1 reviews | Active since Member
Endless problems with third party Claim. Person handling the claim was Tarryn De Villiers. She had a bad attitude and acted as if I was responsible for the accident and not their client. Struggled to get hold of her numerous times, left voicemails and send emails but Mrs De Villers never came back to me. At one stage she even referred me to a Fortune Sithole that was said not to be working for Omnicover any more. When I reacted towards mrs De Villiers due to the bad service I got red flagged and the manager Sarika stood up for her employee and kept saying the manner which I spoke to mrs De Villiers was wrong forgetting what lead me to that point. After all the problems the money that got paid out was less than what the damages cost. Only 85% of the claim was paid out. Mrs De Villiers explained that the assessor spoke to the panel beater and the prices of parts were altered. Omnicover was dishonest and never spoke to the panel beater and the rest of the money had to come out of my own pocket. Very disappointed in the terrible service received from this company.