Oohlalaparties horrible service

In the 12 December I had booked for 10 girls for a treatment at Oohlala parties for a package of facials,pedis, making their own jewellery with beads, each child to get a gift package consists of manicure sets, to do artificial tatoos.The service offers by Leana Van Wyk was poor from the beginning of organising, I had to remind her all the time about what she needs to do and I told her that I’m not happy and she apologised and promised to have a small gift for the birthday girl when we get to the venue. The only thing the girls did were to wash their own faces, put their own face masks and remove it by washing their faces again. The washed their own feet and then the ladies put cutex on the toes only. Patricia was the lady who was “supposedly “taking care of them and was very cold and unfriendly towards the kids. The kids were complaining about her as well. I have been calling Leana Van Wyk till today, she’s not taking my calls, she’s not responding to my WhatsApp messages, she’s not responding to my emails. They promised to take pictures and send to me but no pictures were taken. I’m so disgusted by this! I don’t have pictures of my daughter birthday, what kind of people are these?why is she not taking my calls if she did nothing wrong?