Oxbow
Claimed Business
|1.8|5 Reviews (last 12 months)|This business does not respond to reviews
Oxbow
Claimed Business
|1.8
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1.8|5 Reviews
Jul '25 - Jun '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
3 Dec 2025, 08:27
DONT TRUST THEM
Dont trust this company or anything they say. Ownership letters mean nothing. They still want to collect the machine and then say because you didn't cancel your contract automatically get renewed for a 12 month period. This is against CPA laws and needs to be month to month.
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Anonymous
1 reviews | Active since Jan 2020
3 Dec 2025, 08:27
DONT TRUST THEM
Dont trust this company or anything they say. Ownership letters mean nothing. They still want to collect the machine and then say because you didn't cancel your contract automatically get renewed for a 12 month period. This is against CPA laws and needs to be month to month.
0
Replies (0)DP
AP
Aiden P
1 reviews | Active since Jan 2020
19 Jun 2025, 10:02
NO SERVICE FROM OXBOW - STAY AWAY
We have been an oxbow client for a few years already with out issues. However recently we have had numerous problems relating to our service agreement which is not being provided by Oxbow on our Xerox printer. When we log an issue with Oxbow, instead of the machine being covered by our service agreement, we are sent quotes to have parts replaced and when we raise the issue with Caitlin and Codey, we have been ignored for a number of weeks now. The printer no long works, the toner is finished, the waste cartridge is full and the maintenance kit past end of life. We have notified Oxbow of all of these issues with not even a response. I have also raised this issue with Sasfin which I have also received no response. Our account is fully paid to date with no issues caused from our end. If you are looking for a reliable service provider for your office DO NOT use Oxbow. They make promises they are unable to follow through with and their service agreements are non existent. We have had to resort to purchasing a new printer for our office as Oxbows printer is no longer functional with no service for fixing it.
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Aiden P
1 reviews | Active since Jan 2020
19 Jun 2025, 10:02
NO SERVICE FROM OXBOW - STAY AWAY
We have been an oxbow client for a few years already with out issues. However recently we have had numerous problems relating to our service agreement which is not being provided by Oxbow on our Xerox printer. When we log an issue with Oxbow, instead of the machine being covered by our service agreement, we are sent quotes to have parts replaced and when we raise the issue with Caitlin and Codey, we have been ignored for a number of weeks now. The printer no long works, the toner is finished, the waste cartridge is full and the maintenance kit past end of life. We have notified Oxbow of all of these issues with not even a response. I have also raised this issue with Sasfin which I have also received no response. Our account is fully paid to date with no issues caused from our end. If you are looking for a reliable service provider for your office DO NOT use Oxbow. They make promises they are unable to follow through with and their service agreements are non existent. We have had to resort to purchasing a new printer for our office as Oxbows printer is no longer functional with no service for fixing it.
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Anabella S
1 reviews | Active since Jan 2020
16 Sept 2024, 07:51
Oxbow Office Equipment provides GREAT service!
Great company with great service!
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Anabella S
1 reviews | Active since Jan 2020
16 Sept 2024, 07:51
Oxbow Office Equipment provides GREAT service!
Great company with great service!
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Alneré Turck
1 reviews | Active since Jan 2020
24 Oct 2023, 07:44
Oxbow
I want to just say a huge Thank You to Oxbow. I work for an educational NPO called The LifeMatters Foundation and Oxbow have, for many years now, donated a much needed printer for our office. When this printer became a bit tired they, without hesitation, replaced it and got us up and running again! Their service has always been of the absolute best quality and even though we are not a major client, they have treated us as such! Thank you Oxbow Team!!
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Alneré Turck
1 reviews | Active since Jan 2020
24 Oct 2023, 07:44
Oxbow
I want to just say a huge Thank You to Oxbow. I work for an educational NPO called The LifeMatters Foundation and Oxbow have, for many years now, donated a much needed printer for our office. When this printer became a bit tired they, without hesitation, replaced it and got us up and running again! Their service has always been of the absolute best quality and even though we are not a major client, they have treated us as such! Thank you Oxbow Team!!
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Replies (0)