1 reviews | Active since Member
Usually we have such a pleasant experience u til today. We will ordered their 500g Beef Lasagna. It looks tiny so we weighed it. It’s just over 400grams including packing!!! We called them and asked them to rectify this by replacing it with a 500g (as stated on website) or money back! The “manager” (Juliette - I think) was so rude, had no skills in dealing with issues. Rather telling us it is like that and then refusing to give us the owners details!! Absolutely disgusted in the customer service! Rossa, we may not make or break your business, but you’ve lost us! So sad! Not in the mood to hear excuses, if it cooks away to 400grams, then state that on your site as a 400g beef lasagna!