ola Ginno Genelli Brownie Ice Cream 2L tubs with the chocolate sauce inside and nuts. My word it has everything you would want in a gourment dessert ice cream. Nothing short of classy and premium tasting ice cream. We will dish up huge scoops and we cannot seem to make it last longer then 3 days. Way too nice and reasonably prices at local stores. Thank you
Helpful (0)
|Replies (0)RM
Rashid M
1 reviews | Active since Jan 2020
7 Nov 2022, 09:26
Ola Gino Geneli Brownie Ice cream is the best
I keep coming back to my local supermarket to purchase the delicious Ola Ginno Genelli Brownie Ice Cream 2L tubs with the chocolate sauce inside and nuts. My word it has everything you would want in a gourment dessert ice cream. Nothing short of classy and premium tasting ice cream. We will dish up huge scoops and we cannot seem to make it last longer then 3 days. Way too nice and reasonably prices at local stores. Thank you
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Replies (0)