OneSpark
4.2|126 reviews
SN
Sifiso N
1 reviews | Active since Member
08 Jan 2025, 04:52
PLEASE PAY BACK MY MONEY ONESPARK!!!!
I got in touch with Onespask asking them to cancel my policy as I am unable to afford and I received a Cancellation request for the life and funeral cover. To my surprise I woke up this morning and noticed that One Spark collected a premium from my account after I told them I can no longer afford. PLEASE REFUND ME my R545.65 URGENTLY!!!!!
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Replies (1)OneSpark's replyOfficial
08 Jan 2025, 09:38 Hi Mr. Njoko,I hope this message finds you well.Thank you for bringing this to our attention. I sincerely apologize for the inconvenience caused.I have escalated this matter to the relevant team, and they are actively investigating it. I will keep you updated with any further feedback as soon as possible.Thank you for your patience and understanding. Team OneSpark.
Best regards,
OneSpark's reply08 Jan 2025, 09:38
Official
Hi Mr. Njoko,I hope this message finds you well.Thank you for bringing this to our attention. I sincerely apologize for the inconvenience caused.I have escalated this matter to the relevant team, and they are actively investigating it. I will keep you updated with any further feedback as soon as possible.Thank you for your patience and understanding. Team OneSpark.
Best regards,