1 reviews | Active since Member
I happened to land onto this website when I was looking up cognitive supplement products and found even more than what I was looking for! Not only do you get sufficient information about all the products they have and how to use them, but also recommendations if you want to use the product in conjunction with other products. Their information is very clear and easy to cross reference on the internet. When my favorite product went out of stock, I took the chance to send them an e-mail form their website (in my experience with trying to communicate via a website, I would not even expect any feedback), but not only did I receive an e-mail the next day informing me that they will find out when the stock will come in, they also let me know as soon as the stock was available, and as soon as I placed my order, the customer care person informed me that he can see that I have placed my order and that my package is dispatched for delivery for that Friday. In this day and age, it is very rare to find a company that will not only assist their customers, but really follow up and complete the entire query. It is more than what I would have expected. This is the reason why I would become a loyal customer of a business. And this is what proper customer care looks like! Thank you Ryan and the team at Optimized!